1230 Instructional Designer

Recruitment #TEX-1230-107272

Introduction


San Francisco Department of Public Health
1230 INSTRUCTIONAL DESIGNER

Appointment Type: Temporary Exempt (Category 18).  In accordance with San Francisco Charter Section 10.104, exempt employees serve at the discretion of the appointing authority. The duration of this position is twenty-four (24) months.

The Department of Public Health (DPH) Zuckerberg San Francisco General Hospital (ZSFG) Department of Education & Training is currently accepting applications for one full-time Temporary Exempt position in class 1230 Instructional Designer for ZSFG COVID-19 eLearning Support. Shift: Monday - Friday 7:30AM-4:30PM. Days, evenings, nights, and weekends, and/or holiday shifts may be required.

The qualified applicant pool resulting from this recruitment may be utilized to fill exempt vacancies at various locations within DPH. 

Due to COVID-19, in-person training at ZSFG is extremely limited to align with DPH Health Orders.  Under general direction this 1230 Instructional Designer position will support Federal, State and City regulatory learning requirements for ZSFG staff/providers/students/residents/fellows/interns/volunteers (DPH & UCSF).  This position will create and manage eLearning material such as, but not limited to, New Employee Orientation (NEO), Competencies Assessments, and Annual eLearning for ZSFG.  Under general direction and review by subject matter experts,  the 1230 Instructional Designer, performs the following essential duties which include, but are not limited to: 


  • Works with subject matter experts and trainers to identify goals and objectives which can be taught through computer-based instructions; based on subject matter experts input, determines scope, methodology, range and nature of computer based training programs for the hospital's eLearning management system;
  • Design and develop online educational courses in collaboration with content experts, applying adult learning principles and instructional design methodology;
  • Plans, develops, implements, and evaluates patient and staff eLearning training programs to address staff/patient learning needs, promote strategic initiatives and meet regulatory and quality/patient safety requirements from Joint Commission, California Department of Public Health, Centers for Medicaid and Medicare, etc.; 
  • Plans, coordinates, facilitates and evaluates classes, workshops and training activities for staff and the community to facilitate patient-centered care, staff education planning and community engagement and mobilization;
  • Organizes, conducts and analyzes data, needs assessments, training needs, outreach and public information campaigns; 
  • Meets with trainers and managers to improve presentations and to plan re-training as required; Designs measurement instruments and analyzes qualitative and quantitative data to refine and enhance training materials;
  • Develops training manuals, facilitator guides or other training aids required for on-line, self-study, web-based and classroom mediums;
  • Transforms  content into engaging, efficient, interactive, and effective eLearning content for both on-line and blended delivery methods
  • Independently manages multiple project deliverables;
  • Oversee users and reporting functionalities so as to document, track and report individual and unit compliance and development; and
  • Represent DET on committees and work groups at the hospital and SF Health Network

The 1230 Instructional Designer performs other related duties as assigned/required.

Minimum Qualifications

1. Possession of a bachelor’s degree required (Instructional Design, Communication Design, Instructional Technology preferred);  AND

2. One (1) year of work experience using multimedia and graphic tools (e.g., Captivate, Articulate) in one or more of the following occupational areas: instructional design, curriculum development, instructional technology, or multimedia technology.
Substitution

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Note: One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Experience using multimedia and graphic tools (e.g., Captivate, Articulate, Photoshop) in one or more of the following occupational areas: instructional design, curriculum development, instructional technology, or multimedia technology. 
  • Experience delivering instructor- led training sessions.
  • Experience in the healthcare field working with staff from various health disciplines.
  • Experience developing and conducting training with diverse populations.
  • Experience providing training addressing issues around race and culture.

Verification of Experience: http://sfdhr.org/getting-job#verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. 

Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.    

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Be sure to update your application prior to submission. 

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Jennifer Magnusson, by telephone at 415-554-2522, or by email at Jennifer.Magnusson@sfdph.org.

 

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.  

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet needs of the Department will be invited for an interview.   Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.

Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.

Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test. 

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor. 

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned. Right to Work:All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Requests: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities 

Issued:  November 17, 2020
Carol Isen
Acting Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-1230-107272
DPH/ JM / 415-554-2522/Pos 01146682

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.



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