8434 Supervising Adult Probation Officer

Recruitment #PBT-8434-095024



CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

This is a Position-Based Test conducted in accordance with Civil Service Rule 111A. The eligible list resulting from this examination will be utilized for current and future positions in the Adult Probation Department.

POSITION DESCRIPTION: Under direction, the Supervising Adult Probation Officer assigns and directs the activities of Deputy Probation Officers engaged in interviewing, advising, counseling and supervising adult offenders; and performs related duties as required. The essential functions of this classification include: evaluating work plans of probation officers; assigning, monitoring and evaluating performance of probation officers; reviewing court reports prepared by officers for accuracy and completeness; monitoring the quality of staff court reports and client risk and need assessments; compiling and reporting monthly workload statistics; training new probation officers; training staff on changes in laws, and departmental policies and procedures; conferring with attorneys, judges and representatives of other agencies; and preparing technical reports, operational records and court reports. Positions in this classification may also be assigned to coordinate or chair interagency meetings and task force committees; may act as Division Director in his/her absence. The performance of essential functions requires the ability to operate a personal computer, and use word processing and spreadsheet programs; and performs other related duties as required. 

Working Conditions:  Employees may be required to work nights, weekends and/or holidays, and/or to work at a community-based location including an office in the Bayview, Community Assessment Service Center and departmentally assigned locations. A shift differential for work performed on designated evening and night shifts will be available in accordance with the current related Memorandum of Understanding agreement. 

Positions at Adult Probation may be required to carry a firearm and successfully complete all pertinent and mandatory training.

Ethical conduct is expected at all times. Off duty conduct may impact employment status. Employees must also conform to all other requirements necessary to hold and maintain peace officer status pursuant to the California Government Code.

The eligible lists resulting from this selection process will be used to fill vacancies at both the Adult Probation Department and the Juvenile Probation Department.

Minimum Qualifications

1. Possession of a baccalaureate degree from an accredited college or university (major course work in the social sciences or related fields preferred); AND

2. Four (4) years (8000 hours) of verifiable experience as a probation officer working with offenders in a criminal justice system. At least two (2) years (4000 hours) of the required four (4) years (8000 hours) must include experience working with adult offenders. AND

Substitution: Two (2) years of experience as a parole officer working with offenders in a criminal justice system may substitute for two (2) years of the required probation officer experience.

Desirable Qualifications:

The stated desirable qualifications may be considered at the end of the selection procedures when candidates are referred for hiring. 

1. Knowledge of: the organization, operations and procedures of courts and the probation department; provisions of the Penal Code and other statutes that relate to the duties of the Deputy Probation Officer and the legal rights and obligations of the adult offender; the social, economic and psychological factors contributing to criminal and other anti-social behavior; and case management techniques consistent with Evidence Based Probation Supervision Practices, including time management and methods of organizing assignments.

 2. Ability to establish and maintain effective working relationships with staff and representatives of public and private agencies engaged in the apprehension, conviction and rehabilitation of adult offenders; compose clear and concise reports, letters and memoranda; and effectively communicate with probationers, staff and others engaged in probation-related activities.  


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement: PBT-8434-095024
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Joron Coleman by telephone at (628) 652-2317 or by email at joron.coleman@sfgov.org


Selection Procedures

Minimum Qualification Supplemental Questionnaire (Qualifying):

Applicants will be prompted to complete a supplemental questionnaire as part of the online employment application. It is essential that applicants provide complete information in identifying their education, experience, training and licensure, consistent with the information provided on their application. The supplemental questionnaire will be used to evaluate whether applicants meet the minimum qualifications for this position. Applicants must also complete the official application. The information in the supplemental questionnaire will not be scored and is collected for informational purposes.

Supervisory Test Battery: (Weight: 60%)

Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory

Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=325

A passing score must be achieved on the Supervisory Test Battery in order to continue in the selection process.

This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Supervisory Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery, your score will be automatically applied to that announcement, However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Oral Examination: (Weight: 40%)

Candidates who pass the written multiple-choice examination will be invited to participate in an oral performance examination. Candidates will be tested to determine their relative knowledge, skills, and abilities in job- related areas including, but not limited to: the ability to collect information and make sound decisions; the ability to analyze and prioritize situations; oral communication skills; and interpersonal skills.

Certification Rule:

The certification rule for the eligible list resulting from this examination will be Rule of List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report:

Two confidential eligible lists of applicant names will be created from this recruitment, one for 8534 Supervising Adult Probation Officer (SFERS) and one for 8434 Supervising Adult Probation Officer (PERS). Candidates that successfully achieve passing scores on all of the selection procedures listed above will be placed on both eligible lists. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved.

The duration of the eligible list resulting from this examination process will be 12 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf? documentID=21246.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


 Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

General Information concerning City and County of San Francisco Employment Policies and Procedures:

Important Employment Information for the City and County of San Francisco can be obtained at http:/ sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http:/ sfdhr.org/information-about-hiring-process#applicantswithdisabilities

     Information regarding requests for Veterans Preference can be found at:

http:/ sfdhr.org/information-about-hiring-process#veteranspreference

Seniority Credit in Promotional Exams:

Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

Exam Type: CPE

Issued: July 26, 2021 

Carol Isen 

Human Resources Director

Department of Human Resources 

Recruitment ID Number: PBT-8434-095024

ADP/JC/ (628) 652-2317


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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