1824 Principal Administrative Analyst
|Department||Public Utilities Commission|
|Date Opened||3/8/2021 08:00:00 AM|
|Filing Deadline||4/16/2021 5:00:00 PM|
|Salary||$56.23 - $68.35/hour; $9,746.00 - $11,847.00/month; $116,948.00 - $142,168.00/year|
|Job Type||Permanent PBT|
- Strategic and business planning
- Performance management
- Project leadership and change management for service improvements
- Identification of opportunities for efficiencies and innovation
- Transformation projects (system, policy or process changes)
- Risk management
- Emergency management and cost recovery
- Facilitate highly complex strategic and business planning and performance management efforts throughout Business Services
- Maintain knowledge of business management trends, analyze applications to SIC and Business Services, and develop recommendations
- Manage application of business planning tools to support organizational alignment and goal realization
- Direct, oversee and implement difficult, sensitive, highly visible and complex cross-functional process and system change programs (including technology projects)
- Identify, analyze and implement areas for process improvement and task automation
- Coordinate with staff across the SFPUC to identify customer needs and develop service-level standards
- Coordinate and direct activities and programs related to emergency management and business continuity; evaluate and define necessary policy and process changes to ensure the health and safety of staff during emergencies
- Prepare and present sensitive and highly complex written communications for management and the Commission; lead discussions with management to seek alignment for process and policy changes including real-time emergency-related measures and processes
- Analyze and evaluate the effect of highly complex and sensitive existing, newly enacted and proposed legislation or regulations on Business Services; determine impact and drive related change efforts
- Lead, supervise and provide guidance to the SIC Risk & Project Analyst (1822) and cross-functional project teams
- Represent SIC in internal SFPUC presentations to various stakeholders
- Review, process and monitor professional and service contracts; and the SIC budget
- Lead analysis for cost of service and rate studies for retail and wholesale customers of the SFPUC, forecasting revenue requirements, performing cost of service allocations according to industry standards, and developing rates that meet all legal requirements and SFPUC policy goals
- Research changes in industry trends to propose, design, and implement changes to rates, fees, and other customer-facing programs to address climate change, water supply resilience, financial sustainability, equity, affordability, and other SFPUC strategic goals
- Prepare schedules and reports to comply with contractual and regulatory reporting requirements, including the annual wholesale water rates audit
- Update annual 10 Year Financial Plans and quarterly budget variance reports to forecast revenue, expenses, rates, debt service, and reserves, providing strategic financial recommendations to comply with policy goals and inform budgets and capital plans
- Perform as-needed financial analyses and projections to evaluate the impacts of proposed programs and initiatives
- Prepare and deliver written memos, reports, and presentations for management and the Commission to support proposed policy changes and provide recommendation for implementation
- Collect, organize, and share data with others at the SFPUC to support informed decision-making across the agency
- Coordinate with staff in the Enterprises and Support Bureaus to implement new rates, fees, and programs
- Represent the SFPUC in public presentations to various stakeholders regarding changes to utility rates and charges
- Collaborate with and provide guidance to other analysis within the Financial Planning & Rates team as lead analyst in the group
- Identify and implement areas for process improvement and automation of tasks across the agency
For both jobs listed above, we are looking for candidates with the following qualifications:
1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university, and five (5) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B, and four (4) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
3. Possession of a baccalaureate degree from an accredited college or university, and six (6) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B, and five (5) years full-time-equivalent experience performing professional-level analytical work as described in Note A.
SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.
Notes on Qualifying Experience and Education:
A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1824, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1823 is considered qualifying.
B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1824.
The stated desirable qualification may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
- Excellent organization and project management skills, with a strong attention to detail
- Experience in business analysis, focusing on business process change and improvement
- Experience collecting, synthesizing, and analyzing a wide variety of information
- Experience conducting difficult analytical studies involving complex administrative systems and procedures
- Ability to work with authority to identify and define problems, determine methodology, evaluate data, make recommendations with appropriate justification and develop/implement a plan of action
- Experience conducting interviews, observations and other procedures to understand, document and validate processes
- Experience managing project teams and/or supervising staff
- Excellent verbal and written communication skills; ability to negotiate effectively
- Excellent relationship development and interpersonal skills
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.
Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.
Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.
Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
- Select the desired job announcement "1824 Principal Administrative Analyst"
- Select “Apply” and read and acknowledge the information
- Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
- Follow instructions on the screen
You may be contacted by email about this announcement and, therefore, it is your responsibility to ensure that your registered email address is accurate and kept up-to-date. Also, you must ensure that email from CCSF is not blocked on your computer by a spam filter. To prevent blocking, you should set up your email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu). You will receive a confirmation email that your online application has been received in response to every announcement for which they file. You should retain this confirmation email for your records. Failure to receive this email means that the online application was not submitted or received.
Word of advice:
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Have questions about the application process?
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Janina Villanueva, by email at email@example.com.
The sections that follow in Selection Procedures, Conviction History, Disaster Service Workers, etc. outline the regulations of the recruitment process. These factors will come into play only after you complete your application.
Written Multiple-Choice Examination - (Weight: 30%)
Candidates will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills and abilities in job-related areas. The “core” multiple-choice examination component may include but not be limited to:
• Ability to evaluate/analyze information/data and to exercise good judgment relative to that evaluation or analysis
• Knowledge of, and ability to apply, financial/fiscal principles (including the ability to use mathematical and statistical formulas)
• Ability to use various computer software programs.
Supervisory Test Battery - (Weight: 40%)
Candidates who attain a minimum passing score on the written examination component will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: http://www.sfdhr.org/Modules/ShowDocument.aspx?documentid=11676
Supplemental Questionnaire Exam (30%)
Applicants will be prompted to complete a supplemental questionnaire that must be submitted during the online application process. All applicants must complete the supplemental questionnaire. The purpose of the Supplemental Questionnaire is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas, which have been identified as critical for this position and include, but are not limited to: Strategic Planning and Business Process Development and Improvement, Analytical Ability, Leadership, Interpersonal Skills, Communication, Organizational Skills and related Technical Skills.
A passing score must be achieved on the Written Multiple-Choice Examination, Supervisory Test Battery and the Supplemental Questionnaire in order to continue in the selection process.
The above test components are considered standardized and, therefore, test questions and answers are not available for public inspection or review.
Candidates may receive two or more scores in association with the above selection components. One or more will correspond to the core component of the multiple-choice exam component (i.e., core examination and/or one or more specialty areas). Those candidates who participate in the Supervisory Test Battery, will attain an additional score. Any scores attained on each of these components will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take any test components for which you have already attained a score.
Your score on the Core Exam is not valid for any other classifications in the Admin Analyst Series. You cannot apply a score from the Core exam used for 1820, 1822, or 1823, as it is a different test.
The Supervisory Test Battery may be used for many other classes, therefore your test score may be applied to other classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes any of these components (i.e., core exam, specialty subtest(s) and/or supervisory test battery), your score(s) for the corresponding test component(s) will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score(s) to the other announcement or (b) re-take the test component(s). Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the test component (core, specialty subtest or supervisory test battery) is used.
Please note that, should you re-test, your re-test score would become your official score since it is the most recent.
The certification rule for the eligible list resulting from this examination will be Rule of 5 Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so applicants can view the ranks, final scores and number of eligible candidates. Applicant information including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Count-by-Job-Codes.pdf. Search that document by title or job code to see which departments use the classification.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.
Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities
Veteran’s Preference: Information regarding requests for Veterans Preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference
Seniority Credit in Promotional Exams: Information regarding requests for seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit
General Information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20
Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies Right to Work: http://www.sfdhr.org/index.aspx?page=20#identification. All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Exam Type: Combined Promotive and Entrance
Issued: March 8, 2021; Amended March 11, 2021
Carol Isen, Acting Human Resources Director
Department of Human Resources
Recruitment ID: PBT-1824-103266 (01111501)
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.