8210 Head Park Ranger

Recruitment #PBT-8210-902755


Announcement amended June 22, 2018 to reflect updated position information and new final filing date.
Announcement amended July 10, 2018 to reflect updated certification rule.
Filing date extended in order to accept a sufficient number of qualified applications.
Receipt of applications will close at 5:00pm on 8/3/18.




The San Francisco Recreation and Park Department’s mission is to provide enriching recreational activities, maintain appealing parks and preserve the environment for the well-being of San Francisco's diverse community.




The San Francisco Recreation and Park Department manages and maintains more than 220 parks, playgrounds, and open spaces in the city, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100-acre system includes 24 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts and Lake Merced.



More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.




As a Head Park Ranger, you will be responsible for providing public safety, park information and protecting Recreation and Park Department properties. In this supervisory role, you will assign duties to Park Rangers, patrol areas on foot, by bicycle, truck, and patrol car in an effort to prevent damage, destruction or theft to parks, recreation grounds and facilities.



You may perform the following supervisory functions -


  • Supervise Park Rangers
  • Insure employee fitness for duty
  • Provide information regarding critical security issues
  • Maintain regular and frequent radio communications
  • Assign equipment such as mobile units (vehicles) and hand-held radios
  • Prepare time reports for subordinates
  • Write incident, discipline, worker's compensation, employee performance and other reports
  • Maintain communication
  • Assess employee’s work and performance


You may also perform park patrol responsibilities, such as-


  • Patrol facilities on foot or in mobile units to observe, report and correct, if possible, unusual occurrences, serious accidents, vandalism or hazardous conditions
  • Secure restrooms with temporary repairs to broken doors and windows by using materials from the corporation yard, and securing water main by closing the appropriate gate valve;
  • Respond to notifications of alarms
  • Inspect buildings to ensure they are properly secured
  • Check equipment to see that fire hazards are not present
  • Check areas for vandalism
  • Check and secure/lock restrooms and other properties at night and unlocking for daytime use
  • Report any problems that need corrections through an electronic work order system
  • Maintain the security of buildings/facilities
  • Remove road obstructions, lift and place barricades (20 or more) at road closures, as required
  • Prevent improper or prohibited use of recreational facilities and equipment by park users
  • Assist the public as an informational officer
  • Provide directions around the park and for park events
  • Act as a public officer
  • Apprehend or cite persons engaged in acts of vandalism, theft and/or other criminal activity in accordance with applicable codes, laws and regulations; turn subjects over to police department and report all actions, when necessary
  • Work closely with the Police Department when necessary
  • Write reports when arrests are made as a result of criminal actions
  • Make sure existing dog, bird and wildlife policies are followed
  • Deal with wildlife issues such as rescue, protection and preservation of park wildlife with appropriate agencies
  • Write citations for park violations
  • Confirm valid use permits
  • Impose field closures when weather or other conditions are not suitable for public use
  • Perform other duties as assigned



  • Has strong supervisory skills
  • Thinks critically to make decisions under pressure
  • Hits the ground running and keeps pace with the team
  • Is able to multitask
  • Uses analytical thinking
  • Keeps calm in stressful situations
  • Is a terrific communicator



  • Getting to work outdoors
  • Having a direct effect on people's lives
  • Being challenged daily
  • Working with an excellent team
  • Opportunity to learn about San Francisco and its extensive history
  • Developing your knowledge, skills and abilities
  • You will work in a department with integrity, which trusts, engages and values its employees

Minimum Qualifications

1. Three (3) years (equivalent to 6,000 hours) of verifiable work experience as a police officer, member of a military police unit, park ranger, security officer/guard or a similar position which actively protects life and property or issues citations and performs code enforcement (i.e., park, vehicle and/or penal code);
Possession of a current California Penal Code Section 832 Powers of Arrest Certification;
3. Possession of a valid driver license.

Successful completion of Basic P.O.S.T. Academy may substitute for one (1) year of the required experience and California Penal Code Section 832 Powers of Arrest Certification.

Possession of thirty (30) semester units or forty-five (45) quarter units from an accredited college or university may substitute for one (1) year of the required experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Amber Lytle by telephone at 415.557.4880, or by email at Amber.Lytle@sfgov.org.

Applicants are required to submit verification of qualifying experience, certifications, licensure and/or applicable education prior to the filing deadline. Candidates must submit verification documentation demonstrating how they meet the minimum qualifications for class 8210 Head Park Ranger. Verification documentation must be attached to the application at the time of filing. Please refer to the following links for information regarding verification documentation:

Verification Guidelines: http://www.sfdhr.org/index.aspx?page=20#verification
Education Verification: http://www.sfdhr.org/modules/showdocument.aspx?documentid=18441

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Plan

Supplemental Questionnaire: Applicants are required to complete a Supplemental Questionnaire as part of the application process. The purpose of the Supplemental Questionnaire is to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application.

Park Ranger Core Exam (Weight: 65%): Candidates that meet the minimum qualifications will be invited to participate in a multiple choice exam designed to measure knowledge, skills and/or abilities in job-related areas which may include but not limited to: knowledge of park areas, facilities and locations operated by the recreation and park department; knowledge of departmental regulations governing use of park and recreation facilities; knowledge of operating electronic equipment; ability to act quickly in emergencies; ability to remain calm and think clearly in difficult, stressful, frustrating, and/or confrontational situations; ability to follow patrol procedures and observe any suspicious activity and violation of park misuse; ability to interact effectively with individuals, groups and members of the general public; ability to maintain a positive attitude; skill in communicating effectively, both orally and in writing; ability to prepare written communications in an understandable, clear and concise manner using correct grammar, punctuation, vocabulary and spelling; ability to prepare simple operational reports; ability to condense desired messages into grammatically correct and succinct written passages; and the ability to carry out written and oral instructions.

Basic Supervisory Exam (Weight: 35%): Candidates will be administered a written multiple-choice examination that is designed to measure basic knowledge of various supervisory practices and procedures (e.g. directing, counseling, guiding, evaluating, motivating, disciplining, developing and training subordinates, delegation, etc.) as well as customer service and reading comprehension.

The multiple-choice examinations will be administered either on a computer or in a paper format. The type of format will depend on the size of the qualified applicant pool. Qualified candidates will be notified of the type of exam format in their exam appointment notifications.

These are standardized multiple-choice examinations. In accordance with Civil Service Rule 111.11.4, inspection privileges do not apply to the questions and answers in these examinations.

The score you achieve on these examinations shall be valid and 'banked' for three years, starting from the date of the examination(s). This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which these particular tests are used. Note, the Park Ranger Core Exam is also used for class 8208 Park Ranger and the Basic Supervisory Exam is used for other supervisory classes. This means that your test score(s) may be applied to other classifications if you choose to apply to future recruitments that utilize these exams. If the test for a future announcement is held within one year of the date of these examinations, your score(s) will be automatically applied to that announcement, if you apply and are deemed qualified to advance to the examination process. However, after one year, you have the option to either (a) apply your test score(s) to the other announcement or (b) re-take the test(s). Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which these tests are used. Please note that, should you re-test, your re-test score(s) would become your official score(s) since it is the most recent.

A passing score must be achieved in order to be placed/ranked on the Eligible List. The hiring department may administer additional position-specific selection procedures to make final hiring decisions.

Candidate scores on the exam may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Date(s) of Examinations: Those applicants meeting the Minimum Qualifications will be notified of the exact date(s), time(s) and location to report to the examinations.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

The certification rule for the eligible list resulting from this examination will be Rule of The List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 

Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Exam Type:  CPE
Issued: June 11, 2018; Amended June 22, 2018; Amended July 10, 2018
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 902755


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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