0923 Housing Subsidy Team Manager

Housing Subsidy Team Manager

Recruitment #PEX-0923-904103

Introduction

We Value Equal Employment Opportunity!

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Who We Are
Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing (HSH) strives to make homelessness in San Francisco rare, brief, and one time. The Department provides assistance and support to homeless and at‐risk youth, adults and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information about the department, please visit our website.

What We Do
San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing seeks to be a national leader in the movement to end homelessness by developing a coordinated, client-focused system of services, piloting innovative models, and implementing proven solutions with measurable results. Major programs include: street outreach and service connection through the Homeless Outreach Team; a robust shelter system for single adults and families including shelters for members of the LGBT community and survivors of domestic violence; Navigation Centers that provide temporary shelter individuals and couples using a low-threshold model; rapid rehousing rental subsidies for families, adults, seniors and transitional aged youth; the Homeward Bound program which has helped 10,000 individuals return to stable housing in their city of origin; and robust supportive housing programs of nearly 7,500 units which provide permanent housing and services to formerly homeless individuals and families.

Appointment Type
In response to the COVID 19 pandemic, the Department of Human Resources has temporarily suspended the testing required to complete a permanent civil service recruitment for this position.  As such, HSH is filling the position as Permanent Exempt. 

Under the status of permanent exempt, this position is excluded by the San Francisco Charter from the competitive civil service examination process.  

The employee is at will and serves at the discretion of the Department Head.

The Permanent Exempt position is limited to no more than three years in duration. 

This position will be subject to the Permanent Civil Service examination process at any point within the next three years.  Successful participation in this process will be necessary to continue employment in this position.  

What You’ll Be Doing
Under direction, the Housing Subsidy Team Manager leads the Department's rapid rehousing for all adults, youth, and families with children, flex housing subsidies, Housing Ladder and HUD Continuum of Care housing subsidy programs.  The Housing Subsidy Team Manager supervises, trains, and evaluates HSH's program staff to support a positive team environment.  This position is a part of HSH's Leadership Team and works closely with its directors and managers to implement HSH's strategic goals.

The positions include the following responsibilities:

  • Coordinates the Department of Homelessness and Supportive Housing’s (HSH) implementation of population-specific housing, federal subsidy administration, and supportive services activities.
  • Plans, organizes and manages day-to-day operations of HSH's Federal Housing Assistance program portfolio, including supervising multiple Program Analysts and their staff.
  • Works with United States Department of Housing and Urban Development (HUD) on Continuum of Care (CoC) program policies and administration.
  • Works with state and local funders on the development and implementation of flexible and scattered site housing subsidy programs.
  • Works collaboratively with other divisions and City departments, including the San Francisco Housing Authority and the Mayor’s Office of Housing and Community Development on complex systems and program development.
  • Integrates evidence-based practices into program and service delivery.
  • Provides oversight of ongoing program administration activities; including procurement, reports, budgets, work plans, monitoring, staff recruitment, communications, and administrative responsibilities to support the initiatives.
  • Coordinates with funders to meet requirements, including preparation of quarterly and annual reports and attendance of mandatory meetings.
  • Provides direct oversight of population-specific housing assistance, subsidy administration, and services staffing and contracts within HSH.
  • Supports collaboration and information sharing within HSH divisions and City departments, as well as external agencies and/or community groups.
  • Develops and monitors Memoranda of Understanding (MOU) and contracts.
  • Monitors training quality and technical assistance needs.
  • Evaluates housing assistance policies and procedures, identifies and analyzes problems and issues and may implement and document new procedures within HSH.
  • Monitors compliance with funding requirements and oversees contractor monitoring.
  • Prepares team for audits, ensures all documents are in place.
  • Aids in implementing HSH's five-year strategic framework.

Minimum Qualifications

Education
Possession of a baccalaureate degree from an accredited college or university; AND

Experience
Five (5) years of professional experience in homelessness and/or supportive housing. 

Substitution
Education Substitution: Additional qualifying experience may substitute for the degree requirement on a year-to-year basis for up to two (2) years. One year (2000 hours) of qualifying experience will be considered equivalent to 30 semester units/45 quarter units.  

Experience Substitution: Possession of a Master’s degree (or advanced graduate degree) in social work, psychology, public health, business administration, public administration, non-profit management, or a closely related field may substitute for one year of experience.


Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

  • Two (2) years of supervisory experience.
  • Experience with homeless families, single adults, seniors, and transitional aged youth, or other marginalized populations.
  • Knowledge of different housing models, particularly rapid rehousing.
  • Academic degree specializing in social work, psychology, public health, business administration, public administration, non-profit management, or a closely related field.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103, or the Airport Commission Human Resources office at 710 N. McDonnell Road, 3rd Floor, San Francisco, CA 94128.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Sadia Afandi, by telephone at (628) 652-7802, or by email at sadia.afandi@sfgov.org.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Selection Plan

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable accommodation here.

Terms of Announcement
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

Copies of Application Documents
Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

General Information Concerning City and County of San Francisco Employment Policies and Procedures
Important employment information for the City and County of San Francisco can be obtained online here or hard copy at 1 South Van Ness Avenue, 4th Floor.

Issued: 6/8/20
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID #: 904103 
HOM/SA/628-652-7802

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.



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