2825 Senior Health Educator

Recruitment #PBT-2825-093786


2825 Senior Health Educator

Department of Public Health 

**This announcement may close at any time, but not before July 3, 2020, 5:00PM. Interested candidates are encouraged to apply immediately.**

This is a Position-Based Test conducted in accordance with CSC Rule 111A.



The Department of Public Health (DPH) is currently accepting applications for two (2) full-time positions in class 2825 Senior Health Educator. DPH’s Community Health Equity and Promotion Branch (CHE&P) has one (1) opening as a Health Education Programs Manager and one (1) opening as a Community Health Equity Quality Improvement Coordinator.


Location: 25 Van Ness, San Francisco, CA 94102

Shift: Monday – Friday; 8:00AM – 5:00PM, including some evening and weekends

Location and shift are subject to change depending on the needs of the department.


Health Education Programs Manager


Under general direction, the Health Education Programs Manager provides public health education leadership guidance with an equity lens on health education programs; chronic disease prevention; and communicable disease prevention, such as COVID-19. This position will focus on supporting CHE&P’s Tobacco Free Project (TFP) by managing Community Action Model (CAM) and CAM Institute implementation; cessation programs, contracts, integration, and other related efforts, community capacity building, including youth development; providing coordination and health education technical assistance on social media and other public communications; leading trainings; and providing health education technical assistance. The Health Education Programs Manager carries out all responsibilities using an equity lens and in alignment with City, Department, Branch, funder, and community priorities.   


Essential duties include, but are not limited to: 

·    Provides public health education guidance, strategies for information development and dissemination, stakeholder engagement, and other communications and health education community support in various health areas including, but not limited to COVID-19.

·    Manages the development, implementation and evaluation of in-person and distance training, youth and workforce development, and other capacity-building programs, and provides guidance and health education technical assistance to colleagues and partners.

·        Manages the planning, implementation, and evaluation of the cessation program led by DPH and community-based contractors. Leads TFP efforts to coordinate and integrate with the San Francisco Health Network (SFHN) on cessation and other direct service linkages to support SFHN patients and clients.

·        Leads the development and implementation of CAM and CAM Institute.

·        Leads the development, implementation, and evaluation of public health education messaging through campaigns including social media, tradition media, and other broad-based communications.

·        Coordinates the planning, implementation, and evaluation of health education projects across multiple program areas of TFP and related CHE&P efforts.

·        Implements continuous quality improvement (CQI) throughout various functions of the work.

·        Keeps informed of current trends in public health, the work of other agencies, and community relations. Disseminates best practices and builds capacity locally and nationally, and presents on professional documents, reports and materials.

·        Writes grants proposals, develops and manages budgets and program plans.

·        Supervises Health Educators, Assistant Health Educators, contracts, and other staff engaged in related health promotion and education activities.


The 2825 Senior Health Educator performs other related duties as required. 

Community Health Equity Quality Improvement Coordinator


Under general direction, the Community Health Equity Quality Improvement (QI) Coordinator leads quality improvement and strategic planning efforts with an equity lens for the CHE&P Branch. This includes planning, coordinating, and summarizing outcomes and performance measures for CHE&P’s diverse health promotion programs, such as HIV and STD prevention and education, tobacco prevention and control, COVID-19 prevention and education, chronic disease prevention, and safe and active communities. The Coordinator plans, implements, oversees, and evaluates programs and provides health education technical assistance for various partners and initiatives. The Coordinator carries out all responsibilities using an equity lens and in alignment with City, Department, Branch, funder, and community priorities.


Essential duties include, but are not limited to: 

·    Lead efforts with CHE&P Branch leaders, managers, and coordinators to identify, track, and report out on outcome and performance measures for the Branch’s key initiatives, including identifying areas for integration across the Branch.

·    Provide QI guidance and technical assistance to COVID-19 planning, implementation and improvement activities, in coordination with CHE&P and other City Staff and partners. 

·        Coordinate CHE&P collaboration on Department-wide focus areas, including but not limited to work with San Francisco Health Network and focus of community health workers in clinic-based health-promotion.

·        Manage specific project areas of CHE&P Branch, including project oversight and supervision of Health Educators, Assistant Health Educators, and other staff engaged in health promotion and education activities.

·       Lead and actively participate in grant writing, planning and evaluation activities.

·        Lead standard work development for Branch staff and interns, including developing and coordinating a pipeline process.

·        Manage workforce development for Branch staff and interns, including developing and coordinating a pipeline process.

·    Actively participate at CHE&P Branch management level, and lead areas/initiatives as identified and assigned.

·    Plan, organize, facilitate and evaluate meetings and coordinated work, implement specific project activities as needed.

·        Develop, strengthen, and maintain partnerships with local and state organization involved in CHE&P initiatives. Represent CHE&P and DPH at conferences, coalition meetings and other events as necessary.


The 2825 Senior Health Educator performs other related duties as required. 

Minimum Qualifications

1.       Education: Requires possession of a Master’s degree with a specialization in public or community health education awarded upon completion of a program of study accredited by the American Public Health Association (APHA)/Council on Education of Public Health (CEPH);


2.       Experience: Three (3) years of post-Master’s Health Educator experience in a public or community health setting.  

       Note: Qualifying degrees include Master of Public Health degrees with a concentration in Behavioral and Community Health Sciences; Behavioral Health Sciences; Behavioral Science and Health Education; Community Health Education; Community Health Intervention; Community Health Sciences; Community Health Studies; Disease Prevention and Health Promotion; Family and Community Health; Health Behavior; Health Behavior and Health Education; Health Behavior and Health Promotion; Health Behavior and Risk Reduction; Health Communication; Health Education; Health Education and Behavioral Sciences; Health Promotion; Health Promotion and Disease Prevention; Health Promotion Education and Behavior; Health Promotion Sciences; Health Science; Population and Family Health; Prevention and Community Health; Public Health Education; Social and Behavioral Aspects of Public Health; Social and Behavioral Health; Social and Behavioral Sciences; or Social Science and Behavior. 

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.


Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Special Condition: The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Desirable Qualifications: 

    Health Education Programs Manager:

·         Demonstrated leadership working in policy, systems and environmental change strategies, and across the Spectrum of Prevention.

·         Experience in tobacco control and chronic disease prevention.

·      Supervisory experience of professional level staff from diverse backgrounds.

·         Demonstrated experience in leading the development and dissemination of publications on best practices, project outcomes, etc.

·       Demonstrated experience in leading youth and workforce development efforts.

·       Experience engaging and collaborating with diverse communities.

·      Demonstrated experience in leading trainings, both in-person and distance, on topic areas such as policy/systems change and community organizing.

·      Strong understanding of health equity and social determinants of health.

·        Strong planning, prioritizing and problem-solving skills, including effectively using data and analysis strategies.

·      Demonstrated ability to be innovative, take initiative, inspire and encourage others to do the same, and work as part of a team.

·         Openness and flexibility to adopt new innovative approaches in addressing tobacco control and chronic disease prevention, such as harm reduction.

Community Health Quality Improvement:

·      3 or more years of experience working in public health program planning or implementation

·      Strong knowledge of public health functions, programs, and objectives of health department and related agencies

·      Ability and skill to plan, conduct, and monitor health education programs

·      Strong oral and written communication skills

·      Deep understanding of and experience in leading with equity and incorporating equity and humility into all components of work

·      Well-developed supervision and coaching skills among diverse staff that incorporate humility and strengths-based approaches throughout

·      Ability to work both independently and as part of a team

·      Ability to develop and maintain positive working relationships with DPH staff, community-based organization staff, and community leaders

·      Strong project management skills

Verification of Experience: 

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at http://sfdhr.org/getting-job#verification.


Verification of Education

If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

·      Select the desired job announcement

·      Select “Apply” and read and acknowledge the information

·      Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

·      Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.


Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).


Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.


Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Emily Lee, by telephone at 415-554-2913or by email at Emily.Lee@sfdph.org.

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying)

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Evaluation (Weight: 100%)

Qualified applicants will receive a supplemental questionnaire via email. All applicants must complete the Supplemental Questionnaire by the given deadline. Information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification.The Supplemental Questionnaire Evaluation is designed to measure knowledge, skills, and/or abilities in job-related areas which may include, but not be limited to: knowledge of public health education and public health programs; knowledge of community structure and public relations; ability to effectively supervise subordinate staff; ability to plan programs and write grants; and ability to develop training and education programs.


The certification rule for the eligible list resulting from this examination will be Rule of the Ten. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible lists, shall not be made public unless required by law. However, an eligible list shall be made available to public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you area selecte. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

·        Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

·        Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 31003109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.


Statement on Equity, Diversity, and Inclusion:

At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.



Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment. 


Note on Electronic Health Record (EHR):

The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.


Note on Personal Protective Equipment (PPE):

Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.

Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.


Medical Examination/Drug Testing:

Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test. 


Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.


General Information concerning City and County of San Francisco Employment Policies and Procedures
Important Employment Information for the City and County of San Francisco can be obtained at 
http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.


Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.


Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Information on requesting Reasonable ADA Accommodation: 
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 


Information regarding requests for Veterans Preference can be found at:


Information regarding Seniority Credit can be found at:



Exam Type:  CPE
Issued: June 19, 2020
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-2825-093786
DPH/EL/415.554.2913/01016405 & 01132480


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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