1052 IS Analyst

IS Business Analyst

Recruitment #TEX-1052-108812

Introduction



IS Analyst (Job Class 1052) 

Appointment Type: This position is a Temporary Exempt (TEX) full-time position. This position is excluded by the San Francisco Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.  The incumbent will be required to succeed in a Civil Service examination process for this class in order to be considered for a permanent appointment. 

Announcement has been amended to extend the filing date and allow for additional applications. Applicants who already applied will be included in the applicant pool and need not reapply.

About the Commission


The San Francisco Ethics Commission was created directly by the City’s voters with the passage of Proposition K in November 1993. Through its 24-member staff, the Commission is responsible for the independent and impartial administration and enforcement of laws related to campaign finance, public financing of candidates, governmental ethics, conflicts of interests, and registration and reporting by lobbyists, campaign consultants, permit consultants, and major developers. The Commission has an operating budget of roughly $4.8 million also administers a $7 million Election Campaign Fund that provides partial public financing for qualified candidates for City elective office. 

 

Our mission is to practice and promote the highest standards of integrity in government. We achieve that by delivering impactful programs that promote fair, transparent, and accountable governmental decision making for the benefit of all San Franciscans. With public service a public trust, our aim is to ensure that San Franciscans can have confidence that the operations of the City and County and the decisions made by its officials and employees are fair, just, and made without any regard to private or personal gain. 


What We Do


The Ethics Commission provides information and guidance to city officers and employees, the public, and others to help them understand and comply with their responsibilities under the law. 

The Commission also acts as filing officer for a wide range of public disclosure statements filed by designated local officials, candidates seeking local office, and lobbyists who seek to influence governmental decisions in the City and County of San Francisco and makes this information broadly available to the public. 

In addition, the Commission conducts audits of campaign and lobbying statements and provides open access to information reported on these filings.

To help ensure local ethics laws are strong and effective, the Commission also analyzes policy issues, evaluates how policies work in practice, and develops legislative proposals.

Based on its duties under the City Charter, the Ethics Commission also has authority to confidentially and independently investigate matters alleging violations of the laws within its jurisdiction, and to assess penalties for failure to abide by requirements of those laws when the facts warrant it.


What You’ll Be Doing


Under general direction, the IS Analyst - 1052 will support the Electronic Disclosure & Data Analysis (EDDA) division in the oversight, support, maintenance, and enhancements of the Commission’s online filing system implementation for registration and disclosure requirements under the Campaign Finance Reform Ordinance, Lobbyist Ordinance, Campaign Consultant Ordinance, and other laws within the Commission’s jurisdiction. This includes working with the E-Filing Conversion Project team to deploy and support citywide electronic filing of the Statement of Economic Interests – Form 700.  The IS Analyst 1052 will also serve as a MIS resource for the department and will be the primary support person for internal and external systems and users and respond to service requests via a service desk in collaboration with the EDDA division. In addition, the IS Analyst will assist with data analysis projects and enhancements and updates to the Commission’s web site, as directed.

Please note, this position is required to publicly file an annual Statement of Economic Interest (Form 700).


Important and Essential Duties


Essential duties of the position include, but are not limited to the following: 


  1. Under general direction, support Electronic Disclosure & Data Analysis Division with deployment and technical support of Citywide and public-facing electronic filing systems and public access systems as required by the E-filing Conversion Project and state and local laws within the Commission’s jurisdiction; this includes the project to deploy a Citywide Form 700 online filing system. 
  2. Serve as a MIS resource for the department; manage technology projects through entire systems life cycle, including cloud and on-premise solutions, as assigned; purchase and manage appropriate software licenses and hardware; configure and deploy software and hardware.
  3. Provide budget estimates and recommendations regarding technology projects of the Commission; regularly track and report to management on project budgets throughout the fiscal year, identifying any budget or project timeline issues and recommending strategies and approaches to keep projects on time and on budget.
  4. Conduct campaign finance, lobbyist, conflict of interest, and campaign consultant data analysis and assist with the production of web data visualizations for public consumption.
  5. Monitor service desk requests, respond to cases, provide updates to users, and provide timely resolution to issues; troubleshoot software problems through telephone and site visit support; provide technical assistance in planning, engineering and architecture of unique systems for diverse applications; understand end-user issues and communicate effectively to develop and implement solutions to problems.
  6. Assist with maintaining and enhancing the Commission’s file server, Sharepoint site, and DocuSign account and integrations as needed.
  7. Develop training material for City-supported software and e-filing systems and conduct training sessions; draft user manuals, knowledge-base articles, and documentation.
  8. Install and maintain hardware and software; facilitate communication between clients and vendors regarding system maintenance issues; perform non-routine adds, moves and changes as needed.
  9. Test and modify software; participate in the detail design and development of new applications; develop automated workflows and reports.
  10. Maintain SCCM implementation and City cybersecurity installations; update system software and make modifications to system configurations; facilitate data communication between systems platforms.
  11. Create and update open datasets on City’s open data system to support Commission programs.
  12. Participate and represent the department in computer users meetings or meetings of related committees.
  13. Assist department with discovery of records pursuant to public records requests made under State and local laws.
  14. Develop technical skills in key department technology platforms and stay apprised of new technology opportunities that could assist with department operations; share knowledge with and provide training to team members on Commission’s systems and business processes to help achieve shared goals. 
  15. Work quickly and accurately to complete tasks in a deadline-driven environment within a variety of constraints such as limited resources, incomplete information, work interruptions, and changing priorities.
  16. Engage colleagues effectively as individuals and members of a team to solve problems and contribute effectively to foster team spirit, commitment, trust, and achievement of agency goals.
  17. Ability to work comfortably within an open government environment while also maintaining confidentiality of sensitive and confidential information. 
  18. Ability to work objectively in a politically sensitive environment and a willingness to forego all local political activity. 
  19. Ability to exhibit professionalism and respect in politically sensitive and highly visible contexts.  
  20. Ability to exercise tact, sound independent judgment, and the highest standards of integrity in carrying out duties. 
  21. Strong communication skills for use in oral presentations and written memos to ensure effective collaboration with non-technical staff and as a member of a diverse professional team.
  22. Perform related duties as required.


Highly Desirable Qualifications

The following desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring:
  
  1. Possession of a bachelor’s degree from an accredited university in the areas of computer science, information technology, business or public administration or a closely related field.
  2. Familiarity with the role and purpose of oversight or regulatory agencies; knowledge of issues or practices in the areas of government accountability, campaigns, ethics or lobbying; experience with public disclosure filing and reporting applications, including campaign finance and conflict of interest disclosure compliance applications such as Netfile or Southtech.
  3. A demonstrated commitment to open and accountable government; ability to work objectively in a politically sensitive environment and a willingness to forego all involvement in local campaigns and elections.
  4. Experience using a variety of software applications in an office setting, including Microsoft Outlook, Word, and Excel, PowerPoint, Visio, Adobe Acrobat, and electronic communication; experience administering and developing for SharePoint and DocuSign integrations.
  5. Knowledge of relational databases and conducting data analysis; experience working with APIs and data wrangling; experience with Tableau Desktop and Server or PowerBI and developing and tracking performance metrics.
  6. Knowledge of web development including HTML, CSS, WordPress, and managing and configuring Microsoft Azure.
  7. Knowledge of scripting or workflow languages and software such as Javascript, Python, Azure Logic Apps or Microsoft Power Automate.
  8. Ability to develop and maintain organizational systems to ensure progress of a project can be easily tracked and reported, including the use of project management software applications; experience managing a service desk, projects, and tasks in software such as JIRA.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:
An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:
One (1) year in the information systems field, including technical support, content management, administration of network applications or system analysis.

License and Certification:

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen
PLEASE NOTE: In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement. 

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

IMPORTANT: 
All work experience, education, training and other information substantiating how you meet the minimum qualifications MUST be included in your application by the filing deadline. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applicant MUST attach the following documents online through Jobaps at time of application filing; however, resumes will NOT be accepted in lieu of a completed City and County of San Francisco application. 

1.     Resume (Upload through “Resume” tab)
2.     Statement of Interest (Upload through “Other” tab) - Statement of Interest that details your interest in the IS Analyst position and that describes your relevant information systems skills and experience, including any experience providing services related to government accountability, services, or programs.  

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Rie Butler, by email at rie.butler@sfgov.org.

VERIFICATION

Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

*NOTE Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. Only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. 

** Please note that due to ongoing COVID19 public health restrictions all candidate interviews will take place online using remote technology. In addition, subject to further official notice from the City and County of San Francisco, the successful candidate should expect to perform their duties working fully remotely at least through June 30, 2021, however any City employee may be called in for Disaster Service Work duty or to work on site subject to the City’s and Department’s established Health and Safety protocols. In such instances, employees may be required be on site with 24-hours’ notice.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

General Employment Information:

Important Employment Information for the City and County of San Francisco can be obtained at https://sfdhr.org/information-about-hiring-process

Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

Reasonable Accommodation Requests:

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Copies of Applications Documents:

Applicants are encouraged to keep copies of all documents submitted. Submitted documents become a permanent part of the exam records and will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Appointment Type: Temporary Exempt (TEX)

Issued: December 23rd, 2020

 

Carol Isen

Acting Human Resources Director

Department of Human Resources

Recruitment ID Number: TEX-1052-108812

ETH / KAH / kristin.hadley@sfgov.org

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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