1250 - Recruiter (Diversity and Inclusion)

Recruitment #PBT-1250-106685


Updated 1/8/2021: Job Announcement is posted for informational purposes only.

The deadline has passed and no new applications are accepted.


Virtual Informational Sessions are Available!

If you are interested in participating in an optional virtual meeting to hear about this exciting career opportunity, register by clicking on the scheduled sessions below. Individuals are not required to attend to apply for the position.

1:00 PM - Tuesday, December 29, 2020

1:00 PM - Tuesday, January 5, 2021

The presentation has been embedded below for those who were unable to attend and will be available as long as the announcement is posted on the website. Note: the video was rerecorded due to technical difficulties. The PowerPoint presentation can be accessed here.

Transcripts created by MS Teams are available for download:

Arabic, Chinese, English, Russian, Spanish, Tagalog, Vietnamese



In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

This is a Position Based Test conducted in accordance with Civil Service Rule 111A.

The Department of Human Resources knows people are the City’s greatest asset. We strive to bring top talent into every department while providing our talented employees with resources for continued professional growth and development. If you are passionate about connecting diverse candidates with City job opportunities, then this might be the job for you!

The Department of Human Resources Workforce Development Division

The Workforce Development Division aims to support talented, diverse individuals to join, stay, and grow in the City and County of San Francisco’s workforce.  We strive to ensure employment is attainable and accessible to a variety of jobseekers. We actively interact with the community to promote City job opportunities and help community members learn how to apply for City jobs. We run apprenticeship programs, fellowship programs, and other programs that provide jobseekers with multiple pathways into City employment.  Once individuals join our workforce, we offer them a variety of training opportunities that support their professional growth within the City. Through team building workshops and trainings that focus on diversity, equity, and inclusion, we actively support City departments in creating workplaces where all employees are respected and feel a strong sense of belonging.

The Diversity Recruitment Team:

Our mission is to promote diversity in the City and County of San Francisco workforce by recruiting highly qualified candidates and fostering meaningful collaborative partnerships with City departments and community stakeholders. We recruit talent, educate the community and job seekers, identify pathway opportunities, and enhance collaboration between City Departments by providing diversity outreach, recruitment strategies, application and civil service workshops, and connections to citywide career fairs.

Essential Job Duties and Responsibilities:

Under direction, the 1250 Recruiter (Diversity and Inclusion), is responsible for actively promoting and recruiting diverse talent for City job opportunities, including individuals representing diverse backgrounds, abilities, professional experiences and life experiences, with special attention on recruiting from the disability community. The 1250 Recruiter is also responsible for establishing partnerships with community-based organizations, educational institutions, professional associations, and other stakeholders to create diverse candidate pipelines for City job opportunities, with the goal to increase diversity in the City's workforce at all levels.

  • Supports department-specific and  citywide recruitment activities for a variety of City job opportunities including: entry level jobs and higher job classifications; apprenticeship, internship, fellowship, and other career pathway programs; public safety hiring; IT hiring, and other diversity recruitment initiatives.
  • Administers the City's ACE Hiring Program for qualified disabled applicants.  This includes actively recruiting job seekers from the disability community, screening and reviewing ACE program applications, securing job placements within City departments for ACE candidates, and monitoring and supporting the success of ACE placements.
  • Partners and consults with City Departments and hiring managers on best practices in diversity recruitment, and diversity and inclusion hiring goals.
  • Supports coordination between City departments on recruitment efforts including citywide career fairs and community outreach efforts.
  • Engages and fosters relationships with diverse candidates which includes the disabled, veterans, Black, Indigenous, and People of Color (BIPOC), and other individuals who have faced challenges gaining employment; provides coaching and education sessions to help these individuals navigate the City’s hiring processes.
  • Develops and maintains a strong recruiting partnerships with community organizations, colleges and universities, and professional associations to promote City employment opportunities.
  • Provides coaching and educational sessions to help job seekers navigate the City’s hiring process.
  • Creates and/or maintains a data system; collect and track data to evaluate effectiveness of recruitment efforts and identify areas for improvement.
  • Analyzes data including workforce demographics and recruitment data, drafts recommendations for diversity recruitment efforts, and reports findings to stakeholders.
  • Develops engaging and compelling marketing and outreach content that includes success stories and social media postings, to promote diversity hiring program efforts to internal and external stakeholders; utilizes multiple communication strategies to promote the City as an employer of choice for diverse job seekers.

We’re looking for someone who:
  • Meets challenges with creativity and resourcefulness - This program thrives on innovative ideas and being resourceful to meet our goals.
  • Hits the ground running - It helps to be a quick study to effectively navigate and explain our merit-based civil service hiring process to candidates. You also need working knowledge of laws and policies around employment.
  • Is an exceptional communicator with a broad variety of audiences - Not only will you be recruiting candidates and keeping them updated, but you will partner with City departments to help them build diverse talent pipelines.
  • Is a creative and effective writer and strong communicator - You will craft persuasive, compelling and informative content for all audiences from job applicants to Executive level staff, through social media postings, web content, newsletters, and formal reports.
  • Has strong administrative skills - This work involves a balance between internal administrative work and external facing recruitment and partnership work, and the ideal candidate must be willing and able to do both well.
  • Has broad networks and demonstrated experience outreaching to diverse audiences.

A few reasons you might love this job:

  • Your work will have a highly positive and meaningful impact on people.
  • You can learn something new every day.
  • You will work with a close-knit and supportive team.
  • You will meet a lot of new people from new job seekers to hiring managers who work all over the City.
  • You can exercise your creativity.
  • You will work in a department that trusts, engages, and values its employees.
  • You will connect job seekers to meaningful, mission-oriented public service work that will contribute to the overall well being of the people of San Francisco.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.


  • Possession of a baccalaureate degree from an accredited college or university


  • Two (2) years of verifiable professional-level experience in recruitment


  • Additional qualifying work experience as a professional personnel analyst may be substituted for up to two (2) years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

How To Apply


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Verification of Experience and Education

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Failure to provide the required verification when requested may result in rejection of application and/or appointment in this class.  Refer to the following links for information on acceptable forms of verification:

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the City and County of San Francisco.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Gary Chen by email at Gary.w.chen@sfgov.org

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualification for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Examination (Weight: 100%)

Qualifying applicants must complete the supplemental questionnaire. The purpose of the Supplemental Questionnaire is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas, which have been identified as critical for this position and include, but are not limited to: Knowledge of recruitment methodologies and techniques to increase awareness among diversity communities. Knowledge of the challenges that applicants may face in obtaining employment and develop strategies to address typical hiring obstacles. Knowledge of diversity focused local community based organizations, colleges and universities, professional association, and other diversity focused organizations.Ability to build, collect, track, and analyze recruitment data, develop recommendations and report findings. Ability to communicate in writing in a clear and concise manner.

A passing score must be achieved on the exam component listed above in order to be placed on the eligible list score report. Candidates will be placed on the eligible list in rank order according to their final score.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 12 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Count-by-Job-Codes.pdf.

The certification rule of the eligible list resulting from this examination will be Rule of Ten Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all. 

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process

Reasonable Accommodation Requests: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Veterans Preference: Information regarding requests for Veterans Preference can be found at: 

Seniority Credit in Promotional Exams:  Information regarding seniority credit can be found at:

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Exam Type:  CPE
Issued: December 16, 2020

Amended: 12/21/2020; 1/8/2021

Carol Isen
Acting Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-1250-106685
HRD/ GWC / Gary.w.chen@sfgov.org


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


Powered by JobAps