7368 Senior Communications Systems Technician
|Department||Department of Technology|
|Date Opened||1/3/2020 08:00:00 AM|
|Filing Deadline||1/17/2020 5:00:00 PM|
|Salary||$59.71 - $72.59/hour; $10,350.00 - $12,582.00/month; $124,202.00 - $150,982.00/year|
|Job Type||Permanent PBT|
The Department of Technology is the centralized technology services provider within San Francisco City & County government, delivering technology infrastructure and services to approximately 33,000 employees and 800,000 residents. The department has an annual operating budget of over $130M and contains over 260 employees. Core service areas include: Infrastructure and Operations, Technology Security, Service Delivery & Management, Enterprise Applications, Project Management Office, Public Safety Systems & Writing, Technology Administration, Policy & Governance and IT Public Communications.
POSITION DESCRIPTION: Under direction, performs a wide variety of skilled technical maintenance, testing, installation and repair work on complex wireless and networked communications equipment to support a wide variety of emergency communications systems; supervises the activities of subordinate personnel engaged in such work; maintains records and documentation of wireless network; makes contact with representatives of other city departments and outside agencies in connection with radio and communications equipment maintenance.The essential functions of this job include:
- Receives work orders and assigns and schedules work of crew engaged in the maintenance and repair of communication systems ad equipment, including transmission facilities;
- Requisitions, issues and maintains records of materials, tools and supplies received and used in communication system maintenance and repair operations; reviews subordinates' time records, records all materials used and work performed;
- Maintains and implements departmental processes, policies and procedures;
- Evaluates performance of subordinates;
- Inspects maintenance and repair work in the field to assure compliance with instructions and departmental methods and procedures;
- Consults with representatives of other city departments regarding maintenance issues of communication systems; responds to public complaints of radio interference to electronic consumer products;
- Investigates complaints of inoperative communication systems and facilitates necessary repairs;
- Analyzes equipment for malfunctions and corrects complex maintenance problems, when necessary, notifies appropriate authorities to make necessary repairs;
- Ensures that Federal Communications Commission rules and regulations and adhered to in the installation, maintenance ad repair of radio and communication equipment;
- Writes specifications for communications equipment such as model and make of mobile and portable radios, controls stations, headsets, and related equipment;
- Enforces codes for safe practices and provides training and development for subordinates;
- Performs related duties and responsibilities as assigned
NATURE OF WORK: Requires physical effort to safely lift 40 pounds of equipment in addition to dexterity in use of the fingers in the installation and maintenance of radio and communication equipment, and working at jobs with continual standing, kneeling, and bending. This may also include working in confined spaces and in bucket trucks with high heights. May require working different shifts or any combination of shifts during 24/7 hour work week.
Six (6) years of journey level electronics technician experience, which must have included installation, repair, and maintenance of a broad range of electronic communications systems and equipment
Coursework in electronic communications technology from an accredited college or university may substitute for up to a total two years of the experience requirement, prorated as follows: one year =30 semester/45 quarter units.
License: Possession of a valid driver license
- Possession of a Federal Communications Commission [FCC] General Class Radio-Telephone Operator's License OR
- APCO Certificate of Competency (Associated Public Safety Communications Officers) OR
- NABER Certificate (National Association of Business and Educational Radio)
1] One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40 hours work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
2] Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
3] Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
4] Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for these recruitments. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing may not be used for scoring or considered to determine whether you meet the minimum qualifications.
5] Medical Examination:
- Prior to appointment, eligible candidates must successfully pass a medical examination to determine ability to perform the essential function of this job.
- Medical Testing: Prior to appointment, eligible candidates must successfully pass the TB testing process.
- Security Clearances and background investigations: Positions in this classifications may require that successful candidates who become eligible for appointment may be required to go through a background investigations to determine the candidate's suitability for employment in this classification. Factors considered in the investigation may include employment history, use of illegal/controlled substances. Reasons for rejection based on this investigation may include, but not limited to: applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/ or other relevant factors, Failure to obtain and maintain security clearance may be basis for termination.
5] Positions at Airport require FCC license.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
• Select the desired job announcement
• Select “Apply” and read and acknowledge the information
• Select either “I am a New User” if you have not previously registered, or
•“I have Registered Previously” Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.
Resumes are NOT verification documents.
Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
You can also watch this video for further assistance with our online application system: click here
All work experience, education, training and other information substantiating how you meet the minimum qualifications MUST be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Aarti Lata, at (628) 652-5205 or via email to: Aarti.Lata@sfgov.org
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at click here
Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer's authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.
Minimum Qualification Supplemental Questionnaire (Weight: Qualifying)
Applicants will be prompted to complete a supplemental questionnaire as part of the online employment application. It is essential that applicants provide complete information in identifying their education, experience, training and/or licensure, consistent with the information provided on their application. The supplemental questionnaire will be used to evaluate whether applicants meet the minimum qualifications for this position. Applicants must also complete the official application. The information in the supplemental questionnaire will not be scored and is collected for informational purposes..
Written Examination: (Weight: 100%)
Applicants who meet the minimum qualifications will be invited to participate in an written examination to determine their relative knowledge, skills, and abilities in job-related areas for the 7368 classification which may include, but are not limited to: Ability to deal tactfully and effectively with representatives of other city departments and other personnel; Communicate clearly, effectively and tactfully with subordinates, members of the staff and other city departments, and the general public orally, including assigning work and enforcing regulations to staff, coordinating with other units, and responding to concerns of the public; Communicate clearly to write installation specifications, reports to management, and training presentations; Plan, assign, coordinate and inspect the activities of subordinate personnel, including training of subordinates as necessary; Identify problems and to gather, interpret and analyze information from appropriate sources to formulate and execute effective solutions; this includes the ability to perform basic arithmetic functions to measure and complete work assignments and estimate cost of repairs and maintenance; Knowledge of electronic communication systems and its maintenance, repair methods and procedures and their application to practical field problems and equipment related to such repairs; such equipment includes transmitter dispatch consoles, antenna systems, mobile radios and related equipment; Applicable safety practices and procedures relevant to communication system work, including radio transmission facilities.
Date of Written Examination: Only those applicants who meet the minimum qualifications will be notified of the exact date, time and place to report to the written examination.
Certification: The certification rule for the eligible list resulting from this examination will be Rule of Three Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of 6 months and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see click here.
1] Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.
2] Candidates must achieve a passing score on the written examination in order to be ranked on the eligible list.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Reasonable Accommodations Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: click here
Veterans Preference: Information regarding requests for Veterans Preference can be found at: click here
Seniority Credit in Promotional Exams: Information regarding seniority credit can be found at: click here
General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at click here or hard copy at 1 South Van Ness Avenue, 4th Floor.
Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned
Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Exam Type: CPE
Issued: January 3rd 2020
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID: PBT-7368-100925
DT AL  652-5205
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.