0922 Manager I - Sewer Condition Assessment Manager

Recruitment #PEX-0922-106485


UPDATE: Announcement will close on August 28, 2020 at 5:00 pm.  

Applicants are encouraged to file immediately as this recruitment may close at any time, but no earlier than August 20, 2020.

Who are we?

San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees workng in seven counties with a combined annual operating budget of over $900 million.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. As you explore career opportunities with us, download our career guide and learn about what you can expect during the hiring process.


About this position:

Under the general direction of the Sewer Operations Manager for the SFPUC the Sewer Condition Assessment Manager is responsible for all sewer asset condition assessment activities including cleaning, condition assessment, preventive and corrective maintenance and the associated tracking and reporting on all activities. In addition, this position is responsible for setting, implementing and evaluating programmatic goals related to the main sewer asset management program; leading and coaching the team to drive continuous improvement in performance; and overseeing all aspects of the Sewer Condition Assessment budget. This position manages a unit with approximately 40 professionals. The ideal candidate will have a demonstrated track record and ability to exercise the following competencies which are the most critical to the Condition Assessment Manager role. 

Position Location: Sewer Operations: San Francisco, CA

Position Working Schedule: 7:00am – 3:30pm

The duties and responsibilities include but are not limited to the following:


  • Manages the sewer condition assessment program, sewer service complaints from the public, sewer cleaning activities, or other asset management related projects
  • Supervises, trains and evaluates the activities of Sewer Operations staff in meeting the plans; coordinates the work of consultants and contractors working for Sewer Operations.
  • Utilizes Maximo to allocate and track resources to achieve established performance goals and outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major Wastewater Enterprise priorities.
  •  Works with other WWE Collection System Division managers and staff to evaluate and implement goals, responsibilities, policies and procedures of the division
  • Participates in the development and implementation of ISO 14001, Environmental Management System (EMS) for the Collection System Division which emphasizes commitment to environmental stewardship
  • Coordinates budget preparation, monitors expenditures and financial reporting for sewer condition assessment program; prepares reports, memoranda, and correspondence; and maintains statistical records. Implements and closely monitors budget expenditure.
  • Utilizes leadership and management training methodologies to coach subordinates to improve performance and develop operational policies and processes to improve efficiency of Sewer Operations.
  • Implements Safety and Training Programs which emphasize safe operating procedures and provide effective employee competency-based training which includes providing comprehensive continuing education to maintain or renew certifications for all staff.
  • Implements Collection System Emergency Response Procedures.
  • Implements Quality Service program to provide timely professional response to service requests by the public or other agencies.

The Ideal Candidate:

The ideal candidate will have a demonstrated track record and ability to exercise the following competencies:

  • Crisis and Incident Management – Confidently responds to large, complex incidents or events by applying all Incident Command Systems (ICS) trainings and best practices, effectively deploying and allocating necessary resources. Leads After Action Conferences and compiles After Action Reports and corresponding improvement plans post-incident
  • Maintenance Program Development - Develops and implements standard procedures for sewer asset preventative and corrective maintenance program development in line with research and best practices. Provides training and resources on best practices and new tools in reliability-centered maintenance to ensure staff are creating high-quality maintenance programs.
  • Maintenance Program Implementation - Consistently applies comprehensive knowledge and understanding of the interdependent functions of utility systems to coordinate complex maintenance plans and capital projects. Identifies areas where specialized training and equipment are necessary for sewer operations staff to optimally perform maintenance activities in a safe and sustainable manner and presents a business case for obtaining these resources.
  • Wastewater Field Operations - Reviews and performs quality assurance/quality control (QA/QC) activities on workorder data recorded in Maximo, operational reports about field activities, compliance reports, standard operating procedures, and policy documents. Reviews and performs quality assurance/quality control (QA/QC) activities on data recorded in Maximo, operational reports about field activities, compliance reports, standard operating procedures, and policy documents.
  • Safety Excellence - Promotes the cultural importance of safety by recognizing those who demonstrate the admirable levels of proactive safety behaviors. Holds staff accountable for circumventing all safety statutes and or policies, without creating a “culture of blame” and with the goal of employee development and performance improvement. Identifies key, meaningful metrics and benchmarks to inform decisions and policies concerning safety.
  • Communication - Communicates strategy and initiatives to business unit leaders and staff. Creates opportunities for open communication across and within areas of responsibility. Engages in conversations with stakeholders using open, honest, and appropriate communication modes and methods to achieve desired outcomes. Accountability - Directs the development of systems for ensuring accountability and compliance and monitors compliance through audits, investigations, and performance management activities. Defines and holds staff accountable for measurable, high quality, timely, and cost-effective results, as well as compliance with all rules, policies, and procedures.
  • Decision Making & Problem Solving - Establishes guidelines and procedures that facilitate on-going communication and clarify complex issues. Communicates with team to ensure all members clearly understand the problem to be solved.

Equal Employment Opportunity:  

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Minimum Qualifications


Possession of a baccalaureate degree from an accredited college or university



5 years of verifiable experience within a sewer repair and construction capacity


Education Substitution:

Additional qualifying experience may fully substitute the degree requirement on a year-for-year basis. (One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.)



Possession of a valid California driver’s license


Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • 2 years of supervisory experience over staff in the collection systems
  • Possession of Pipeline Assessment Certification Program (PACP) Certification
  • Possession of CWEA Grade II certificate in Collection Systems
  • 5 years of experience with Maximo software
  • 3 years of experience with WinCan software

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in the “Education” and “Training and Employment Record” sections of the City and County of San Francisco online application by the filing deadline. A resume does NOT substitute for this section of the City application and will not be considered in determining whether you meet the minimum qualifications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Kenson Wong, by telephone at (415) 554-1605, or by email at kkwong@sfwater.org.


Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures

Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Issued:  August 6, 2020

Micki  Callahan

Human Resources Director

Department of Human Resources

Recruitment ID Number: 106485



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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