Marina Associate Manager

Recruitment #PBT-3233-085547



THURSDAY JUNE 28, 2018 @ 12:00 PM

Appointment Type
This is a Position-Based Test conducted in accordance with Civil Service Commission Rule 111A.


About Us

The San Francisco Recreation and Park Department (RPD) manages and maintains more than 220 parks, playgrounds and open spaces in the city, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100-acre system includes 24 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department's responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts and Lake Merced.


More than 2,000 talented individuals comprise our team, from gardeners, foresters and recreation leaders to park patrol officers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Position Description
Under the supervision of the Marina Manager, supervises a shift of employees engaged in the Inspection, repair and routine maintenance of marina structures, facilities, and equipment.

Essential Duties
The 3233 Marina Associate Manager:

   1. Supervises Marina employees who perform minor and routine maintenance, repair and upkeep of structures and facilities (both floating and ashore), and security systems of the Marina Yacht Harbor; inspects work to ensure work is performed properly, and notifies Marina Manager of major repair problems; and performs maintenance work as required;

   2. Maintains operations/maintenance guides, and security manuals; and enforces and interprets all laws, regulations, departmental rules, policies and procedures to boaters, the public and staff governing the use of the Marina and related facilities;

   3. Maintains various logs and records including fee collection, incident reports, berth waiting list, search and rescue reports, maintenance logs, weather logs, timesheets, and performance evaluations; and prepares purchase orders and monitors inventory of supplies and equipment;

   4. Provides consultation to administrative matters such as budget preparation; planning for the operation, use, maintenance, safety and security of the Marina and related facilities and equipment; assigning permanent and temporary berth spaces and checking small craft documentation and registration procedures; monitoring rental agreements for compliance and collecting necessary fees and charges; acts as Marina Manager in the latter’s absence;

   5. Carries out fire prevention, safety, security and protection programs for Marina facilities and boats berthed at the Marina; and directs emergency response and search and rescue operations, life-saving and first-aid operations on the waters adjacent to the Marina;  and

   6. Answers inquiries, responds to complaints and provides general information regarding safe boating practices, tides, currents and weather conditions, State and Federal boating laws and regulations, and Marina rules, regulations and ordinances governing the operation of the Marina.

This position requires that the incumbent gain access to resources provided by the United States Coast Guard and Department of Homeland Security. An application for a Transportation Worker Identification Credential (TWIC) card may be submitted after employment has commenced. Employment in this position requires that the incumbent undergo a criminal history check, immigration check and terrorist threat assessment, including FBI fingerprints, in order to determine eligibility for security clearance. The incumbent must submit an application for, successfully acquire and maintain a TWIC card. Per Civil Service Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the announcement for this examination. Failure to acquire or maintain a TWIC card, a requirement for this position, may be basis for termination from employment with the Recreation and Park Department. Note: TWIC requirements and procedures are located in the U.S. Code of Federal Regulations, 49 U.S.C. 114, 40113, and 49 U.S.C. 5103a.

Minimum Qualifications

Two (2) years of experience in the administration and maintenance of a marina, yacht harbor, or equivalent.

License and Certification

Possession of a valid California driver license; AND

Possession of a valid Standard First Aid Certificate (SFA) or equivalent; AND

Possession of a valid Basic Water or Lifeguard Certificate (must be obtained within four (4) months from date of hire).

Supplemental Information

Some departments may require additional certificates, such as Federal Communications Commission restricted radio operator, cardiopulmonary resuscitation (CPR), and automated external defibrillator (AED). These certificates are required within six (6) months from date of hire.

Incumbents may be required to work shifts, weekends and holidays; operate marina patrol boats while performing security maintenance or towing duties; swim in deep water; administer CPR and first aid; work in adverse weather conditions; and lift up to 50 lbs.

Desirable Qualifications

  • Completed  one or more marina management courses;
  • Proficient in computer operations (marina management programs, MSWord, MSExcel, etc.) and be able to generate supporting documentation, reports and tracking sheets;
  • Detail oriented and able to maintain long term projects involving preventative facilities maintenance, vessel inventories and other marina related issues;
  • Communicates effectively both orally and in writing;
  • Able to effectively represent the marina's interest in public and in meetings
  • Able to use discretion, act independently, and make decisions parallel with Department policy and report these actions to the Harbormaster in a timely fashion;
  • Able to respond to calls from staff during all shift hours and report to the marina if necessary for emergency responses;
  • Familiar with myriad applicable Federal, State and City rules and regulations as they relate to marina operations, safety, personnel, pollution control, national security, marina business management, fiscal management and budget control; and
  • Able to work effectively and maintain positive relations with the tenants, boating public, port users and other divisions within the Department.

The stated desirable qualifications may be used to identify finalists at the end of the selection process when candidates are referred for hiring.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement (PBT-3233-085547)
  • Select "Apply" and read and acknowledge the information
  • Select either "I am a New User" if you have not previously registered, or "I have Registered Previously"
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst Antonio Archuleta by telephone at (415) 831-6858, or by email at

Selection Procedures

Basic Supervisory Exam (BSE) (Weight 25%)

Candidates will be administered a written multiple-choice examination that is designed to measure basic knowledge of various supervisory practices and procedures (e.g. directing, counseling, guiding, evaluating, motivating, disciplining, developing and training subordinates, delegation, etc.) as well as customer service and reading comprehension.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.

The examination is administered via computer or in paper format. Qualified candidates will be notified of the particular format to be used in their test appointment notification.

The score you achieve on this examination shall be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. Please note this test is used for other supervisory classes therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the test for this future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

A passing score must be achieved on the BSE in order to continue in the selection process.

This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

Training and Experience Evaluation (Weight 75%)
Applicants who achieve a passing score on the BSE will have their responses to the Training and Experience Evaluation (T&E). Upon application, candidates will be prompted to complete a Supplemental Questionnaire which comprises a T&E. The T&E weighted score will be incorporated to help determine relative knowledge, skills, and abilities in job related areas which may include, but are not limited to, knowledge of: waterfront operation laws, regulations and procedures; boating rules and regulations, weather patterns, tides and currents and boating practices; maintenance and repair methods, equipment and tools; Marina design and construction; safety principles and practices necessary to respond to emergency situations including City-wide emergencies, water quality problems, life-saving and first-aid operations; and ability to: provide on-site supervision of maintenance and repair jobs; supervise, direct, and evaluate the work of others; train others as it relates to the operation of a recreational and/or commercial boat facility; perform life-saving and first-aid techniques including cardiopulmonary resuscitation/first aide administration; communicate with users of waterfront facilities orally and in writing; develop and maintain effective working relationships with staff, tenants and the general public; and investigate situations and to use knowledge and experience to problem solve issues at the Marina.

A passing score must be achieved on both the Basic Supervisory Exam and Training and Experience Evaluation in order to be placed and ranked on the eligible list.

The certification rule for the eligible list resulting from this examination will be Rule of The List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. 

Eligible List
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of Twelve (12) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director, the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see Search that document by title or job code to see which departments use the classification.

Departmental Selection Procedures
Departments may administer additional position-specific selection procedures to make final hiring decisions for position(s) in class 3233 Marina Associate Manager. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. Only those candidates deemed best qualified will continue in the departmental selection process, which may consist of an oral interview and/or performance exercise.
Verification of Experience and/or Education
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.


Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement
Position Based Tests are administered in accordance with Civil Service Rule 111A. General information concerning City and County of San Francisco employment policies and procedures may be found in the pamphlet entitled "Important Employment Information for Position Based Testing". This information is part of the terms of this announcement. The pamphlet is available at the Department of Human Resources Information Center, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103 or on-line at:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules, or regulations. Clerical errors may be corrected by the posting of the correction on the Department of Human Resources website at:

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents
Information can be found at:

Reasonable Accommodation Request
Applicants with disabilities requiring reasonable accommodation for this recruitment can find information on requesting a reasonable accommodation at:

Clerical Errors
May be corrected by the posting of the correction on the Department of Human Resources website at:

General Information
Concerning City and County of San Francisco Employment Policies and Procedures:

Driver's License requirement
Most positions require a valid California's driver's license:

Veteran's Preference
Information can be found at:

Seniority Credit in Promotional Exams
Information regarding seniority credit can be found at:

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Exam Type: CPE
Issued: 11 June 2018
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-3233-085547
REC / AA/ 415-831-6858


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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