9184 Deputy General Manager, MTA
Chief Transportation Officer
|Department||Municipal Transportation Agency|
|Date Opened||6/19/2020 08:00:00 AM|
|Filing Deadline||7/6/2020 5:00:00 PM|
|Salary||$178,802.00 - $228,722.00/year|
|Job Type||Permanent Exempt|
The following information describes the position for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.
The purpose of this announcement is to fill a vacant position in this classification.
Work Location: 1455 Market Street, 7th Floor San Francisco, California 94103
Work Schedule: Monday – Friday
APPOINTMENT TYPE: Permanent Exempt - This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.
The Chief Transportation Officer reports to the Director of Transit and provides leadership and senior level management of Transportation Operations in the Transit Division. This includes oversight of operations services, training, street and rail inspectors, station agents, special events/construction, schedules, dispatch, Transportation Management Center, and our historic Cable Car.
This position is responsible for developing and managing programs, policies, and procedures to increase efficiency of Transportation Operations daily activities within the Transit Division. The incumbent provides highly complex management and policy support and may be required to perform duties in the absence of the Director of Transit. This position directs activities to ensure compliance with local state and federal guidelines, safety, and regulatory policies including leading investigations of activities directly related to field safety and incident response for transit operations. The position is subject to 24-hour call-back during emergency situations including on nights, weekends, and holidays.
The Transit Division of the SFMTA oversees five transit modes including bus, trolley bus, light rail, historic streetcar, and cable car. The mission of Transit Division is to provide safe, reliable, clean, efficient, accessible, and convenient public transportation to any destination in San Francisco. The Transit division works collaboratively with other SFMTA divisions and other city departments to provide services to our customers by operating and maintaining over 1,000 vehicles including motor coaches, trolley coaches, light rail vehicles, historic streetcars, and cable cars.
Transportation connects us all and that’s why the SFMTA works hard every day to build a safer, more reliable transportation system for our city. We strive to ensure that our community, and the nearly 25 million yearly visitors to our city have access to safe and reliable transportation options. Join us to become a part of delivering this mission!
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:
Directs all functions of Transportation Operations by establishing and evaluating division goals and objectives, assigns priorities, and ensures the use of effective work plans and methods to achieve goals.
Plans and evaluates staff performances in order to ensure the effective use of personnel and other resources and develops action plans to improve employee productivity and morale.
Responds quickly and effectively to unanticipated events and emergencies, and provides guidance and direction to staff.
Makes recommendations to the Director of Transit and the Executive Director of the agency.
Directs the development and execution of special events.
Directs the development and implementation of the division's budget; directs and monitors expenditures and assists in the determination of resource allocation and service levels.
Directs the development and implementation of Transportation Operations goals, strategic plans, policies, procedures, and work standards.
Facilitates division-wide development of positive and constructive relationships with leadership of labor unions in the spirit of partnership towards creating an outstanding workplace and advancing the mission of the agency through engaging employees and the unions that represent them.
Possession of a baccalaureate degree from an accredited college or university; AND
Ten (10) years of experience at a mass transit agency with six (6) years in a management and/or supervisory capacity. AND
Possession of a valid driver license.
Additional qualifying experience in a management and/or supervisory capacity at a mass transit agency may be substituted for the required degree on a year-for-year basis. One year (2000 hours) will be considered equivalent to thirty (30) semester units/forty-five (45) quarter units.
Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.
One year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.
The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.
Knowledge of SFMTA’s operations, services, administration, and activities.
Expertise in supervision, training, and performance management.
Knowledge of transit facilities, systems, personnel allocation, and fiscal considerations.
Skills and ability to present complex facts clearly and concisely orally and in writing.
Expertise in analyzing and assessing policies and operational needs and making appropriate operational adjustments when necessary.
Experience within a union environment involving contract negotiations and resolution of grievances.
Knowledge of computer systems such as Trapeze and Automatic Train Control Systems (ATCS).
An understanding of all aspects of safety and incident responses related to transit operations.
Experience preparing and presenting comprehensive reports.
Demonstrable skills and superior knowledge in working with office programs and software, such as Microsoft Word, Excel, Access, and Outlook.
Outstanding verbal and written communication skills.
Experience working with a large and diverse workforce of people with different cultures, backgrounds, and opinions.
Ability to prioritize and organize multiple high priority assignments and projects.
Experience handling highly confidential and sensitive personnel issues appropriately.
Management experience working with senior level staff.
Knowledge of public administration and financial principles and practices.
HOW TO APPLY:
City and County of San Francisco employment applications for this position will be accepted through an on-line process only. A resume and cover letter describing how you meet the qualifications must be attached to the online application. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.
• Click and select 9184 Deputy General Manager (Chief Transportation Officer) (PEX-9184-105868)
• Click on “Apply” and read and acknowledge the information
• Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”
• Follow instructions given on the screen.
To submit resume using the online application:
• Select the “Resume” tab in the online application
• Follow instructions given on screen
To submit cover letter using the online application:
• Select the “Other” tab in the online application
• Choose “Upload” as your method of submittal
• Click on “Upload Attachment”
• Follow instructions given on screen
If you are having trouble attaching your resume and cover letter to the online application, you may submit by email at email@example.com, Subject: 9184 Deputy General Manager (Chief Transportation Officer) (PEX-9184-105868). Resume will not be accepted in lieu of completing the online application.
In order to comply with social distancing guidelines, staff is working remotely at this time. We highly recommend applications be completed early. If you are having difficulty submitting your application online, please contact us at 415.701.4435 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at firstname.lastname@example.org.
Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfmta.com).
Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application.
If you are having difficulty submitting your application online, please contact us at 415.701.4435 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at email@example.com.
Applicants may be required to submit verification of qualifying experience and education at any point in the application and/or departmental selection process. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.
Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at 415.701.4435 or, if hearing impaired at 415.701.5043 (TTY) or in writing to the SFMTA Human Resources, Operations Section, 1 South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 (specify Class 9184 Chief Transportation Officer - Transit Division).
Applicants are responsible for updating their email address or mailing address. Contact Information must be updated online at http://www.jobaps.com/sf by clicking on “Update My Contact Info” and logging into your account. If updating contact information online, applicants must contact the analyst at 415.701.4435 immediately to inform them of the change. Failure to do so may result in the loss of eligibility.
Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.
The San Francisco Municipal Transportation Agency (SFMTA) has determined that Class 9184 Deputy General Manager (Chief Transportation Officer) is a “safety-sensitive” position, under regulations issued by the Federal Transit Administration (49 CFR Part 655). Federal law requires that all transit employees who perform safety-sensitive functions be subject to random, post-accident, reasonable suspicion, return-to-duty and follow-up drug and alcohol testing. All applicants for Safety-Sensitive positions shall undergo urine drug testing prior to employment and within 90 days prior to performing Safety-Sensitive functions for the first time. Receipt by the SFMTA of a negative test result is required prior to the employee being placed on the payroll. The SFMTA will not consider hiring any person who tested positive, adulterated, substituted or refused to submit to testing for a minimum of two years following the positive test.
In addition, each applicant who has worked for a Department of Transportation (DOT)-regulated employer(s) within the last two years will be required to sign a consent form, prior to appointment, authorizing SFMTA to obtain information from his/her prior employers concerning his/her drug and alcohol test history. Each applicant will also be required to provide SFMTA with information regarding whether, during the last two years, the applicant tested positive or refused to test on any pre-employment drug or alcohol test administered by an employer to which the applicant applied for, but did not obtain, safety-sensitive transportation work covered by DOT drug and alcohol testing rules. SFMTA will not hire any applicant for a safety-sensitive position who fails to provide this information or fails to provide written consent for the release of information from prior employers.
General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.
Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.
Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities
MINORITIES, WOMEN AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY
AN EQUAL OPPORTUNITY EMPLOYER
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.