1820 Junior Administrative Analyst - Permits and Reservations
|Department||Recreation and Parks|
|Date Opened||8/27/2019 09:00:00 AM|
|Filing Deadline||9/10/2019 5:00:00 PM|
|Salary||$63,362.00 - $77,012.00/year|
|Job Type||Permanent PBT|
FINAL FILING DATE: FILE IMMEDIATELY.
RECEIPT OF APPLICATIONS MAY CLOSE AT ANY TIME, BUT NOT BEFORE SEPTEMBER 10, 2019 AT 5:00 PM.
This is a Position-Based Test conducted in accordance with the Civil Service Rule 111A.
The current position is located at the San Francisco Recreation and Park Department (RPD). The eligible list resulting from this examination may be utilized for future positions in this class in other City departments.
The San Francisco Recreation and Park Department’s mission is to provide enriching recreational activities, maintain beautiful parks and preserve the environment for the well-being of our diverse community.
Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America. San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our Department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 25 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.
More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park patrol officers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.
The 1820 Junior Administrative Analyst assigned to the Permits and Reservations office is responsible for providing professional assistance in the administration and coordination of permits for special events, including community events, festivals, concerts, and races, and commercial video and photo productions in recreation and parks facilities.
The Junior Administrative Analyst of the Permits and Reservations office, with a focus on Special Events and Film, Video and Photo Production, will be responsible for supporting and assisting a broad range of projects relating to the permitting of special events and commercial film, video and photo productions in parks throughout the city. Events range from festivals and concerts to races to rallies to community events. Commercial film, video and photo productions vary from still photo shoots to commercial video shoots to large Feature Film productions. Venues include Golden Gate Park, Union Square Plaza, Civic Center Plaza, Marina Green, the Palace of Fine Arts, and Embarcadero Plaza, as well as up to 200 other parks throughout the city.
Essential Duties and Responsibilities
Under direction, the Junior Administrative Analyst will be responsible for assisting in:
1. Providing quality customer service by phone, in person, and by email.
2. Preparing cost estimates including facility fee, staffing costs, security deposits, and other ancillary fees.
3. Responding to customer requests verbally and in writing regarding facilities, procedures, fees, and policies.
4. Meeting with clients and conducting site visits with potential permittees.
5. Managing, coordinating, and processing detailed permits covering the various applicable rules; ensuring timely collection of all fees, security deposits, and required documentation is submitted.
6. Tracking deadlines for permits and following up with client on missing items.
7. Communicating and coordinating permitted activities with other Recreation and Park divisions and City Agencies including police, traffic, medical, and the Film Office; attending interagency meetings and provide summaries of events.
8. Assisting in the preparation of marketing and promotional activities and website descriptions of sites; maintaining and updating forms describing fees, policies, and procedures.
9. Performing related duties as assigned.
2. Possession of a baccalaureate degree from an accredited college or university in accounting, finance, public or business administration, economics, urban studies, public policy or a related field.
SUBSTITUTION: May substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2,000 hours) of additional qualifying experience will be considered equivalent to 30 semester/45 quarter units.
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
1. Computer Ability: Advanced computer skills (word, excel, email).
2. Organizational Skills: Ability to manage large numbers of requests for special events venues and ensure that requirements are met including the ability to critically review documents.
3. Human Relations Skills: Ability to tactfully and effectively work with the general public, permittees, supervisors, staff, city agencies and RPD divisions under tight time frames. Excellent customer service skills are required both verbally and in writing.
4. Accounting Ability: Ability to understand, prepare, and maintain cost estimates including the ability to use and format spreadsheets.
5. Oral Communication Skills: Ability to understand and follow oral instructions and to clearly and accurately communicate information to and respond to inquiries from the general public, permittees, supervisors, staff, city agencies and RPD divisions.
6. Written Communication Skills: Ability to communicate in writing, in a clear, concise, and easily understandable manner to the general public, permittees, supervisors, staff, city agencies and RPD divisions. This also refers to the ability to prepare accurate reports, and to read and understand written instruction.
7. Contract Administration: Ability to read and analyze somewhat complex business documents relating to permits and procedures, and administration of permits.
How To Apply
* Select the 1820 Junior Administrative Analyst (PBT-1820-098422 job announcement)
* Click on "Apply" and read and acknowledge the information
* Select either “I am a New User” if you have not previously registered or “I have Registered Previously”
* Follow instructions given on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Stacy Chung, by telephone at (415) 831-2082, or by email at Stacy.Chung@sfgov.org.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Failure to provide the required verification when requested may result in rejection of application and/or removal from eligibility for referral and appointment in this class. Refer to the following links for verification:
Verification Guidelines: http://www.sfdhr.org/index.aspx?page=20#verification
Education Verification: http://www.sfdhr.org/modules/showdocument.aspx?documentid=18441
NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the City and County of San Francisco.
Written Core Examination (Weight: 100%): Candidates who meet the minimum qualifications will be invited to participate in a written multiple-choice examination designed to measure their relative knowledge, skills and abilities in job-related areas. The “core” multiple-choice examination component may include but not be limited to:
* Ability to evaluate/analyze information/data and to exercise good judgment relative to
that evaluation or analysis.
* Ability to communicate written information (includes ability to proofread).
* Knowledge of, and ability to apply, financial/fiscal principles (including the ability to use
mathematical and statistical formulas).
* Ability to comprehend and understand written information.
* Ability to use various computer software programs.
* Ability to conduct research.
* Ability to establish and maintain cooperative and effective working relationships.
* Knowledge of, and the ability to apply, principles, practices and procedures involving
This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.
For your reference, a Multiple-Choice Test Preparation Manual is available on the City and County of San Francisco Department of Human Resources website: https://sfdhr.org/sites/default/files/documents/Exam-Information/18426-Multiple-Choice-Test-Preparation-Manual.pdf
You will receive one or more scores with respect to the multiple-choice exam component. One will correspond to the core test component and, should any specialty subtests be added to that component, you may receive one or more additional “specialty” scores. Any scores attained on these components will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take any test components for which you have already attained a score. This core test is also used for 1820 Junior Administrative Analyst, 1822 Administrative Analyst and 1823 Senior Administrative Analyst therefore your test scores may be applied to one or more of these classes if you choose to apply to future recruitments. This is not the same exam that is used for 1824 Principal Administrative Analyst, as such your scores on this exam are not applied to any 1824 recruitments, and your scores from the 1824 exam cannot be applied to this recruitment. If the selection process for the future announcement is held within one year of the date of this examination and it includes any of these components [i.e., core exam or specialty subtest(s)], your score(s) for the corresponding test component(s) will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score(s) to the other announcement or (b) re-take the test component(s). Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the test component (core or specialty subtest) is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.
Date of Examination: Qualified applicants will be notified by email of the exact time, date, and location of the examination.
The certification rule for the eligible list resulting from this examination will be Rule of Ten Scores. The hiring department may conduct additional selection processes to make final hiring decisions.
Eligible List/Score Report
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be twelve (12) months and may be extended with the approval of the Human Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
Applicants with disabilities who meet the minimum eligibility requirements of a job announcement can find information on requesting a reasonable accommodation at
Information regarding requests for veterans preference can be found at:
General Information Concerning City and County of San Francisco Employment Policies and Procedures
Important Employment Information for the City and County of San Francisco can be obtained at
http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.
Terms of the Announcement
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Copies of Application Documents
Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.
Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
General Information concerning City and County of San Francisco Employment Policies and Procedures may be found online at: http://www.sfdhr.org/index.aspx?page=20.
Exam Type: ENTRANCE
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID #: 098422
REC / SC / (415) 831-2082
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.