1054 IS Business Analyst-Principal, DART Analyst

Recruitment #PEX-1054-095010


Data Analytics and Reporting Team (DART)
City Job Classification:  1054 IS Business Analyst - Principal

Controller’s Office -  Systems Division

Overview: The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, which are branded locally as our SF People & Pay, SF Learning, SF Financials, SF Procurement, and SF Reports & Analytics systems. These applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications. The technology implemented and maintained by the Systems Division provides standardization, transparency, and efficiency for the City’s crucial business processes.  We are committed to enhancing and expanding application functionality to better support our users’ changing needs.  Over the last 5-year period, we have launched new applications and products that have greatly increased and diversified our user base and amplified the need to improve how we assist our business partners to drive stakeholders value and desired business outcomes.

The Systems Division within the Controller’s Office manages the following enterprise-wide systems for the City:  Oracle Interaction Hub, PeopleSoft Human Capital Management (HCM), PeopleSoft Financials & Supply Chain Management (FSCM), PeopleSoft Enterprise Learning Management (ELM), Oracle Business Intelligence Enterprise Edition (OBIEE), Cognos Business Intelligence, and Informatica.    

This Principal Business Analyst position will be part of the Data Analytics and Reporting Team (DART) and will work with members of the project’s Functional and Change Management Teams and other City and County staff to support PeopleSoft reports, Oracle Business Intelligence and the Project to replace the City's new Budget System. The analyst will perform both functional (business process and systems analysis, testing, user support) and technical (report, query and dashboard development, data extract, load and transformation, metadata modeling, tuning, and troubleshooting) tasks.

Essential duties include but are not limited to: analyzing the interrelationships of business processes, complex financial data and systems to develop reporting requirements and data structures; performing fit/gap analysis; defining and implementing application configuration settings; working with the project team on transition plans for re-engineered business processes; analyzing and testing security roles and permissions; writing functional and technical specifications; designing and building solutions to specifications; developing and executing system and user acceptance test plans and evaluating test results; developing and providing support and training for users in person, on the phone and in workshops; writing business and system process and technical documentation; identifying, managing and escalating issues and risks throughout software development life cycle; supervising support resources, including recruitment, performance goals and reviews for subordinate staff; performing other duties as assigned.


Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

License and Certification:


Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Desirable Qualifications:

  • Two (2) years of PeopleSoft Financials and Supply Chain Management (FSCM) Experience.  Verifiable and recent experience with PeopleSoft Financials and Supply Chain Management (FSCM) enterprise resource planning systems 9.1 or higher, performing production support, data analysis, design and testing.
  • 2+ years hands on working experience with OBIA 11g (with ODI 11g), including the following:
    • Oracle ODI Load Plans from PeopleSoft 9.2 FSCM (GL, AP, AR, BI, Contracts, PO, Project Costing) and HCM (Time and Labor, Payroll)
    • OBIEE and above (RPD and Dashboard Development)
    • Extending out-of-the-box OBIA RPD with custom fact tables and metrics
  • Hands on experience with SQL Scripting and PL/SQL experience
  • Setup and integration of OBIEE/OBIA/ODI with various systems such as PeopleSoft and / or EBS
  • Working with DBAs, BI Dev, PeopleSoft and / or EBS Functional Teams, and Security teams to improve performance and data quality using Agile sessions
  • Supporting the design and development of the Enterprise Data Warehouse
  • Professional IS Business Analyst work experience in the Public Sector (Government or Nonprofit).  
  • Familiarity with “Tier 1” ERP solutions.
  • Demonstrated understanding of financial processing in a governmental environment. (Governmental Accounting and Financial Reporting Standards and practices including City, State, Federal requirements). This would include governmental budgeting, grants and project accounting, fund accounting, cost allocation, and work order.
  • Demonstrated understanding of purchasing and inventory management in a large government or highly regulated environment. 
  • Five (5) years experience analyzing, creating, documenting functional business/application solutions with clients and/or end users for large complex financial systems.  This experience must include:
  • Experience with formal software development life cycle methodologies.
  • Working knowledge of business process flows used to support a complex accounting system, and experience in developing and executing application test plans.
  • Expertise in utilizing appropriate tools for analyzing data, documenting processes, developing and testing prototype solutions, including Oracle SQL Query, Visio, Beyond Compare, MS Access, FTP.
  • Experience conducing complex IT procurement involving purchasing and inventory management in a large government or high regulated environment. 
  • Two (2) years experience supervising staff for a large-scale IT system conversion project. 

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the analyst, Vicente Centeno, by telephone at (415) 554-7506, or by email at Vicente.Centeno@sfgov.org


Selection Procedures

Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process.  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. 

Verification:  Applicants will be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Permanent-Exempt (PEX) Appointment. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer. This appointment has a maximum duration of up to three (3) years.


Recruitment Type: PEX 
Issued: 9/5/2019
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PEX-1054-095010
CON/VC (415) 554-7506


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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