1842 Management Assistant

Recruitment #PEX-1842-095399


Applicants are encouraged to file immediately as this recruitment may close at any time, but no earlier than May 3, 2019.



About the office.  The San Francisco City Attorney's Office serves as legal counsel to the city officials and offices that comprise the City and County of San Francisco’s local government.  The office defends the city in civil claims and lawsuits, and also litigates affirmatively to: defend tenants and neighbors from code scofflaws; protect consumers from unlawful businesses; and fight for San Francisco’s interests in cases ranging from marriage equality to climate change.  Led by City Attorney Dennis Herrera since 2002, the City Attorney’s Office has been honored by the American Bar Association for outstanding excellence in government law, and praised as "one of the most aggressive and talented city law departments in the nation" by American Lawyer magazine.


About the team.  The City Attorney’s Community and Media Relations Team is proud of its work to keep residents, consumers and journalists informed about the office’s priorities and to respond promptly to questions about the many legal matters in which San Francisco has a stake.  With today’s rapidly changing news landscape, the Community and Media Relations Team is seeking to improve the ways in which it fulfills the City Attorney's Office’s public information responsibilities. 


About the job.  We’re looking for a Public Information Coordinator to manage our website and social media channels, as well as handle a wide range of projects. This person will likely have a background in writing but also be comfortable making visual assets, like photos and videos. We’re looking for a creative yet analytical person. This role also involves regularly assisting with media relations and helping with public records requests as needed. 



  • Manage social media communications and day-to-day activities
  • Create, curate, and manage published content (images, video and written)
  • Monitor, listen and respond to users on the office’s social channels
  • Manage the office website, including regular content and feature updates
  • Produce content on office activities for internal and external distribution
  • Design, create and manage digital assets to support informational needs
  • Analyze communications efforts, and translate anecdotal or qualitative data into recommendations and plans for revising social media communications
  • Monitor best practices for measuring the impact of social media communications
  • Analyze, review, and report on effectiveness of communications efforts to maximize results
  • Monitor trends in social media tools, applications, channels, design and strategy
  • Assist in responding to requests from journalists, including drafting statements
  • Help organize media events
  • Assist with the office’s responses to public records requests and work with attorneys to ensure that all responses meet deadlines and requirements set by the S.F. Sunshine Ordinance.

Appointment Type:

Permanent Exempt.  In accordance with San Francisco Charter Section 10.104, exempt employees serve at the discretion of the appointing authority.  

Minimum Qualifications

  • Bachelor’s degree from an accredited college or university; AND 
  • 1 year experience performing professional-level management and/or administrative duties in program management related to public relations/communications or a closely related field

Substitution: Applicants may substitute up to 2 years of required education with additional qualifying experience in program/office/operations management, and/or administration in program management related to public relations/communications or a closely related field. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.




  • Public relations and/or marketing/communications/journalism experience
  • In-depth knowledge and understanding of social media platforms: Facebook, Twitter, YouTube, Instagram, etc. and how each platform can be deployed in different scenarios
  • Proficient in social media listening and analytical tools
  • Must be a self-starter who works well under tight deadlines in a fast-paced, team-oriented environment
  • Must possess exceptional communication skills, both written and visual
  • Ability to effectively manage quick-turnaround, tactical projects
  • Multilingual fluency
  • Graphic design skills


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.



How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility or disqualification.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Lillian Chow, by telephone at 415-554-4226, or by email at lillian.h.chow@sfcityatty.org.


Selection Plan

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates' qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.  


Note: Applicants are advised to keep copies of all documents submitted. Submitted documents become a part of the recruitment process and will not be returned. The department may require applicants to present additional material

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at
http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Note: Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities


Issued:  Friday , April 19, 2019 
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-1842-095399



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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