0942 - Manager VII, Water Supply & Treatment Division Manager
|Department||Public Utilities Commission|
|Date Opened||9/4/2019 08:00:00 AM|
|Filing Deadline||10/2/2019 5:00:00 PM|
|Salary||$80.33 - $102.50/hour; $13,923.00 - $17,767.00/month; $167,076.00 - $213,200.00/year|
|Job Type||Permanent PBT|
0942 - Manager VII, Water Supply & Treatment Division Manager
San Francisco Public Utilities Commission
This is a Position-Based Test conducted in accordance with CSC Rule 111A.
September 18: Announcement has been amended to extend the filing date and allow for additional applications. Applicants who already applied will be included in the applicant pool and need not reapply,
Under the direction of the Assistant General Manager for Water, the Water Supply & Treatment Division (WST) Manager exercises responsible charge of SFPUC Regional Water System facilities in the Bay Area as well as the related personnel, buildings and grounds. This position is responsible for managing day-to-day operation and maintenance of major water system infrastructure, including dams and reservoirs, treatment plants, pumping stations, transmission tunnels and pipelines from the Tesla Treatment Facility to the southern border of San Francisco County (see Map) in order to deliver over 200 million gallons per day of high quality drinking water service to wholesale customers on the Peninsula and in the South and East Bay. Since this is critical service upon which the region depends for long term health, safety and economic prosperity, this position requires high level managerial leadership of administrative, operational, maintenance and engineering staff; sustainable stewardship of public infrastructure; immediate responsiveness to unanticipated events that threaten Regional Water System services or other emergencies involving the Division’s staff or facilities; and faithful representation of the Division in public meetings where SFPUC drinking water policy, contracting, budgeting and related public concerns are discussed.
Essential Duties and Responsibilities:
The WST Manager will report to the Assistant General Manager for Water on water supply and treatment activities, collaborating with the enterprise management team and supporting the work of other Water Enterprise Divisions.
Supervise the Division’s management staff, supporting their personnel management efforts, defining their work objectives, and coordinating their collaboration to deliver services. There are currently six subordinate managers, who are responsible for the work of 250 in-house staff and a multitude of contract resources.
The WST Division Manager will oversee:
The management of Regional Water System operations in the Bay Area;
Maintenance of Regional Water System Facilities;
Division’s compliance with dam safety and environmental and workplace regulations;
Maintenance engineering, planning and design required to get the most from public investment in regional water facilities;
Reservation of sufficient emergency storage in Bay Area reservoirs and the preparation of staff for response to regional and water system emergencies;
Responsible request and use of annual operational and capital improvement budgets;
Constructive engagement and development of staff and provision for their succession;
Positive and effective communication within the Division and externally to its stakeholders;
Development and preservation of the Division’s institutional knowledge.
San Francisco’s Public Utilities Commission seeks a confident, results-oriented leader and manager who is passionate about the environment and public service. The ideal candidate will be responsible for overseeing multiple major projects at one time to ensure budgets are contained and timelines are met. They will also champion working in a fast-paced, supportive environment where collegiality, professionalism, teamwork, and an appreciation for fun are valued.
The Leadership Competency Model illustrates what it means to be successful for any leader at the SFPUC, supporting our commitment to organizational excellence. The ideal candidate will have a demonstrated track record and ability to exercise the following competencies which are the most critical to the Water Supply and Treatment Division Manager, SFPUC role:
Relationship Management – Leverages outstanding communication skills to build open, honest, and respectful relationships, developing networks and lasting partnerships across boundaries to maintain strategic relationships and achieve common goals. Engages and works collaboratively with the active unions, diverse neighborhoods, other departments and the PUC’s Executive Team.
Strategic Planning – Formulates objectives and priorities, implements plans, and allocates resources to achieve the long-term goals of the organization. Implements the capital plan, tracking progress and staying on top of the multi-year implementation.
Business Acumen - Leverages business concepts, terms, and tools to achieve desired outcomes and develop sound budgets and plans surrounding the financial and operational functions of the organization.
Change Management – Provides active and visible sponsorship for change initiatives in order to drive the adoption and usage of new solutions to fully realize organizational benefits and project objectives.
Accountability – Inspires trust by acting with integrity, honesty, and fairness. Holds self and others to their roles and responsibilities. Acts as a responsible steward of the resources entrusted to the SFPUC.
Risk Management – Identifies, assesses, and mitigates operational, financial, legal, or health and safety risks impacting the organization's achievement of strategic goals and objectives.
Talent Management – Builds and develops a highly-skilled workforce based on organizational goals, budget considerations, and staffing needs. Creates succession planning strategies to address an aging workforce.
Innovation – Creates a thriving culture in which employees feel both safe and encouraged to explore new ideas and improve existing ones. Voices opinions, remaining open to feedback, diverse perspectives, and embraces opportunities for improvement and change.
Safety Excellence - Actively promotes a safety culture of the highest standard by allocating resources, ensuring compliance, and creating policies aligned with industry best practices.
Compensation and Benefits
The Water Supply Treatment Division Manager, SFPUC will be compensated within an annual salary range of $165,412 to $211,094 annually. Appointment above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills. A special approval process is necessary for appointment above the normal salary range.
The City also provides an excellent benefits package, including:
Retirement – Through the San Francisco Employee Retirement System (SFERS) a defined-benefit retirement is provided under the “2.3% at 62” miscellaneous employees’ formula.
Life Insurance – Life insurance is provided in the amount of $50,000.
Benefits – Eligible Municipal Executives may enroll themselves and eligible family members in medical, dental, and vision benefits.
Executive Leave and Vacation – Five days of paid executive leave and five ‘floating holidays’ are provided annually.
Vacation days are accrued at increasing rates starting with ten days annually in the first five years of continuous service, rising to twenty days annually after completing fifteen years of continuous service.
Legal Holidays – Eleven (11) paid legal holidays per year.
Sick Leave – Thirteen (13) days annually.
For additional information regarding benefits, visit: http://sfdhr.org/benefits-overview
Equal Employment Opportunity:
If you are interested in a job like this, we are looking for people that have the following:
1. Possession of a baccalaureate degree from an accredited college or university; AND
2. Five (5) years of engineering, operations and/or maintenance experience including at least three (3) years of supervisory experience in a water or wastewater utility agency; AND
3. Possession of a current valid driver’s license.
· Excellent oral and written reporting skills
· Degree in engineering, business administration, management or a closely related field
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Please note the education and experience verification process:
• If selected as a finalist, candidates will be required to submit verification of qualifying education, training, license/certificate and experience.
• All applicants may be required to submit verification of qualifying education and experience, at any point in the application, examination or departmental selection processes and progression in the selection process may be contingent upon submission of verification.
• For verification guidelines, please refer to the following link: https://sfdhr.org/information-about-hiring-process#verification.
• Once you have your verification, please send via email to email@example.com with subject line “0942 – WST Manager Verification – Last Name, First Name”
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.
Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.
Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.
Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.
Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
· Select the desired job announcement
· Select “Apply” and read and acknowledge the information
· Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
· Follow instructions on the screen
Need help completing the application?
Computers are available for the public from 8:00 a.m. to 5:00 p.m., Monday through Friday, to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
We communicate by email.
You may be contacted by email about this announcement and, therefore, it is your responsibility to ensure that your registered email address is accurate and kept up-to-date. Also, you must ensure that email from CCSF is not blocked on your computer by a spam filter. To prevent blocking, you should set up your email to accept CCSF mail from the following addresses: @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu. You will receive a confirmation email that your online application has been received in response to every announcement for which you apply. You should retain the confirmation email for your records. Failure to receive the email means that the online application was not submitted or received.
Word of advice:
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Have questions about the application process?
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Danny Wan, by telephone at 415-554-1648, or by email at firstname.lastname@example.org.
Minimum Qualifications Supplemental Questionnaire (MQSQ - Qualifying)
Applicants will be prompted to complete a Supplemental Questionnaire as part of the online application process. All applicants must complete the Supplemental Questionnaire and it must be submitted with the application by the final filing deadline. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Applicant responses to the Supplemental Questionnaire will be used to assist in determining if applicants meet the minimum qualifications for the position.
Management Test Battery: (Weight: 40%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. Please note: this examination is only held in San Francisco.
A passing score must be achieved on the Management Test Battery in order to continue in the selection process. This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.
Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.
Supplemental Questionnaire Evaluation: (Weight - 60%)
Candidates will be prompted to complete a supplemental questionnaire as part of the online employment application. The Supplemental Questionnaire Evaluation is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: Knowledge of asset management and capital planning/budgeting and master plans; knowledge of water operations; knowledge of preventative maintenance principles; ability to motivate, manage, mentor and develop staff into an effective team; ability to represent organization to customers, external stakeholders and public. Ability to effectively communicate in writing and write persuasively; ability to lead during an emergency and work within an emergency response structure; and ability to develop and manage budget and control costs effectively.
The department may administer additional position-specific selection procedures to make final hiring decisions.
Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.
This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.
Qualified candidates will be notified of the exact date, time and location of the examination.
A passing score must be achieved on the Management Test Battery and Supplemental Questionnaire Evaluation in order to continue in the selection process and be placed on the eligible list.
Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.
The department may administer additional position-specific selection procedures to make final hiring decisions.
Candidates scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.
The certification rule for the ranked eligible lists resulting from this examination will be Rule of the List. The department may administer additional position-specific selection procedures to make final hiring decisions.
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.
If you receive a conditional offer of employment, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you were given a conditional offer of employment. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
· Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
· Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you receive a conditional offer of employment, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.
Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities
Veteran’s Preference: Information regarding requests for Veterans Preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference
Seniority Credit in Promotional Exams: Information regarding requests for seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit
General Information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20
Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies
Right to Work: http://www.sfdhr.org/index.aspx?page=20#identification. All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Exam Type: Combined Promotive and Entrance
Issued: September 4, 2019, amended September 18, 2019
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID: PBT-0942-098824
PUC - DW (415) 554-1648
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.