0923 Manager II
Housing Subsidy Manager
|Department||Homelessness and Supportive Housing Services|
|Date Opened||5/11/2018 08:00:00 AM|
|Filing Deadline||5/25/2018 5:00:00 PM|
|Salary||$108,628.00 - $138,606.00/year|
|Job Type||Temporary Exempt|
Who We Are
Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing (HSH) strives to make homelessness in San Francisco rare, brief, and one time. The Department provides assistance and support to homeless and at‐risk youth, adults and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information about the department, please visit our website.
What We Do
San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing seeks to be a national leader in the movement to end homelessness by developing a coordinated, client-focused system of services, piloting innovative models, and implementing proven solutions with measurable results. Major programs include: street outreach and service connection through the Homeless Outreach Team; 1,500-bed shelter system for single adults and families including shelters for members of the LGBT community and survivors of domestic violence; Navigation Centers that provide temporary shelter to chronically homeless individuals using a low-threshold entry model; rapid rehousing rental subsidies for families, single adults, seniors and transitional aged youth; the Homeward Bound program which has helped 10,000 individuals return to stable housing in their city of origin; and robust supportive housing programs of over 7,000 units which provide permanent housing and services to formerly homeless individuals and families.
What You'll Be Doing
Under direction, the Housing Subsidy Manager leads the Department’s rapid rehousing for all adults, youth, and families with children, flex housing subsidies, and HUD Continuum of Care Housing subsidy programs. The Housing Subsidy Manager supervises, trains, and evaluates HSH’s program staff to support a positive team environment. This position is part of HSH’s Leadership Team and works closely with its Directors and Managers to implement HSH’s strategic goals.
Examples of Primary Duties and Responsibilities:
The Housing Subsidy Manager is responsible for performing the following essential job functions:
• Coordinates the HSH implementation of population-specific housing, subsidy administration, shelter programs, and supportive services activities.
• Plan, organize and manage day-to-day operations of HSH’s Housing Assistance program portfolio, including supervising multiple Program Analysts and their staff.
• Work with HUD regional and national staff on CoC program policies and administration.
• Work with state and local funders on the development and implementation of flexible housing subsidy programs.
• Work collaboratively with other divisions and City departments on complex systems and program development.
• Integrate evidence-based practices into program and service delivery.
• Provide oversight of ongoing program administration activities including procurement, reports, budgets, work plans, monitoring, staff recruitment, communications, and administrative responsibilities to support the initiatives.
• Coordinate with funders to meet requirements, including preparation of quarterly and annual reports and attendance of mandatory meetings.
• Provide direct oversight of population-specific housing assistance, subsidy administration, and services staffing and contracts within HSH;
• Support collaboration and information sharing between DPH, HSH, HSA, MOHCD, SFHA, and other departments, and the agencies or community groups with which they work;
• Develop and monitor Memoranda of Understanding (MOU) and contracts;
• Monitor training quality and technical assistance needs; and
• Monitor the work of and coach staff to improve performance.
• Evaluate housing assistance policies and procedures, identify and analyze problems and issues and may implement and document new procedures within HSH.
The position is at will and limited to two years.
2. Three (3) years of full-time equivalent experience performing professional level work analyzing or implementing supportive housing and/or homeless programs in a large public agency or non-profit organization.
Substitution: Possession of a Master’s degree from an accredited college or university in Social Work, Public Policy, or similar may substitute for one (1) year of the required experience.
Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis; One year (2000 hours) of qualifying experience will be considered equivalent to 30 semester units/ 45 quarter units.
• Three (3) or more years of program management experience in the field of Homelessness and Supportive Housing.
• Three (3) or more years overseeing housing, interim housing, and services for people with significant barriers to housing stabilization.
• Three (3) or more years of Federal or State grant management experience preferred, including budgeting and monitoring responsibilities.
• Three (3) or more years of experience in a supervisory role.
• Familiarity with HUD and other federal and state funding sources and regulations, and with Medi-Cal/Medicaid funding streams, eligibility, and waiver programs.
• Working knowledge of laws and regulations governing contract formulation and management; program planning and evaluation techniques; budget and grant preparation and administration.
• Demonstrated experience, ability, and skill to communicate effectively orally and in writing; establish and maintain a variety of working relationships; use computers/computer systems; perform and prioritize multiple tasks.
How To Apply
Select the desired job announcement
Select “Apply” and read and acknowledge the information
Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact Max Ezekiel at Max.Ezekiel@sfgov.org.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.
Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.
Online application filing deadline will conclude on 5/25/2018. Due to the volume of inquiries we receive, we are unable to give application status updates. While we are not able to reach out to every applicant, you may be contacted after the filing deadline if your skills and experiences are a strong match for the position.
The selection process will include an evaluation of applications and an assessment of candidates' relative job-related knowledge, skills and abilities. Only those applicants most closely meeting the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Finalists will be invited to take the Supervisory Battery Test. Finalists must pass the Supervisory Battery Test in order to be considered for the position.
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
2. Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at web URL: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities
3. Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to present additional material at the time of appointment and/or at a later date.
4. For general information concerning City and County of San Francisco employment policies and procedures, please refer to this web URL: http://www.sfdhr.org/index.aspx?page=20
5. For Right to Work policy, please refer to this web URL: http://www.sfdhr.org/index.aspx?page=20#identification
6. Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.
MICKI CALLAHAN, HUMAN RESOURCES DIRECTOR
DEPARTMENT OF HUMAN RESOURCES
ANNOUNCEMENT NO: TEX-0923-902721
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.
For more information about benefits, please click here.