1203 Personnel Technician

Recruitment #TEX-1203-107503

Introduction


The department currently has two (2) vacancies they are looking to fill.

Appointment Type: Temporary Exempt (TEX): These positions are excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

Who are we? 
San Francisco Public Utilities Commission (SFPUC) Headquartered in San Francisco, we have 2,300 employees working in seven counties with a combined annual operating budget of over $900 million. 

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care. 

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness. We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org 

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. As you explore career opportunities with us, download our career guide and learn about what you can expect during the hiring process. 

Position Description:
Under supervision, the position performs various technical and clerical duties related to human resources activities in the areas of recruitment, selection, certification, special projects, and performs other related duties as required. The position will provide assistance to the following project:

DEIB Hiring Analytics and Efficiency Project
As part of a multi-pronged approach to address the current hiring crisis at the PUC and in support of Diversity, Equity, Inclusiveness, and Belonging (DEIB) programs, the DEIB Hiring Analytics Project is aimed towards the planning, development, and implementation of a hiring efficiency program and will focus on manpower and systems used to perform hiring position management, classification, recruitment, referrals, hiring interviews/selection processes in support of DEIB programs and efforts. 

The position will assist in the planning and implementation of the project by gathering information/data, running and providing reports, providing input/feedback on processes and assist in creating SOPs and training materials related to the process/system improvements to be implemented regarding processing requisitions, referrals and certifications. The position will assist in capturing, gathering, tracking and providing demographic data (including race and gender) all throughout the hiring process from recruitment to hiring and selection. The position will perform other technical and clerical human resources related duties that are in support of the project and in the areas of recruitment, certification, and selection

What you will be doing: 
1. Assists in organizing and compiling a variety of documents, materials and data related to employment, such as: requesting/reviewing minimum qualification and special condition verifications, reviewing applications for qualifications; and assisting with administration of examinations.
2. Coordinates the activities of personnel actions which include selection of candidates, hires, reassignments, transfers, reinstatements, and promotions. 
3. Processes personnel actions in accordance with Civil Service Rules and Procedures; prepares and processes a variety of forms and documents, such as:  requisitions, certifications.
4.
Serves as liaison and contact source for routine technical personnel matters related to appointments, applicant/employee data tracking, examination and hiring status, notification letters, dates and deadlines, and other general department information or activity.
5. Reviews information contained in a variety of documents to determine status or proper processing procedures for matters related to:  certifying names for employment, obtaining special conditions or language requirements on positions, status on various eligibility lists, updating statistical or computer data checking, timeliness of submitted requests or notices for personnel actions.
6. Creates and maintains databases and spreadsheet files of human resource activities related to department position control system; employee records, certification information, appointment histories, requisition processing, examination applicant tracking, computerized reports and records maintenance, and other department specific database information.
7. Assists with research projects, makes contact with appropriate resources, reviews reports and correspondence on file, extracts relevant information from documents, compiles and organizes materials for submittal.
8. Performs other related duties as assigned. 

How can you succeed in this position?

The Competency Model below outlines the competencies that are needed for success as part of this team.


Equal Employment Opportunity: The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Minimum Qualifications

If you are interested in a job like this, we are looking for people that have the following: 

Experience: 

1. Two (2) years of verifiable experience performing complex technical or clerical duties in a human resources environment; AND 

2. Ability to type/keyboard 40 words per minute. 

Desirable Qualifications:
  • Excellent communication and interpersonal skills
  • Ability to communicate with a highly diverse range of clients and coworkers
  • Experience using data to monitor issues and solve problems
  • Demonstrated ability to establish and maintain good working relationships
  • Experience working in a collaborative team-oriented environment as well as an individual contributor
  • Experience using Human Resource Management Systems (HRMS), such as Peoplesoft, or similar system
  • Experience using Applicant Tracking Software, such as JobAps, or similar system
  • Experience using Microsoft Word, Excel, and PowerPoint

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in the “Education” and “Training and Employment Record” sections of the City and County of San Francisco online application by the filing deadline. A resume does NOT substitute for this section of the City application and will not be considered in determining whether you meet the minimum qualifications.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456. 

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2. 

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. 

Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
  • Select the desired job announcement 
  • Select “Apply” and read and acknowledge the information  
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously” 
  • Follow instructions on the screen 
In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement. 

We communicate by email. You may be contacted by email about this announcement and, therefore, it is your responsibility to ensure that your registered email address is accurate and kept up-to-date.  Also, you must ensure that email from CCSF is not blocked on your computer by a spam filter.  To prevent blocking, you should set up your email to accept CCSF mail from the following addresses: @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu. You will receive a confirmation email that your online application has been received in response to every announcement for which you apply. You should retain the confirmation email for your records.  Failure to receive the email means that the online application was not submitted or received. 

Word of advice: All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. 

Have questions about the application process? If you have any questions regarding this recruitment or application process, please contact the exam analyst, Linda Muir by email at LMuir@sfwater.org.

Selection Procedures

Minimum Qualifications Supplemental Questionnaire (MQSQ - Qualifying)

Applicants will be prompted to complete a Supplemental Questionnaire as part of the online application process. All applicants must complete the Supplemental Questionnaire and it must be submitted with the application by the final filing deadline. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Applicant responses to the Supplemental Questionnaire will be used to assist in determining if applicants meet the minimum qualifications for the position.

Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process.  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. 

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

General Information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20

Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies  

Right to Work: http://www.sfdhr.org/index.aspx?page=20#identification. All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued: October XX, 2020
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID: TEX-1203-107503 (01146688/ 01146725)
PUC/LM(415) 554-1659

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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