8603 Emergency Services Coordinator III

Recruitment #PEX-8603-110099

Introduction

Applicants are encouraged to apply as soon as possible as this announcement may close at any time after 4:30 p.m. on April 8, 2021.

Appointment Type:

These are full-time Permanent Exempt (PEX) positions excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Department Overview:
The San Francisco Department of Emergency Management (DEM) manages disaster preparation, mitigation, and response; 9-1-1 dispatch, and homeland security grant distribution for the City and County of San Francisco. DEM was created in 2006 by local legislation that reorganized the Emergency Communications Department and the Office of Emergency Services into a single agency. For more information on the Department of Emergency Management, please visit: http://www.sfdem.org/.

Position Description:

There are currently two (2) positions available for this classification at the Department of Emergency Management.

Under direction, the Emergency Services Coordinator III performs and coordinates difficult and responsible disaster and emergency planning work in the areas of homeland security and emergency services citywide. Emergency Services Coordinator IIIs coordinate complex projects and may supervise the work of emergency services staff assigned to work on a specific project.

Essential functions of this job include: developing and coordinating the creation and implementation of emergency and disaster plans, policies and procedures; planning, coordinating, developing and promoting emergency service policies, operations, plans and processes related to exercise design and execution; coordinating and supporting the activities of emergency and disaster planning coordinators; assisting in the development and implementation of emergency and disaster exercise plans; reviewing and evaluating plans, policies and procedures; providing consultation and guidance for change or improvements; researching and analyzing best practices in the field of disaster and emergency planning; preparing important technical records, plans, and reports to document processes and provide information; coordinating and presenting Emergency Operations Center training; responding to local disasters and emergencies; working in Emergency Operations Center during activations; coordinating services at large events; ensuring efficient and effective management of the City’s response at planned events; supervising the work of Emergency Services staff, lead work groups, and/or coordinating the work of staff on specific projects or programs; and other duties and responsibilities as assigned.

The Department of Emergency Management currently has two (2) positions in the classification of 8603 Emergency Services Coordinator III. Both positions are full-time Permanent Exempt positions, and each of the positions serves a different and specific function for the department. Both positions will be part of the Division’s Duty Officer program, which includes periodic on-call assignments during nights and weekends. The two positions are:

1) Emergency Planner - The Emergency Planner is responsible for providing emergency planning support and expertise to the Lead Emergency Planner in order to accomplish the project objectives. This includes the development, maintenance and revision of emergency and disaster plans, policies, and procedures citywide.

Duties include:

  • Develops and implements disaster and emergency planning procedures, recommends disaster and emergency planning policies, provides information on and interpretation of policies and procedures, and acts as technical advisor on studies and problems relating to emergency and disaster planning;
  • Collaborates with and provides information and advice to governmental representatives, public safety agencies, community groups, organizations, and the public regarding emergency planning;
  • Prepares difficult and complex technical records, plans, and planning reports; analyzes and interprets emergency planning data and prepares recommendations by assessing, analyzing, and implementing opportunities for improvement;
  • Negotiates and resolves difficult and complex issues and problems related to revising and implementing emergency response plans;
  • Represents DEM in public meetings with other city departments, community partners, agency representatives, and elected officials to provide information on planning policies and procedures and explain departmental decisions;
  • Coordinates and liaises with agencies both internal and external to the city regarding lessons learned, improvement planning and implementation of revisions to San Francisco’s emergency plans.

2) Training and Exercise Coordinator – The position is responsible for providing emergency training and exercise support and expertise to the Lead Exercise Coordinator in order to accomplish the project objectives.  This includes the development, maintenance and revision of emergency and disaster trainings and exercises from start to finish.

Duties include:

  • Develops and implements training and exercise procedures, recommends disaster and emergency training and exercise policies, provides information on and interpretation of policies and procedures, and acts as technical advisor on studies and problems relating to emergency-based trainings and exercises;
  • Collaborates with and provides information and advice to governmental representatives, public safety agencies, community groups, organizations, and the public regarding exercise development, execution, and follow up;
  • Prepares difficult and complex technical records, plans, and reports;
  • Analyzes and interprets exercise data and prepares recommendations by assessing, analyzing, and implementing opportunities for improvement, negotiating and resolving difficult and complex issues and problems;
  • Coordinates with Urban Areas Security Initiative staff to arrange for and administer regional and local emergency trainings;
  • Liaise with the State of California, the San Francisco Department of Human Resources and others to ensure appropriate training certifications and credentials are recorded for emergency training and exercise completion;
  • Represents DEM in public meetings with other city departments, community partners, agency representatives, and elected officials to provide information on exercise policies and procedures and explain departmental decisions;
  • Coordinate and liaise with agencies both internal and external to the city regarding COVID-19 lessons learned, improvement planning and implementation of trainings and exercises.

Minimum Qualifications

1a. Possession of a baccalaureate degree from an accredited college or university AND four (4) years of experience in emergency/disaster planning and management or a closely related field; OR


1b. Possession of a baccalaureate degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field AND two (2) year of experience in emergency/disaster planning and management or a closely related field; OR


1c. Possession of a master’s degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field AND one (1) year of experience in emergency/disaster planning and management or a closely related field; AND


2. Completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b or ICS 100, IS 200.b or ICS 200, and IS 700/800; AND


3. Possession and maintenance of a valid driver’s license (a valid California driver's license is required at the time of appointment).


Substitution:

Additional experience in emergency/disaster planning and management, as described above, may substitute for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.


Desirable Qualifications

  • Familiarity with fundamentals of the Homeland Security Exercise and Evaluation Program.
  • Experience writing, revising, or implementing emergency plans, trainings, and exercises.
  • Local, state, or federal emergency response experience in an Incident Command Post, Department Operations Center, or Emergency Operations Center.
  • Strong writing and grammar skills with close attention to detail.
  • Excellent oral communication skills.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Note: One year of full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.


How To Apply

Applications for City and County of San Francisco jobs are being accepted only through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Tony Won, by telephone at 415-558-3833 or by email at tony.won@sfgov.org.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.


Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Selection Procedures

Minimum Qualification Supplemental Questionnaire:

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.


Applications will be reviewed for relevant qualifying education and experience. Only those applicants who most closely meet the needs of the department will invited to participate in the interview process. Applicants meeting the minimum qualifications are not guaranteed an invitation to interview. Qualified applicants who are selected for an interview will be notified of the exact date, time, and place of the interview.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request
Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation at
http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities.

Copies of Application Documents:
Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date. Information regarding copies of applicant documents can be found at
http://sfdhr.org/information-about-hiring-process#copies.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. Information regarding Right to Work can be found at
http://sfdhr.org/information-about-hiring-process#identification.


Additional Information:
General Information concerning City and County of San Francisco Employment Policies and Procedures may be found online at http://www.sfdhr.org/index.aspx?page=20 or hard copy at One South Van Ness Avenue, 4th Floor.


Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at:
http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions


Issued: 3/25/2021
Carol Isen
Human Resources Director
Department of Human Resources
Recruitment ID #: PEX-8603-110099
DEM/TW/415-558-3833

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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