0954 Dep Dir IV - Division of Emergency Services

Recruitment #PEX-0954-095768


 Applicants are encouraged to apply immediately as this

recruitment may close at any time, but no earlier than 5:00pm

Friday, August 30, 2019.

Announcement amended on August 29, 2019 to reflect a change in the minimum qualifications. Applicants who previously submitted an application do not need to reapply.


Appointment Type: Permanent Exempt:

This position is excluded by the Charter (Category 6) from the competitive civil service examination process and shall serve at the pleasure of the appointing officer.

San Francisco Department of Emergency Management:

The San Francisco Department of Emergency Management (SFDEM) manages and prepares for everyday and not-so-everyday emergencies. Our dispatchers answer 9-1-1 when you call. Our planners help you prepare for disaster and manage our response and recovery. Our team manages the homeland security priorities for the San Francisco Bay Area. DEM is organized into two divisions: Emergency Communications and Emergency Services. San Francisco is also the fiscal agent for the Bay Area Urban Area Security Initiative.

Job Description:

Under policy direction, the Deputy Director for Emergency Services creates the mission and long-term vision of the San Francisco Department of Emergency Management Division of Emergency Services.  This position oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; and performs related duties as required.  The Deputy Director makes policy decisions of critical impact affecting the safety and resiliency of the City and the public, and assumes ultimate responsibility for all programs and activities of the Division.  This position reports to the DEM Executive Director.    

Major, Important, and Essential Duties:

1.      Oversees the overall operation and quality control of the division, functions and programs, including setting objectives and monitoring the performance of subordinate staff;

2.      Determines the organizational structure, staff assignments, service levels and administrative systems required to accomplish the division’s mission and objectives in an effective and efficient manner that meet the needs of the City;

3.      Supports the Executive Director’s department-wide priorities and initiatives, including production of citywide or regional preparedness trainings, exercises and workshops and associated deliverables;

4.      Ensures compliance with federal and state Homeland Security and other applicable regulations;

5.      Consults with Mayor’s Office staff regarding the activities of the division and proper prioritization of Citywide initiatives related to emergency preparedness;

6.      Coordinates with other City Departments regarding compliance with federal, state and local guidelines and directives, and their overall emergency preparedness responsibilities as agencies serving the City and County of San Francisco;

7.      Coordinates with partner agencies, including representatives from the private sector, not-for-profit groups, community-based organizations and other non-governmental organizations to ensure coordinated citywide emergency preparedness and response;

8.      Represents the Department before commissions, boards and committees, and representatives from federal, state and local agencies and jurisdictions;

9.      Oversees long-term financial planning, including directing the preparation and implementation of the division’s annual budget, monitoring expenditures to ensure adherence to the approved budget, ensuring compliance with grant-funded position requirements, and coordinating with the Bay Area Urban Areas Security Initiative for grant submissions and allocations;

10.   Facilitates citywide working groups, briefings or large coordinating meetings as needed;

11.   Guides the development of standard operating procedures for emergency operations and response;

12.   Promotes and prioritizes City Department and partner agency emergency preparedness and compliance through training, exercise and experience opportunities;

13.   Supports and works directly with the External Affairs division to promote citywide preparedness efforts and legislative initiatives as necessary;

14.   Provides insight and recommendations to the Executive Director as appropriate;

15.   Maintains positive working relationships with local, state and federal partners;

16.   Acts as Department Head when Executive Director is unavailable as necessary;

17.   Performs other related duties as assigned.

Minimum Qualifications

1.      Possession of a Bachelor’s Degree in Emergency Management, Public Policy, Business Administration, Public Administration, City Planning, or a closely related field from an accredited college or university; AND

2.      Six (6) years of emergency management experience in a managerial capacity, all of which must include a responsible supervisory capacity involving the delivery of emergency management, preparedness or response services in local, state or federal capacity; AND

3.      Verifiable completion of Incident Command System courses 100, 200, 300, 400, 700, 706, 800, or equivalent.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in Emergency Management, Public Policy, Business Administration, Public Administration, City Planning or a closely related field.  

Desirable Qualifications:

1.      Verifiable completion of Incident Command System/Emergency Operations Center courses 2200, G-191, E/L/G 2300 or equivalent within the last 5 years.

2.      Certified Emergency Manager from the International Association of Emergency Managers.

3.      Possession of an advanced degree in Emergency Management, Public Policy, Public Administration, City Planning, or equivalent field.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Sandy Chan, by telephone at 415-558-3829, or by email at sandy.chan@sfgov.org.


Selection Procedures

Departmental Selection Procedures: The department may implement screening mechanisms to assess applicants’ qualifications for this position.  Only applicants most closely meeting the needs of the department will be invited to continue in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement through all steps in the selection process. 

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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