3374 Volunteer/Outreach Coord

Recruitment #PBT-3374-085177

Introduction

Appointment Type
This is a Position-Based Test conducted in accordance with Civil Service Commission Rule 111A.

About Us
The San Francisco Recreation and Park Department manages and maintains more than 220 parks, playgrounds and open spaces in the city, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100-acre system includes 24 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department's responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts and Lake Merced.

More than 2,000 talented individuals comprise our team, from gardeners, foresters and recreation leaders to park patrol officers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

This position operates within RPD's Policy and Public Affairs Division (PPA), which comprises internal and external communications, government and community affairs, and volunteer services. It is PPA's purpose to proficiently advocate policy initiatives and programming which implement RPD's Strategic Plan: http://rpd-vm-web01/sfrecpark/wp-content/uploads/RPD-Strategic-Plan.pdf.

Position Description
Reporting to Deputy Director of Policy and Public Affairs Connie Chan, and ultimately to Director of Policy and Public Affairs Sarah Madland, this 3374 Community / Outreach Volunteer position operates within PPA's Communications and Government Affairs Unit, which analyzes park operations issues, recreation programming, capital improvements, policy initiatives and management procedures; develops communications, as well as legislative and public outreach strategies; facilitates communication and information sharing between RPD and its stakeholders; examines and tracks legislative initiatives and processes; develops policies and protocols guiding RPD's overall operations; researches and compares best practices among parks nationwide; inspires leaders and park constituents to support and contribute to the City's park system through fact-based transparency, as well as through telling stories about our how our hardworking staff overcome challenges to deliver policy and programming results.

Essential Duties and Responsibilities
The 3374 Community Volunteer/Outreach Coordinator must:

 1. Understand, contribute to, and deliver on, RPD's Strategic Plan by fulfilling initiatives within the City's 220 parks, playgrounds and open spaces, with special emphasis on underserved communities (Equity Zones);
 2. Conduct informational briefings and reports on RPD’s policy around operations, budget, and capital improvements; and deliver reports to senior staff, elected officials, and stakeholders;
 3. Produce events such as community meetings, groundbreakings, park openings, and other events as part of public outreach; and assess community feedback;
 4. Perform surveys and research to track legislative initiatives and compare policy results, as well as to develop policy goals for operational best practices and budgetary management of regional, statewide and nationwide recreation and park entities;
 5. Identify and assess the RPD’s programming and policy needs, including establish policy priorities, create necessary protocols and procedures to deliver policy goals, and assess feasibility and productivity; and
 6. Participate in community discussions to address and respond to public concerns, and develop partnerships with community groups and organizations to deliver short-term and long-term solutions through policy initiatives.

Minimum Qualifications

Minimum Qualifications
These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license which may be required for employment in the class. Although these minimum qualifications are typical of the class, additional minimum qualifications and special conditions may apply to a particular position and will be stated on the job announcement.

 1. Possession of a baccalaureate degree from an accredited college or university; AND
 2. One year (2000 hours) of experience supervising, coordinating or directing volunteer services and/or community outreach services in an organization which provides services to the public.

Substitution
Additional experience supervising, coordinating or directing volunteer and/or community relations services, as described above, may be substituted for up to two years of the required baccalaureate degree on a year-for-year basis.

Special Condition
Six (6) months of experience in a role dedicated to communications and government affairs, including working with community leaders and residents of underserved communities within a public parkland environment.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

   •  Select the desired job announcement (PBT-3374-085177)
   •  Select "Apply" and read and acknowledge the information
   •  Select either "I am a New User" if you have not previously registered, or "I have registered previously"
   •  Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note
Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Verification of required education typically must be a photocopy of the degree or transcript from an accredited college or university.

Verification of required work experience typically must be on the employer's letterhead, and must include the applicant's name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative. City and County of San Francisco (CCSF) employees do not need to submit verification of their City employment, but must submit written verification of outside experience. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.

Verification of required licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Harry Bullock, by telephone at (415) 831-6831, or by email at harry.bullock@sfgov.org (email preferred).

Selection Procedures

Training and Experience Evaluation (Weight 100%)
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. The Supplemental Questionnaire is designed to rate applicants' qualifications, experience, knowledge, skills and/or abilities as validated against specifications in this class 3374 Volunteer / Outreach Coordinator announcement.

Eligible List
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Certification
The certification rule for the eligible list resulting from this examination will be Rule of Ten Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Terms of Announcement
Position Based Tests are administered in accordance with Civil Service Rule 111A. General information concerning City and County of San Francisco employment policies and procedures may be found in the pamphlet entitled "Important Employment Information for Position Based Testing". This information is part of the terms of this announcement. The pamphlet is available at the Department of Human Resources Information Center, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103 or on-line at: http://www.sfdhr.org/index.aspx?page=20#positionbasedtesting.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules, or regulations. Clerical errors may be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents
Information can be found at: http://www.sfdhr.org/index.aspx?page=20#copies.

Reasonable Accommodation Request
Applicants with disabilities requiring reasonable accommodation for this recruitment can find information on requesting a reasonable accommodation at: http://www.sfdhr.org/index.aspx?page=20#reasonableaccommodation.

Clerical Errors
May be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.

General Information
Concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20.

Driver's License requirement
Most positions require a valid California's driver's license: http://www.sfdhr.org/index.aspx?page=20#license.

Veteran's Preference
Information can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference.

Seniority Credit in Promotional Exams
Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification.

Exam Type: CPE
Issued: 2 April 2018
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-3374-085177
REC / HB / 415-831-6836

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



Powered by JobAps