1824 Principal Administrative Analyst

Aviation Compliance & Safety Program

Recruitment #PBT-1824-099225

Introduction

This is a Position Based Test administered in accordance with Civil Service Rule 111A.

Applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 p.m. on October 9, 2019.

The Department
SFO is a world-class, award-winning airport that serves nearly 58 million passengers annually. SFO offers non-stop flights to 51 international cities on 44 international carriers. The Bay Area's largest airport also connects non-stop with 85 U.S. cities on 12 domestic airlines.

SFO’s mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. The Airport, an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees who are focused on providing the best level of service to our guests.

For more information, visit www.flysfo.com. You can also watch this video about careers at SFO.

Position Description
Under direction of the Safety and Compliance Program Manager, the Principal Administrative Analyst performs difficult, complex and detailed professional-level analytical work that has substantive impact on the operations of the Airport; preparing and reviewing a variety of complex regulatory, contractual, financial and operational documents and records; researching and formulating policies and procedures; and interpreting, enforcing, and carrying out existing policies, regulations, and procedures relating to safety and compliance activities. This position will be instrumental in ensuring compliance with federal regulation 14 CFR 139, state and local regulatory requirements and Airport rules and regulations. Duties include but are not limited to:  evaluating, analyzing, interpreting and ensuring that the Airport Safety Management System (SMS) operates and performs effectively per the manual of operations. This position requires strong facilitation skills and ability to effectively guide subject matter experts through risk management, root cause analysis and practical problem-solving regimens; providing reports, presentations and detailed analysis. In addition, this position has an active role in the continuous development and growth of all aspects of the SMS, including safety policy, safety risk management, safety promotion and safety assurance. The Safety and Compliance Principal Administrative Analyst supports regulatory compliance through research, investigation, inspections and risk management, promoting a safe secure and compliant facility for the benefit of our workers, customers and surrounding community.

The essential functions of this position include:

  • Analyzes, evaluates, interprets, and implement the integration of software data to support risk management work flow, hazard reporting and safety assurance activity.
  • Researches, analyzes, forecasts and makes policy recommendations for projects and processes with significant impact or risk related to Airport airside operations. Manages implementation of new systems, policies, and procedures and responds to informational requests, including those of a highly sensitive nature.
  • Performs difficult and detailed analytical work developing industry trending for aviation safety and regulatory requirement; interface with safety professionals at domestic and international airports; develop best practice strategies for continued integration of the SMS and regulatory compliance improvements.
  • Works closely with 139 compliance and planning staff, utilizing SMS process to improve compliance culture for highly complex project work; includes movement area and Airport Improvement Plan funded projects, apron work, remote bus operations and other work or process impacting airside operations.
  • Conducts comprehensive analyses for Airport safety policies and procedures; identifies and analyzes issues, patterns and trends; and makes related projections; documents findings and makes recommendations with supporting documentation.
  • Facilitates risk assessment panels as outlined in Safety Management Manual (SMM); includes research, pre-briefs, panel facilitation, out briefs, analysis and detailed presentations for risk based decision making.
  • Prepares a variety of management reports; compiles and evaluates information in preparation for writing reports; presents background information and description of analytical standards; writes final reports and documentation for evaluation by management staff; presents reports, including formal presentations to groups.
  • Facilitates compliance of regulatory training requirements for Airport Rescue and Fire Fighting (ARFF) crews and fueling tenants through interface, audits and follow up.
  • Performs quality standards analysis relevant to tenant safety standards and the Airports Quality Standards Program (QSP); tenant interface with gap analysis.
  • Performs analysis for development of administrative, program, and organizational policies and procedures; analyzes existing policies, procedures, and work practices; analyzes the effect of proposed and existing legislation, regulations, and laws on organizational policies and procedures; documents work function processes; develops flow charts and related documents; compiles information and documentation in preparation for producing reports for management.
  • Performs analysis for development and administration of contractual agreements; identifies and analyzes needs, goals, and other criteria; performs analysis for monitoring and enforcement of federal, state, and local environmental regulations and Airport requirements to ensure compliance.
  • Performs gap analysis related to Airport certification requirements under 14 CFR 139 regulations. 
  • Performs related duties as required. 

 

Minimum Qualifications

  1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university, and five (5) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR 
  2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B, and four (4) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
  3. Possession of a baccalaureate degree from an accredited college or university, and six (6) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
  4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B, and five (5) years full-time-equivalent experience performing professional-level analytical work as described in Note A;

    Substitution
    Education Substitution: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

    Notes on Qualifying Experience and Education
    A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1824, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1823 is considered qualifying.

    B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1824.

    **Special Experience Requirement: Safety Management System**
    In addition to meeting the minimum qualifications, applicants must have at least TWO years of recent (within the last 5 years) and verifiable experience with the integration and application of Safety Management System (SMS) in the aviation industry.

    The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

    Desirable Qualifications
    The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

    • Demonstrated experience with aviation safety and security requirements and application.
    • Demonstrated experience applying and promoting requirements associated with Title 14 CFR 139.
    • Demonstrated experience in public speaking and/or making public presentations to groups of 10 or more.
    • Has experience in working with a large diverse workforce of people with different culture, backgrounds and opinions.
    • Excellent written and oral communication skills. 

    Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

    How To Apply

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

    • Select the desired job announcement
    • Select “Apply” and read and acknowledge the information
    • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
    • Follow instructions on the screen

    Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103, or the Airport Commission Human Resources office at 710 N. McDonnell Road, 3rd Floor, San Francisco, CA 94128.

    Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

    Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

    Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Nina Huey, by telephone at 650-821-2028, or by email at nina.huey@flysfo.com. 

    Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

    Verification
    Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

    Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

    Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

    Selection Procedures

    Minimum Qualification Supplemental Questionnaire (Weight: Qualifying)
    Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

    Supplemental Questionnaire Evaluation (Weight: 30%)
    Candidates will be prompted to complete a Supplemental Questionnaire that must be submitted during the online application process. The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for the position 1824 Principal Administrative Analyst – Safety and Compliance. All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be on the application in order to be reviewed in the rating process. Candidates will be placed on the eligible list in rank order according to their final score.

    Written Multiple-Choice Examination (Weight: 30%)

    Candidates will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills and abilities in job-related areas. The “core” multiple-choice examination component may include but not be limited to:

    • Ability to evaluate/analyze information/data and to exercise good judgment relative to that evaluation or analysis.
    • Knowledge of, and ability to apply, financial/fiscal principles (including the ability to use mathematical and statistical formulas).
    • Ability to use various computer software programs.

    A passing score must be achieved on the core test and on any subtests.

    Supervisory Test Battery (Weight: 40%)
    Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to:

    • Problem Solving
    • Leadership
    • Decision Making
    • Interpersonal skill
    • Human Resources Management
    • Team Building
    • Communication
    • Conflict Management

    For more information about this Supervisory Test (and a suggested reading list) please click here.

    Note: Only those applicants meeting the minimum qualifications and special requirement will be notified of the exact date, time and place to report for the Written Multiple-Choice Examination and the Supervisory Test Battery. Applicants who meet the minimum qualifications and special requirement are not guaranteed to advance through all of the steps in the selection process.

    The above test components are considered standardized and, therefore, test questions and answers are not available for public inspection or review.

    Candidates may receive two or more scores in association with the above selection components. One or more will correspond to the core component of the multiple-choice exam component (i.e., core examination and/or one or more specialty areas). Those candidates who participant in the Supervisory Test Battery, will attain an additional score. Any scores attained on each of these components will be valid and "banked" for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take any test components for which you have already attained a score. The Supervisory Test Battery may be used for many other classes and any subtest will also be used for 1823 Senior Administrative Analyst, therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes any of these components (i.e., core exam, specialty subtest(s) and/or supervisory test battery), your score(s) for the corresponding test component(s) will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score(s) to the other announcement or (b) re-take the test component(s). Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the test component (core, specialty subtest or supervisory test battery) is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

    A passing score on the Supplemental Questionnaire Evaluation, Written Multiple Choice Examination, and the Supervisory Test Battery must be achieved in order to be placed/ranked on the Eligible List/Score Report.

    Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

    Transportation Security Administration (TSA) Security Clearance
    Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

    Certification Rule
    The certification rule for the eligible list resulting from this examination will be Rule of Ten (10) Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

    Eligible List
    A confidential eligible list with names of candidates who have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so interested parties can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of candidates on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once that eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

    The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

    Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments that use this classification, please click here. Search that document by title or job code to see which departments use the classification.

    Conviction History

    As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

    • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
    • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

    Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

    Disaster Service Workers

    All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

    Conclusion

    Reasonable Accommodation Request
    Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation here.

    Seniority Credit in Promotional Exams
    Information regarding seniority credit can be found here.

    Veterans Preference
    Information regarding requests for veteran’s preference can be found here.

    Terms of the Announcement
    Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

    Copies of Application Documents
    Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

    Right to Work
    All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

    General Information Concerning City and County of San Francisco Employment Policies and Procedures
    Important employment information for the City and County of San Francisco can be obtained online here or hard copy at 1 South Van Ness Avenue, 4th Floor.

    Exam Type: Combined Promotive & Entrance
    Issued: 9/25/19 
    Micki Callahan
    Human Resources Director
    Department of Human Resources
    Recruitment ID #: 099225 
    AIR/NH/650-821-2028

    Benefits

    All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

    For more information about benefits, please click here.


    Click on a link below to apply for this position:

    Fill out the Supplemental Questionnaire and Application NOW using the Internet.
    View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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