1232 Training Officer

Recruitment #TEX-1232-102843

Introduction

APPOINTMENT TYPE: Temporary Exempt (TEX) Cat. 18. These type of appointments are excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

 

WORK LOCATION: Moccasin, CA

 

Positions are located at the Hetch Hetchy Water and Power Division of the San Francisco Public Utilities Commission in Moccasin, CA. Moccasin is a town located in the California Sierra Foothills, approximately 140 miles east of San Francisco, CA. A round trip by car from San Francisco to Moccasin takes approximately five (5) hours in fair weather.

 

Who are we?

 

SAN FRANCISCO PUBLIC UTILITIES COMMISSION (SFPUC) provides retail drinking water & wastewater services to the City of San Francisco, wholesale water to three Bay Area counties, green hydroelectric & solar power to Hetch Hetchy electricity customers, and power to the residents & businesses of San Francisco through the CleanPowerSF program. We are comprised of three essential 24/7 service utilities: Water, Wastewater and Power. These functions are supported by the Business Services, Infrastructure and External Affairs bureaus. Headquartered at 525 Golden Gate Avenue in San Francisco, we have about 2,300 employees working in seven counties with a combined annual operating budget of over $ 1billion.

 

OUR MISSION: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

 

OUR VISION: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness. We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. As you explore career opportunities with us, download our career guide and learn about what you can expect during the hiring process.

 

PROJECT DESCRIPTION

Succession and Workforce Development

 

This position will analyze HHWP’s organization on future retirements and vacancies and determine the critical areas of institutional knowledge, skill gaps and training needs and high specialized competencies; identify the classifications that provide the highest risk to the organization and develop the plan to insure the training needs for the organization are met; the Training Officer will take a systematic approach in designing training using tools such as adobe captivate, power point or learning videos with premiere pro; AND the final phase of the project will be implementing the succession planning and workforce development program.  The training officer will conduct training in classroom setting or implement e learning modules to the organizational.  The Training Officer will then evaluate the training to determine if the training is successful or if updates need to be made to make the training successful. 

 

JOB DESCRIPTION

The 1232 Training officer is the journey-level position that is responsible for the development, delivery, evaluation, and administration of training programs and facilitated events. This class is distinguished from the 1237 Training Coordinator in that the higher level supervises and/or manages large scale training and complex programs.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

·         Develops client relationships and performance agreements that are consistent with the client's needs, the organizational culture, the practitioner's ability to perform, and the ethical standards of the human resources development professional; and discusses requests to identify the general content, boundaries, and guidelines before providing the training session.

·         Designs/adapts appropriate assessment tools or approaches such as interviews, questionnaires, survey questions, and collects the necessary information for assessing learning needs, determining appropriate instructional design and content, identifying target populations, and evaluating the effectiveness of previous related training programs.

·         Assesses individual, team, and organizational learning needs by analyzing information obtained from assessment tools, interviews, reports, complaints, other documents and/or consultations with other agencies or groups.

·         Designs and develops learning programs, facilitated events, seminars, conferences, and materials.

 

·         Coordinates training programs, facilitated events, seminars, and conferences that involve planning and scheduling the activities of trainers and other support personnel, and arranging facilities.

·         Conducts training programs that include, but not limited to, making presentations, facilitating group discussions, and leading and monitoring group activities.

·         Evaluates the effectiveness of training programs, facilitated events, and seminars, and writes various reports.

·         Provides coaching and consulting to managers, supervisors, and employees on a variety of issues.

·         Proposes, promotes, and/or markets training programs, facilitated events, seminars, and conferences by writing proposals, and securing support and approval from City or department managers.

·         Provides instructional and facilitation guidance to technical experts in areas such as meeting learning goals and objectives and following professional Training and Development standards.

·         Administers instructional programs requiring the services of contractors to ensure the delivery of high-quality, cost-effective training.

·         Researches and prepares written budget estimates, training charges, and/or justifications for the costs of specific training programs and assists management personnel on fiscal and program decisions.

·         Performs related duties and responsibilities as assigned. 

 

Equal Employment Opportunity: The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Minimum Qualifications

EDUCATION

Possession of a baccalaureate degree from an accredited college or university; AND

EXPERIENCE

Two (2) years of verifiable experience designing, organizing, and conducting employee training programs.

SUBSTITUTION

1. Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.
2. Possession of a Master of Arts degree may be substituted for one year of the required experience.
3. Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis.

Essential duties require the following physical skills and work environment: ability to stand for a prolonged period of time, drive to various training sites, use various computer software and equipment, and lift and move up to 25 pounds.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

 

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience.

 

City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.

 

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.

 

Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

·       Select the desired job announcement

·       Select “Apply” and read and acknowledge the information

·       Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

·       Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Brandon Bradley, by telephone at 415-554-1667, or by email at BBradley@sfwater.org 

Selection Procedures

Minimum Qualifications Questionnaire - Qualifying

Applicants will be prompted to complete a Minimum Qualifications Questionnaire (MQQ) as part of the online application process. All applicants must complete the MQQ and it must be submitted with the application by the final filing deadline. The information provided on the MQQ must be consistent with the information on the application and is subject to verification. Applicant responses to the MQQ will be used to assist in determining if applicants meet the minimum qualifications for the position. Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process.

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation athttp://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

 

General Information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20

 

Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies  

 

Right to Workhttp://www.sfdhr.org/index.aspx?page=20#identification. All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

 

Issued: January 10, 2020

Micki Callahan, Human Resources Director 
Department of Human Resources 
Recruitment ID: TEX-1232-102843 (01145693)

PUC/BB (415) 554-1667

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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