9190 Board Secretary, MTA

Recruitment #PEX-9190-106476



The following information describes the civil service classification for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.

The purpose of this announcement is to fill a vacant position in this classification.


Division: Board of Director
Section/Unit: Board Secretary
Work Locations: One South Van Ness Ave, 7th Floor, San Francisco, CA

APPOINTMENT TYPE: Permanent Exempt - This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the pleasure of the SFMTA Board of Directors.

The San Francisco Municipal Transportation Agency (SFMTA) connects San Franciscans with their communities to enhance the economy, environment and, ultimately, the quality of life in the city. Whether you ride Muni, drive a car, walk, bicycle, take a taxi or ride paratransit, the SFMTA is there, helping you get where you need to go easily and safely.

As an agency within the City and County of San Francisco, the SFMTA is responsible for managing the city’s transportation network. The agency is governed by a seven-member Board of Directors, which is appointed by the mayor and confirmed by the Board of Supervisors. The Board of Directors provides policy oversight, including approval of the budget, permits for private transportation services, and change of fares, fees and fines. The Board also ensures that the public has a voice in the transportation projects and services that impact their communities.

SFMTA operates today’s transportation system and works with partners to plan the transportation system of tomorrow. The agency‘s 6,000 employees are responsible for the management of all ground transportation in the city. The SFMTA has oversight over public transit, as well as bicycling, paratransit, parking and curb management, street operations, walking, and taxis. It serves San Francisco by creating transportation options that are constant, practical and everywhere; we connect people with their community to enhance the economy, environment and quality of life.

Every member of the San Francisco community deserves to thrive. Our city should be one where all can reach their full potential regardless of their race, gender identity, sexual orientation or what neighborhood they grew up in. That ideal is intimately linked to the transportation system, which connects us to opportunity, enrichment, and community. The SFMTA has the immense responsibility of ensuring dignified access and freedom of movement for all through its community engagement, planning, and service delivery.

Under the general direction of the Chair of the SFMTA Board of Directors, serves as secretary and officer to the Municipal Transportation Agency (SFMTA) Board of Directors and as a member of the SFMTA executive staff; maintains records of meetings and official actions of the Board and certifies all official documents and Board resolutions; acts as liaison to SFMTA divisions and staff; other city, regional and state agencies; and elected officials; and performs related duties and responsibilities as assigned.

The ideal candidate will need to know Robert’s Rules of Order, Brown Act, Sunshine Ordinance and ethical obligations of public officials and their duty to uphold the public trust.

Other areas that the ideal candidate will need to know are the state and local government and the legislative process; public policy development practices and analysis; San Francisco city government structure and key stakeholders; public finance and the budgeting process; principles and practices of administrative management and contracting; and effective meeting or event management.

In addition, the selected candidate will need to:
• Incorporate and model the SFMTA’s values of diversity, equity and inclusion in your work;
• be passionate about public transportation and is ready to engage with the public and other stakeholders on important policy issues;
• understand SFMTA’s duty to provide pathways, not barriers, to just outcomes for marginalized people;
• have the ability to manage multiple projects simultaneously;
• understand both public accountability obligations and obligations to protect confidential information, seek guidance where necessary, and facilitate the work of the Board with the utmost personal integrity;
• communicate effectively, tactfully and discreetly with respect to both public and confidential and sensitive issues, both orally and in writing, with agency staff, other government officials, the media and the general public;
• establish and maintain good working relationships with agency staff, a variety of city, state, federal and regional officials, other city departmental staff, representatives from diverse community groups, industry leaders and members of the public; prepare reports and other correspondence;
• remain unflappable and professional during heated and contentious meetings;
• analyze and evaluate reports and
• make policy recommendations.

Nature of work: Due to the nature of the job, some assignments may require working evenings and weekends.


1. Prepares, distributes and manages all records of the SFMTA Board of Directors including agendas, notices, minutes and resolutions.

2. Ensures policy body meetings are in compliance with state and local public meeting laws.

3. Reviews, analyzes and briefs or coordinates briefings for board members on items appearing before the Board including resolutions, projects, budget and contracts.

4. Acts as liaison to the SFMTA and the Citizens’ Advisory Council.

5. Supervises the work of the Secretary to the Citizens’ Advisory Council and the Manager for Public Records Requests plus oversees the work of the staff at the 7th floor front desk at One South Van Ness Ave.

6. Works with departmental staff to ensure proper execution of board directives; assists staff in the preparation and presentation of items for consideration by the Board.

7. Serves as spokesperson for the Board with other city departments, including the Mayor’s Office and the Board of Supervisors; responds to questions and information requests by the public, government officials and the press concerning the policies and actions of the board, or refers requests to appropriate staff for response.

8. Consults with the City Attorney’s office on the preparation of legislation, public meeting requirements including requirements for closed sessions, settlement of lawsuits and claims, and in researching various matters related to the SFMTA Board’s operation and jurisdiction.

9. Prepares policy recommendations, as requested by the Board, the Board Chair or the Director of Transportation, on various matters such as records retention and contracting.

10. May coordinates and manage agency-wide projects such industry conferences, events and meetings, Board workshops or responses to audits or other projects as requested by the Director of Transportation.

11. Lead and coordinate the implementation and operation of online board meetings when in-person public meetings are not possible.

12. Prepares reports and other correspondence as requested by the Board, the Board Chair or the Director of Transportation.

13. Performs related duties and responsibilities as assigned.


Education: Possession of a bachelor’s degree from an accredited college or university.


Experience: Five (5) years of professional experience providing administrative support to a high-level executive; commission, board, board of supervisors or city council or other policy body.

Additional qualifying experience may be substituted for the required degree on a year-for-year basis. One year (2000 hours) will be considered equivalent to thirty (30) semester units/forty-five (45) quarter units.

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• General public policy and/or legislative knowledge, transportation preferred;  
• Knowledge of the public transportation sector preferred; 
• Exceptional writing and public speaking skills;
• Experience with contract and budget management;
• Strong ability to thrive in a dynamic, fast-paced environment with multiple demands and priorities.
• Experience identifying and responding to issues, concerns, and needs of external and internal stakeholders including members of the public and from diverse community groups, other city agencies, and organizations.
• Writing experience for internal and external audiences for a city agency.
• Experience in a communication, community relations and/or public outreach and engagement role that involved educating internal and external stakeholders about a city agency/department services and projects.
• Experience in coordinating, leading, and administering closed and public online conferences, hearings, and meetings.
• Experience supervising staff
• Management and staff development

City and County of San Francisco employment applications for this position will be accepted through an on-line process only. A resume and cover letter describing how you meet the qualifications must be attached to the online application. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.

• Click and select 9190 Board Secretary, MTA (PEX-9190-106476)
• Click on “Apply” and read and acknowledge the information
• Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”
• Follow instructions given on the screen.

To submit resume using the online application:
• Select the “Resume” tab in the online application
• Follow instructions given on screen

To submit cover letter using the online application:
• Select the “Other” tab in the online application
• Choose “Upload” as your method of submittal
• Click on “Upload Attachment”
• Follow instructions given on screen

If you are having trouble attaching your resume and cover letter to the online application, you may submit by e-mail at Tracy.Pon2@sfmta.com, SUBJECT: 9190 Board Secretary, MTA (PEX-9190-106476). Resume will not be accepted in lieu of completing the online application.

In order to comply with social distancing guidelines, staff is working remotely at this time. We highly recommend applications be completed early. If you are having difficulty submitting your application online, please contact us at 415.701.4554 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at Tracy.Pon2@sfmta.com (preferred).

Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).

Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application.

Applicants may be required to submit verification of qualifying experience and education at any point in the application and/or departmental selection process. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at 415.701.4554 or, if hearing impaired at 415.701.5043 (TTY) or in writing to the SFMTA Human Resources, HR Operations Section, 1 South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 (specify Class 9190, Board Secretary, MTA).

Applicants are responsible for updating their email address or mailing address. Contact Information must be updated online at http://www.jobaps.com/sf by clicking on “Update My Contact Info” and logging into your account. If updating contact information online, applicants must contact the analyst at 415.701.4554 immediately to inform them of the change. Failure to do so may result in the loss of eligibility.

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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