1844 K2C Community Engagement Specialist

Senior Management Assistant

Recruitment #PEX-1844-103115


Amended 1/9/20 to include a Minimum Qualifications Supplemental Questionnaire and updated Selection Procedures.

This is a Permanent Exempt position and it is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.

Employment is limited to a maximum of 3 years.

City Hall, Room 140.  SHIFT: Days, Monday – Friday.  Schedule: Regular schedule is 8:00 AM to 5:00 PM.
The San Francisco Office of Financial Empowerment (OFE) is a unique private-public partnership housed in the Office of the Treasurer & Tax Collector. OFE Is a convener, innovator, and advocate that leverages the power of City Hall to strengthen economic security and mobility for low income families who live, work or receive services in San Francisco. This work includes Kindergarten to College (K2C), the first and largest, publicly-funded universal children’s savings program of its kind in the country now managing accounts for 42,000 public school children; Smart Money Coaching, which provides free one-on-one financial coaching across San Francisco; Bank On San Francisco, which helps individuals access safe, affordable accounts at responsible banks and credit unions; Bank On Youth, which equips young people with a safe bank account, and strategies to save during employment; policy efforts to fight predatory financial practices and help low-income families build and protect wealth; and an Economic Mobility Lab (mLab) that tests new innovations. For more, see www.sfofe.org 
The Office of the Treasurer & Tax Collector serves as the banker, tax collector, and investment officer for the government of San Francisco, the only combined City and County in the State of California. The Treasurer, an elective office created by the City Charter in 1850, supervises a department of ten sections that collect over $5 billion annually. The City Treasurer established the Office of Financial Empowerment and plays an active role in the work of this Office supporting San Franciscans and demonstrating what's possible to cities across the United States.
Reporting to the Manager of K2C, the Community Engagement Specialist will help lead K2C’s growth at an exciting time: K2C recently received significant new funding for expansion, has a strong working partnership with the San Francisco Unified School District (SFUSD), and continues to influence the broader Children’s Savings Account field it helped pioneer. This is an ideal role for someone with strong experience engaging families across San Francisco; and a demonstrated commitment to helping young people succeed, particularly young people from low-income communities and communities of color. The ideal candidate will be outgoing; creative; flexible; tactful; collaborative; have a passion for increasing access to post-secondary education and economic opportunity for all San Francisco students; and eager to grow professionally in a dynamic role helping lead K2C. 

  • Develop K2C’s communications and outreach strategy to build awareness and drive engagement among students, families, teachers, principals, community leaders, and other stakeholders;
  • Implement K2C’s communications and outreach strategy, leveraging resources inside and outside City Hall;
  • Assess the effectiveness of K2C’s communications and outreach, adjusting, as necessary;
  • Test new communications and outreach approaches to increase engagement in priority schools and neighborhoods;
  • Work with OFE’s Economic Mobility Lab to test new innovations that expand the scale and impact of K2C;
  • Champion K2C at public events across the City;
  • Represent K2C locally and nationally;
  • Develop, maintain, and foster strong working relationships at all levels of San Francisco Unified School District (SFUSD), including with the administration, schools, parent organizations and community groups; and
  • Build trust and credibility among parents and community organizations.

Minimum Qualifications

1. Possession of a Baccalaureate Degree from an accredited college or university with major coursework in public or business administration, accounting, finance, economics, social sciences, education or related fields, or other subject areas closely related to a specific departmental program or function; AND

2. Three (3) years full-time equivalent experience performing professional-level management and/or administrative duties in functional areas such as: program/office/operations management, budget development and/or administration, development and administration of contractual agreements and/or grants, or other closely related functional areas.

Substitution: Applicants may substitute up to 2 years of the required education with additional qualifying experience in program/office/operations management, budget development and/or administration, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

Strong command of Microsoft Office Suite. Knowledge and awareness of disparities across communities of San Francisco; and the academic and financial requirements to pursue college.

Experience working in or with SFUSD; working in one or more of K2C’s priority communities: Bayview Hunters Point, Visitacion Valley, Excelsior, South of Market, Tenderloin, Chinatown, Treasure Island, and the Mission.

Strong interpersonal skills and the ability to: write clear, professional, tactful communication; work independently and as collaboratively as an active member of a team; work effectively with all levels of management, community groups and diverse populations; develop  and monitor budgets; see the big picture while giving attention to detail day-to-day; think strategically and translate concepts and ideas into action; apply new evidence to ongoing program development; facilitate meetings; make presentations; and communicate fluently in Spanish. 

All applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Verification of qualifying experience and education will be required from the selected applicant within one (1) week of tentative selection.  Appointment will depend upon the satisfactory submission of the required verification listed below.

Verification of qualifying experience must be on the employer’s letterhead; show the name of the applicant, dates of service, job title(s), duties performed, and must be signed by the employer.  City employees may submit performance appraisals or letters from the department personnel office to verify qualifying City experience.  City employees will receive credit for the duties of the class to which appointed.  Credit for experience obtained outside of the employee’s class will only be allowed if recorded in accordance with the provisions of Civil Service Commission Rules.  Applicants who cannot obtain the required verification by the filing deadline may request a reasonable extension of time and/or waiver of the verification requirement by submitting a separate signed statement, explaining the reason for the request, no later than the final filing date.  Requests will be evaluated on a case-by-case basis.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Applicants will be screened for relevant qualifying experience.  Applicants meeting the minimum qualifications are not guaranteed an interview. 

In compliance with the Immigration Reform and Control Act of 1986, all persons entering City and County employment will be required to prove their identity and authorization to work in the United States.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Joni Kuroyama, by telephone at (415) 554-4475, or by email at Joni.Kuroyama@sfgov.org.

Important Information: Attach a PDF copy of your resume and cover letter to your online application. You may attach both documents as one (1) document. However, this will not be accepted in lieu of a completed City and County of San Francisco application. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment. Only the most qualified applicants will continue on in the selection process.

Selection Procedures

Attach a PDF copy of your resume and cover letter to your online application. You may attach both documents as one (1) document.

Screening of Applications:
Applications will be screened for relevant qualifying experience and education. Additional mechanisms may be implemented in order to determine candidate’s qualifications. Only those applicants who most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the process.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at

Issued:  01/08/2020; amended 1/9/20 to include MQSQ & update to Selection Procedures
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PEX-1844-103115
JK/(415) 554-4475

Women, Minorities, and Persons with Disabilities are encouraged to apply

An Equal Opportunity Employer


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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