0932 Training & Exercise Regional Program Manager

Recruitment #PEX-0932-067276


CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please here.

Applicants are encouraged to apply immediately as this recruitment may close at any time but no sooner than 5 PM on September 28, 2021.

Appointment Type:
This is a Permanent Exempt appointment not to exceed three (3) years. However, appointees would have an opportunity to reapply for an additional term. This position is exempt from Civil Service Commission rules pursuant to the City and County of San Francisco, Charter Section 10.104, and incumbents are considered “at will” and serve at the discretion of the Appointing Officer. This is a full time, 40 hours per week appointment.

Department Overview:
The current position is located at the San Francisco Department of Emergency Management in the Urban Areas Security Initiative (UASI) Division
. The San Francisco Department of Emergency Management (DEM) manages disaster preparation, mitigation, and response; 9-1-1 dispatch, and homeland security grant distribution for the City and County of San Francisco. DEM was created in 2006 by local legislation that reorganized the Emergency Communications Department and the Office of Emergency Services into a single agency. For more information on the Department of Emergency Management, please visit: http://www.sfdem.org/.

Position Description:
Under the direction of the UASI General Manager, the UASI Training and Exercise Regional Program Manager administers and supervises the day-to-day operations of the Bay Area Training and Exercise Program (BATEP) ensuring training & exercise activities are compliant with UASI grant guidelines, in alignment with the Homeland Security Exercise and Evaluation Program (HSEEP), and support current Bay Area goals and priorities as approved by the UASI Approval Authority. The Program Manager leads advisory or working groups, established by the General Manager, which inform BATEP short-term and long-term strategic plans designed to maximize UASI training and exercise investments in coordination with regional capability building priorities. This position directs the allocation of the BATEP resources to achieve timely outcomes and measurable goals within budget. The Regional Program Manager is responsible for identifying opportunities to leverage, support, and coordinate with programs funded by other grants (i.e. Regional Catastrophic Preparedness Grant Program (RCPGP), Securing the Cities (STC), Targeted Violence and Terrorism Prevention Grant Program (TVTP) as well as adjusting plans and programs to meet emerging or new initiatives.

The Training and Exercise Regional Program Manager performs other duties as determined by the General Manager. This includes assisting with regional coordination, monitoring, and oversight management of grant funded projects to ensure regional support. The Regional Program Manager provides leadership and support among the BATEP staff, UASI Management Team, and others as needed to address major departmental priorities.

The essential functions of this position include:  

  • Program Administration. Administer and supervise the day-to-day operations of the BATEP ensuring training and exercise activities are compliant with UASI grant guidelines, in alignment with the HSEEP and support current Bay Area goals and priorities. Supervise staff assignments, including community preparedness liaison and RCPGP goals. Administer processes for training course conduct. Supervise and manage support.
  • Stakeholder Engagement. Administer and provide guidance for management of the Bay Area Training and Exercise Work Group, the Emergency Management Work Group, and any other stakeholder groups identified by the Approval Authority, UASI General Manager, or UASI Management Team. Communicate regularly with local, regional, state, and federal partners. Respond to local and regional stakeholders regarding concerns/issues and provide briefings on UASI programs and projects. Participate in meetings and follow-up to ensure adequate participation with regional.
  • Program Monitoring. Establish training and exercise program performance goals and objectives. Track implementation of the Integrated Preparedness Plan, Program Manual, and other relevant operational guidance.
  • Team Leadership. Assist the General Manager to manage regional project managers of the BAUSI Management Team to support the General Manager and the BAUASI region’s initiatives and projects. As directed by the General Manager, supervise other project management initiatives. Work with the regional project managers to monitor project milestones with sub-recipients and vendors to ensure project and program compliance. Provide staff support for meetings and necessary follow-up.
  • Regional Exercises. Administer BATEP exercise opportunities that build upon After Action Report outcomes from the regional Golden Eagle exercise and Bay Are real world incidents. Direct the Annual Golden Eagle multi-discipline regional coordination exercise including management and facilitation of the regional exercise planning teams and management of support contracts. Organize, coordinate, and direct the annual Public Safety Preparedness Summit. Supervise and provide guidance for multi-discipline first responder (law / fire) exercise opportunities.
  • Strategic Planning. Develop short-term and long-term strategic plans and goals. Develop and implement policies, goals and objectives, and ensure the enforcement of all applicable laws, ordinances, and regulations. Identify opportunities to leverage, support, and coordinate with programs funded by other grants (i.e. RCPGP, STC, TVTP). Solicit and analyze customer feedback regarding BATEP operations/offerings.
  • Budget Management. Administer the annual BATEP budget. Participate in the development and submission of the annual budget.
  • Reporting. On an as needed basis, prepare and present reports to elected officials regarding activities, issues, and needs of the organization. On an as needed basis, represent the organization before or provide information to commissions, boards, committees and representatives from international, federal, state and local organizations and agencies.
  • Perform other related duties as assigned.



Minimum Qualifications

Possession of a Baccalaureate Degree from an accredited college or university.

Six (6) years of experience managing a regional, multi-discipline, and multi-sector emergency management or disaster-related exercise which must include the facilitation of 50+ participating agencies. This experience must include three (3) years supervising professionals and overseeing the work of contractors.

Education Substitution:
Possession of Additional qualifying work experience managing a regional, multi-discipline, and multi-sector emergency management or disaster-related exercise which must include the facilitation of 50+ participating agencies may be substituted for the required education on a year-for-year basis for up to two (2) years. (One year of work experience is equal to 30 semester or 45 quarter units).

Experience Substitution:
Possession of a Master Degree from an accredited college or university may substitute for one year of experience (but may not substitute for the required supervisory experience).

Note: One year of experience is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Applicants must meet the minimum qualification requirement by the filing deadline unless otherwise noted.

Desirable Qualifications:

  • Ten (10) years of experience facilitating multi-discipline, multi-jurisdiction, multi-sector planning teams or work groups to achieve a collective outcome such as a coordinated exercise or regional plan (i.e. Hazard Mitigation Plan or THIRA).
  • Experience completing a comprehensive evaluation integrated with regional strategic capability analyses such as a Threats and Hazards Identification and Risk Assessment / Stakeholder Preparedness Review.
  • Experience developing, implementing, and evaluating policies and procedures to improve the processes of delivering public services effectively and efficiently in a large public jurisdiction.
  • Experience establishing an organizational structure, monitoring staff assignments, and implementing administrative processes to accomplish agency/program mission and objectives in an effective and efficient manner.
  • Experience reviewing, recommending, and evaluating strategies for the financial and administrative management of grant funded programs.
  • Experience complying or ensuring compliance with City and county of San Francisco procurement, contracting, and grant regulations.
  • Experience communicating with local, regional, state and federal leadership regarding organizational activities and issues.
  • Experience managing multiple, high-value contracts simultaneously, including development of RFP/RFQs, coordination of vendor selection process, scope negotiation, ongoing review of work products for quality, contractor management to ensure timely completion, coordination with stakeholders to assure deliverables meet the regional need, and invoice / progress report reviews.
  • Proven reliability, professionalism, organizational and communication skills for written project progress tracking, oral presentations, meeting facilitation, team coordination, etc.
  • Ability to facilitate diverse group conversation through inclusive dialogue while moving toward a solution within the bounds of available resources.



How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

-Select the desired job announcement
-Select “Apply” and read and acknowledge the information
-Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
-Follow instructions on the screen

In line with the Official Public Health Order to slow the spread of COVID-19, "shelter in place" has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, the Department of Human Resources' (DHR's) office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco) is currently closed to the general public. If you have any questions, feel free to email the Human Resources Analyst listed on this announcement.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from the City and County of San Francisco (CCSF) is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Patty Wong, by telephone at 415-558-3821, or by email at patty.wong@sfgov.org.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Selection Procedures

Minimum Qualification Supplemental Questionnaire:

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Applications will be reviewed for relevant qualifying education and experience. Only those applicants who most closely meet the needs of the department will invited to participate in the interview process. Applicants meeting the minimum qualifications are not guaranteed an invitation to interview. Qualified applicants who are selected for an interview will be notified of the exact date, time, and place of the interview.


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Reasonable Accommodation Request

Copies of Application Documents:
Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date. Information regarding copies of applicant documents can be found at

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. Information regarding Right to Work can be found at

Additional Information:
General Information concerning City and County of San Francisco Employment Policies and Procedures may be found online at http://www.sfdhr.org/index.aspx?page=20 or hard copy at One South Van Ness Avenue, 4th Floor.

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at:

Issued: 09/14/2021
Carol Isen
Human Resources Director
Department of Human Resources
Recruitment ID #: PEX-0932-067276


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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