1823 Senior Administrative Analyst

Field Operations Analyst

Recruitment #PBT-1823-098118

Introduction

Appointment Type
This is a Position-Based Test conducted in accordance with Civil Service Commission Rule 111A.

About Us
The San Francisco Recreation and Park Department (RPD) manages and maintains more than 220 parks, playgrounds and open spaces in the city, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100-acre system includes 24 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department's responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts and Lake Merced.

More than 2,000 talented individuals comprise our team, from gardeners, foresters and recreation leaders to park patrol officers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Position Description
Under the direction of the Park Services Field Operations Manager, this position provides analytical support to the Parks and Open Space Division of the Recreation and Park Department. This includes key operational support towards the delivery of landscape and custodial services to over 220 parks and facilities on city parkland.

Essential Duties of The Field Operations Analyst:

1. Tracks, analyzes and reports on the day-to-day Park Operations activities (i.e. custodial, landscaping, irrigation and turf maintenance) necessary to monitor and evaluate the successful delivery of park services; tracks, analyzes and reports on workforce development and labor resource programs (i.e. Gardener Apprenticeship Program, Custodial Relief Program and HSA Public Service Trainee Program) to identify areas of improvement and ensure program goals are achieved;

2. Serves as a subject matter expert for the Exams and Talent Acquisition team regarding Parks and Open Space matters necessary to maintain adequate staffing of landscape and custodial personnel;

3. Tracks position and budget information for the Parks and Open Space Division to ensure the successfully delivery of landscape and custodial services; provides analytical support for asset management efforts;

4. Evaluates staffing and resource needs to optimize the delivery of landscape and custodial services; evaluates investment of resources and outcomes by Park Service Area on a mid-year and annual basis to optimize the delivery of landscape and custodial services;

5. Maintains strong working relationships with inter-departmental staff including, Senior Management Staff, Park Services Managers, Custodian and Gardener supervisors, and Human Resources Analysts to ensure the successfully delivery of landscape and custodial services;

6. Oversees the Shift Bidding processes (i.e. Gardeners and Custodians) with labor unions including Local 261 and SEIU, Local 1021, Miscellaneous to ensure the successful placement of field staff;

7. Maintains content (i.e. organizational charts, Park Service Area maps, field operations metrics, etc.) on the Parks & Open Space intranet site to ensure accurate and current information is available for field staff;

8. Develops and implements systems and processes to monitor and evaluate the delivery of park services; develops, monitors and reports on performance metrics for park field operations in collaboration with Park Services Managers; researches sustainable park maintenance practices in comparable metropolitan areas to identify best practices and benchmarks; and 

9. Leads and conducts special projects to support parks and open space operations, as designated by the Parks and Open Space Superintendent, and performs other duties as assigned.

Minimum Qualifications

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university and three (3) years of full-time equivalent experience performing professional level analytical work as described in Note A: OR

2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B and two (2) years full-time equivalent experience performing professional level analytical work as described in Note A; OR 

 

3. Possession of a baccalaureate degree from an accredited college or university and four (4) years full-time equivalent experience performing professional level analytical work as described in Note A; OR

 

4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B and three (3) years full-time equivalent performing professional level analytical work as described in Note A


SUBSTITUTION
: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes on Qualifying Experience and Education:
Note A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1823, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1822 is considered qualifying.

Note B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1823.

Special Condition
Possession of a valid Class 'C' California driver's license is required.

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when applicants are referred for hiring.
 
  • Experience working for an agency in the public sector;
  • Experience in a public parkland environment;
  • Experience working with Unions, including, Local 261 and SEIU, Local 1021;and
  • Experience balancing multiple projects and assignments simultaneously.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

·        Select the desired job announcement (PBT-1823-098118)

·        Select “Apply” and read and acknowledge the information

·        Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

·        Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Antonio Archuleta, by telephone at 415-831-6858, or by email at antonio.archuleta@sfgov.org.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Failure to provide the required verification when requested may result in rejection of application and/or removal from eligibility for referral and appointment in this class.  Refer to the following links for verification:

Verification Guidelines: http://www.sfdhr.org/index.aspx?page=20#verification  
Education Verification:  http://www.sfdhr.org/modules/showdocument.aspx?documentid=18441

 

Selection Procedures

Minimum Qualifications Supplemental Questionnaire (Weight: Qualifying)
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Written Core Examination (Weight: 50%)
Candidates will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills and abilities in job-related areas. The “core” multiple-choice examination component may include but not be limited to:

·       Ability to evaluate/analyze information/data and to exercise good judgment relative to that evaluation or analysis;

·       Ability to communicate written information (includes ability to proofread);

·       Knowledge of, and ability to apply, financial/fiscal principles (including the ability to use mathematical and statistical formulas);

·       Ability to comprehend and understand written information;

·       Ability to use various computer software programs;

·       Ability to conduct research;

·       Ability to establish and maintain cooperative and effective working relationships;

·       Knowledge of, and the ability to apply, principles, practices and procedures involving office operations;

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.

You will receive one or more scores with respect to the multiple-choice exam component. One will correspond to the core test component and, should any specialty subtests be added to that component, you may receive one or more additional “specialty” scores. Any scores attained on these components will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take any test components for which you have already attained a score. This core test is also used for 1820 Junior Administrative Analyst, 1822 Administrative Analyst and 1823 Senior Administrative Analyst, therefore your test scores may be applied to one or more of these classes if you choose to apply to future recruitments. This is not the same exam that is used for 1824 Principal Administrative Analyst, as such your scores on this exam are not applied to any 1824 recruitments, and your scores from the 1824 exam cannot be applied to this recruitment. If the selection process for the future announcement is held within one year of the date of this examination and it includes any of these components [i.e., core exam or specialty subtest(s)], your score(s) for the corresponding test component(s) will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score(s) to the other announcement or (b) re-take the test component(s). Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the test component (core or specialty subtest) is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Training and Experience Evaluation (Weight: 50%)
Applicants who receive a passing score on the Written Core Examination will be provided via email, a Supplemental Questionnaire which comprises a Training and Experience evaluation (T&E) as part of the examination process. The T&E weighted score will be incorporated to help determine relative knowledge, skills, and abilities required for the Field Operations Analyst position. All relevant experience, education and/or training must be included in the Supplemental Questionnaire in order to be reviewed in the rating process.

The information provided in the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the Supplemental Questionnaire cannot be changed.

Only those candidates achieving a passing score on both the written examination and the training and experience evaluation will have their names placed/ranked on the resulting eligible list. 

Certification
The certification rule for the eligible list resulting from this examination will be Rule of Three Scores pending approval on expansion of certification rule.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 Months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

Note
Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

 

 

 

Conviction History

 As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

·   Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

·   Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Terms of Announcement
Position Based Tests are administered in accordance with Civil Service Rule 111A. General information concerning City and County of San Francisco employment policies and procedures may be found in the pamphlet entitled "Important Employment Information for Position Based Testing". This information is part of the terms of this announcement. The pamphlet is available at the Department of Human Resources Information Center, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103 or on-line at: http://www.sfdhr.org/index.aspx?page=20#positionbasedtesting.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules, or regulations. Clerical errors may be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents
Information can be found at: http://www.sfdhr.org/index.aspx?page=20#copies.

Reasonable Accommodation Request

Applicants with disabilities requiring reasonable accommodation for this recruitment can find information on requesting a reasonable accommodation at: http://www.sfdhr.org/index.aspx?page=20#reasonableaccommodation.

Clerical Errors
May be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.

General Information
Concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20.

Driver's License requirement
Most positions require a valid California driver's license: http://www.sfdhr.org/index.aspx?page=20#license.

Veteran's Preference
Information can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference.

Seniority Credit in Promotional Exams
Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification.

Exam Type: CPE
Issued: 8/5/2019
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-1823-098118
REC / AA / 415-831-6858

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.



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