0953 Chief Information Officer

Deputy Director III

Recruitment #PEX-0953-103361


Chief Information Officer

0953 – Deputy Director III

Applicants are encouraged to apply as soon as possible as this announcement may close at any time but not before 5:00 p.m. on August 14, 2020.

The Police Department

The San Francisco Police Department’s Technology Division is part of the 14th largest police agency in The United States. As CIO, you will have the opportunity to be an influencer on a national stage, impacting best practices on a local and national landscape. Come join and lead a team of dedicated professional staff as well as police officers who share a common vision and goal of public safety and public service to the San Francisco Community.

This is a very important time for the SFPD’s Technology Division. As the entire Nation makes the transition to National Incident Based Reporting System (NIBRS), this will represent one of several key and exciting projects for the CIO to champion. Others will include:

·         Building disaster and recovery systems to ensure business continuity

·         Developing a technology strategy to lead the police department into the future

·         Enhancing mobile and handheld technologies, CAD System integration

·         Improving efficiencies by leveraging technologies such as bar coding property and evidence


The Position

Under the direction and leadership of the Executive Director, Strategic Management Bureau, the Chief Information Officer will be responsible for setting technological vision and directing the information technology activities for the San Francisco Police Department.  The CIO oversees all applications development, implementation and/or coordination of new technology-related initiatives, maintenance and enhancement to existing applications, help desk support for all SFPD employees, and data support for various analytical efforts and units throughout the Department. 


The CIO is responsible for the development and management of a multi-million-dollar budget and the technology needs for a department of approximately 3,300 employees.


The essential functions of this position include:

·         Strong Leadership: Understands the need to manage resources, time, and people within a major department. Mentors personnel and develops the department’s next leaders.

·         Collaborative Leadership: Leads the department in a collaborative manner, balancing strong leadership with the ability to build trust, communicate, take input from leadership, as well others from within the department and from other departments. Communicates regularly with executive level management regarding department activities and coordinates with other City Departments to address needs of the City. Strong listening and communication skills, and emotional intelligence.

·         Excellent Presentation Skills: Represents the Department before legislative boards, outside organizations, Mayoral Office staff, and the media.

·         Dynamic and Complex Responsibilities:  SFPD information systems represent highly complex applications that are critical to the functioning of policing and criminal justice in San Francisco. Multitasking and handling multiple projects and being able to prioritize them based on the needs of a large, complex, multifaceted department. Developing new programs and establishing organizational policies and objectives.

·         Results-Oriented Visionary: Effectively steers leadership through decisions about long-term information systems and technology planning, prioritizing and setting clear goals and objectives with which the leadership agrees. Assesses and understands the landscape of the department and City in order to run major change initiatives and streamline processes within SFPD IT.

·         Expertise in Information Technology and Data: Effectively identifies and implements evolving data analysis and data sharing techniques and provides technology recommendations to support and advance the mission of the Department. The Technology Division provides technological support throughout the organization and provides business intelligence reports to support the administrative, strategic and predictive analysis of data to the Chief’s office and various units in the organization.

·         Sensitivity to Public Safety:  Handles sensitive IT issues related to public safety and law enforcement with a high consequence of error.  Actions and decisions could impact the health and safety of the San Francisco community and abroad.  

Compensation and Benefits

The annual salary range for the Chief Information Officer is $155,948.00-$199,030.00. Appointments above this range may be considered for a top candidate. Moving and relocation expenses may be available for the selected candidate. The City & County of San Francisco’s (CCSF) benefits package can be found at: Municipal Executives' Association Benefit Summary.


Other outstanding benefits offered with this position include:

·         Medical, Dental and Life Insurance; Long-term Disability Plan;

·         Defined Retirement Plan; Deferred Compensation; and Social Security;

·         Paid Management Training Program; Wellness Program;

·         Vacation/Holiday/Sick Time; and Administrative Leave


Appointment Type

This position is Permanent Exempt. This position is excluded by the Charter (Category 6) from the competitive civil service examination process and shall serve at the pleasure of the appointing officer.

Minimum Qualifications

Experience and Education

Education: Possession of a baccalaureate degree from an accredited college or university preferably with major coursework in Computer Science, Information Systems, Public or Business Administration or a related field; and

Experience: Ten (10) years of verifiable progressively responsible professional Information Technology experience, including six (6) years in a large Information Technology (IT) department/division performing Information Technology Management duties which included significant assignments in the design, programming and installation of information systems and hardware. Experience should include significant duties in all of the following areas: full management of IS projects and the development and implementation of goals, objectives, priorities and policies and procedure; the determination of service levels and resource allocation for Information Technology Division; and leadership and direction in developing new programs. Work in these areas must include: consulting, advising and informing department/agency heads or high level managers on IT related matters; implementing, interpreting and enforcing rules, regulations and policies; presenting organizational issues before bodies of authority; and use of common office computer applications.


Substitution: Additional qualifying work experience may be substituted for the required education on a year for year basis (30 semester/45 quarter units equals on year)


Desirable Qualifications

·         Working knowledge of technical, operational and programming problem solving analysis; computer languages; systems or network design; common operation systems and relational database systems; interactive or macro-based applications; multi-platform environments; job flow within a large scale data processing environment; and project management techniques - Knowledge of system conversion and of the RFQ/RFP process

·         Strong ability to strategically plan and problem solve at the Executive or Senior Management level

·         Strong leadership skills when supervising and mentoring subordinate staff

·         Ability to exercise judgment, decisiveness and creativity

·         Ability to understand functional aspects of organizational components to meet agency goals and requirements

·         Ability to predict and plan future events and make strategic and tactical decisions for the purpose of meeting IT goals

·         Law enforcement experience a plus—understanding of technology used in Police Departments, including understanding needs of frontline users, needs of officers in the field, and Computer Aided Dispatch (CAD)

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
•Select the desired job announcement
•Select “Apply” and read and acknowledge the information
•Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
•Follow instructions on the screen

Need help completing the application?
Computers are available for the public to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco from 8:00 a.m. to 5:00 p.m. Monday through Friday.

We communicate by email
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org. Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Word of advice
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Have questions about the application process?
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Orla Petirs, by telephone at 415-837-7362, or by email at orla.petirs@sfgov.org

Selection Procedures

Applications and resumes will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidate’s qualifications. Meeting the minimum qualifications does not guarantee advancement through all steps of the selection process. Only candidates most closely meeting the needs of the department will be invited to continue in the selection process.

Background Investigation:
Prior to employment with the San Francisco Police Department, a thorough background investigation will be conducted to determine the candidate’s suitability for employment. The investigation may include, but not be limited to: criminal history records, driving records, drug/alcohol screening, and other related employment and personal history records. Reasons for rejection may include use of controlled substances and alcohol, felony conviction, repeated or serious violations of the law, inability to work with co-workers, inability to accept supervision, inability to follow rules and regulations or other relevant factors. Candidates may be required to undergo drug/alcohol screening, and must clear Department of Justice and Federal Bureau of Investigation fingerprinting. Criminal records will be carefully reviewed; candidates who do not report their complete criminal records on their applications will be disqualified. Applicants will be fingerprinted.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Want more information about our employment policies?
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Should you keep copies of application documents?
Yes! Applicants should keep copies of all documents submitted, as these will not be returned.

Do you have the right to work?
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Do you have an ADA request?
If you meet the qualifications for this job there is information about how to make an ADA request at:
http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities   Persons with disabilities who might need accommodations during the application and selection process should contact the SFPD ADA Coordinator Penny Si at (415) 837-7221.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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