0931 Peninsula Watershed Rights of Way and SF Lands Resources Mgr

Manager III

Recruitment #PBT-0931-100705



February 3, 2021: This announcement has been amended to extend the filing date and allow for additional applications. Applicants who already applied will be included in the applicant pool and need not reapply.

This is a Position-Based Test conducted in accordance with CSC Rule 111A.


San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. As you explore career opportunities with us, download our career guide and learn about what you can expect during the hiring process. 


Under general direction of the Natural Resources and Lands Management (NRLM) Division Manager, the 0931 Manager III – Peninsula Watershed, Rights of Way and SF Lands Resources Manager oversees the Peninsula Watershed, Rights of Way and San Francisco Lands Management Section of the Water Enterprise’s Natural Resources and Lands Management Division. Geographically, this scope includes management of the San Francisco Public Utilities Commission (SFPUC) owned lands on the Peninsula (Burlingame, Cypress Work Center and Millbrae), Hetch Hetchy Regional Water System Rights of Way in the Bay Area, and lands in San Francisco, and office and field staffs operating on the Peninsula and in San Francisco. The incumbent in this position is responsible for land management (e.g., maintenance of roads, fences, trails, non-native invasive species, wildfire risk reduction, and supervision of land management and patrol staff), natural resources planning and coordination with stakeholder interests (related to hydrology, forestry, and community outreach and public education), and biological monitoring (e.g., limnology, botany, fisheries, and wildlife) within this geographic scope. The primary work location for this position will be at Burlingame, CA with some travel within the Peninsula area and to San Francisco, CA as needed.

The Peninsula Watershed, Rights of Way and SF Lands Resources Manager will be responsible for:

  • Directs the work of approximately 35 full-time and up to 15 part-time professional staff and field personnel; develops annual work plans for the Section and direct reports; assigns priorities and evaluates performance; fosters professional development opportunities for Section staff; and initiates progressive disciplinary action when necessary.
  • With the other two section managers, works with Division Manager to prepare NRLM annual operating (approximately $13 million) and 10-year capital (approximately $85 million) budgets.  Within the Section, manages financial resources to accomplish annual work plan objectives, and tracks spending to assure accountability.
  • Directs the planning and implementation of projects (SFPUC and outside organization) that affect these areas and natural resources and administers the implementation of the Peninsula Watershed Management Plan and Right-of-Way (ROW) policies.
  • Coordinates the work of consultants within these geographic areas; assists with the development and oversight of contracts; works with consultants selected to perform work; and monitors this work and authorizes payments.
  • In coordination with the NRLM Planning and Compliance Manager, assures that all activities that affect these areas and their natural resources are planned and managed in accordance with applicable federal, state, and local environmental laws and regulations.
  • Manages all watershed activities related to: minimizing wildfire risk; natural resource protection, restoration, and monitoring; law enforcement; and security.
  • Leads the management of the watershed land access permit system, in coordination with Tuolumne and Alameda Watershed Resources Manager and Real Estate Services. Ensures that all watershed and ROW activities are implemented to protect the safety of the general public and SFPUC staff.
  • Oversees staff responsible for implementing education programs related to public access to the watershed, including the Bay Area Ridge Trail docent/volunteer program.
  • Plans, implements, and supervises field investigations and studies of natural resources within these watershed lands. Develops cooperative research agreements with outside interests focused on SFPUC priority natural resource issues. Ensures that data from research, studies, and field investigations is documented and organized into Division files, including the Geographic Information System and other natural resource databases.
  • Establishes and maintains relationships with numerous outside agencies and interest groups within these watershed and surrounding counties.  Maintains information on key contacts; keeps appropriate Water Enterprise and Division staff informed of watershed related issues and concerns; represents the SFPUC to federal, state, and local government officials; and responds to public inquiries about the watersheds.
  • Oversees and supervises the submittal of work orders to other Water Enterprise Divisions to accomplish required maintenance work within these watersheds related to land management (e.g., roads, fences, trails, culverts, fuel breaks and other vegetation management related to fuel suppression).
  • Participates as a member of the Division senior staff and management teams and ensures the implementation of the Water Enterprise Environmental Stewardship Policy within these watersheds.
  • Class 0931 – Peninsula Watershed, ROW and SF Lands Resources Manager performs other related duties as required.

The Ideal Candidate

San Francisco’s Public Utilities Commission seeks a confident, results-oriented leader and manager who is passionate about the environment and public service. The ideal candidate will be responsible for overseeing multiple activities simultaneously while ensuring all policies, rules, and regulations are met. They will also champion working in a fast-paced, supportive environment where collegiality, professionalism, teamwork, and an appreciation for fun are valued.

The Leadership Competency Model illustrates what it means to be successful for any leader at the SFPUC, supporting our commitment to organizational excellence.


The ideal candidate will have a demonstrated track record and ability to exercise the following competencies critical to this role:

  • Strategic Planning - ​Formulates objectives and priorities, implements plans, and allocates resources to achieve the long-term goals of the organization
  • Set Vision and Direction - Envisions what the future looks like at a defined point, communicates this vision with authentic conviction, and inspires and engages others in creating that future
  • Business Acumen - Understands and leverages business concepts, terms, and tools to achieve desired outcomes. Makes informed decisions and develops sound budgets and plans surrounding the financial and operational functions of the organization. Demonstrates expertise in the utility industry landscape. Develops compelling business cases to support organizational plans and objectives
  • Decision Making and Problem Solving - Takes ownership of problems and makes timely, responsible, transparent, and clear decisions. Involves others in addressing problems and seeking solutions. Gathers relevant information and conducts appropriate analyses. Understands the impact of decisions
  • Relationship Management - Builds open, honest, and respectful relationships through effective communication and collaboration techniques. Develops networks and lasting partnerships across boundaries to maintain strategic relationships and achieve common goals. Utilizes a variety of communication approaches to successfully gain support, influence others, and strengthen relationships

Compensation and Benefits

The Peninsula Watershed, ROW and SF Lands Watershed Resources Manager will be compensated within an annual salary range of $129,220 to $164,944 annually. Appointment above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills. A special approval process is necessary for appointment above the normal salary range.

The City also provides an excellent benefits package, including:

  • Retirement – Through the San Francisco Employee Retirement System (SFERS) a defined-benefit retirement is provided under the “2.3% at 62” miscellaneous employees’ formula.
  • Life Insurance – Life insurance is provided in the amount of $50,000.
  • Benefits – Eligible Municipal Executives may enroll themselves and eligible family members in medical, dental, and vision benefits.
  • Executive Leave and Vacation – Five days of paid executive leave and five ‘floating holidays’ are provided annually.
  • Vacation days are accrued at increasing rates starting with ten days annually in the first five years of continuous service, rising to twenty days annually after completing fifteen years of continuous service.
  • Legal Holidays – Eleven (11) paid legal holidays per year.
  • Sick Leave – Thirteen (13) days annually.

For additional information regarding benefits, visit: http://sfdhr.org/benefits-overview

Equal Employment Opportunity:  The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Minimum Qualifications

If you are interested in a job like this, we are looking for people that have the following:


Possession of a baccalaureate degree from an accredited university or college.


Five (5) years of professional experience in natural resources and/or land management, of which three (3) years must include experience supervising professionals.


Education substitution - Additional qualifying work experience in natural resources management may be substituted for the required education on a year for year basis for up to two (2) years (30 semester / 45 quarter units equal one year). 


The stated desirable qualification may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. 

  • Possession of a baccalaureate degree from an accredited university or college in natural resources management, environmental sciences, biology, watershed management, forestry, or a closely related field

The above minimum qualifications reflect special conditions associated with the position to be filled. They may differ from the standard minimum qualifications associated with this classification.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in the “Education” and “Training and Employment Record” sections of the City and County of San Francisco online application by the filing deadline. A resume does NOT substitute for this section of the City application and will not be considered in determining whether you meet the minimum qualifications.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.

Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.

Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public.

We communicate by email.

You may be contacted by email about this announcement and, therefore, it is your responsibility to ensure that your registered email address is accurate and kept up-to-date.  Also, you must ensure that email from CCSF is not blocked on your computer by a spam filter.  To prevent blocking, you should set up your email to accept CCSF mail from the following addresses: @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu. You will receive a confirmation email that your online application has been received in response to every announcement for which you apply. You should retain the confirmation email for your records.  Failure to receive the email means that the online application was not submitted or received.

Word of advice:

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Have questions about the application process?

If you have any questions regarding this recruitment or application process, please contact the exam analyst, David Jung by email at djung@sfwater.org.

Selection Procedures

Minimum Qualifications Supplemental Questionnaire (MQSQ - Qualifying)

Applicants will be prompted to complete a Supplemental Questionnaire as part of the online application process. All applicants must complete the Supplemental Questionnaire and it must be submitted with the application by the final filing deadline. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Applicant responses to the Supplemental Questionnaire will be used to assist in determining if applicants meet the minimum qualifications for the position.

Supplemental Questionnaire (Weight: 60%)

Applicants will be prompted to complete a supplemental questionnaire that must be submitted during the online application process. All applicants must complete the supplemental questionnaire. The purpose of the Supplemental Questionnaire is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas, which have been identified as critical for this position and include, but are not limited to:

  • Knowledge of Scientific Principles - an understanding of general aquatic and terrestrial biology, aquatic chemistry, limnology, fisheries science, and their practical application for drinking water utilities; ability to oversee the design of scientific research.
  • Knowledge of Environmental Planning and Monitoring Principles - an understanding of environmental planning and stewardship; ability to interpret monitoring data and integrate these results into future plans and operations.
  • Knowledge of Supply, Treatment, and Distribution Principles - an understanding of the principles of drinking water treatment; source water management; water distribution system operation; and ability to apply knowledge to problem solving activities.
  • Knowledge of Watershed Land Management Principles - an understanding of land management activities, including vegetation management, road and fence management/construction, security issues, recreational issues, and their potential impacts on water quality and ecosystem health.
  • Knowledge of State and Federal Regulations - an understanding of state and federal environmental regulations applicable to drinking water utilities and land management organizations, including CEQA, NEPA, state and federal endangered species acts, Clean Water Act, California Porter-Cologne Water Quality Control Act, and California Department of Fish and Game Codes.
  • Managerial Ability - the ability to plan, assign, and review the work of section staff; maximize use of resources, time, and personnel; structure and nourish a professional work environment, coordinate and delegate assignments; oversee multiple projects; manage contracts and consultants (track project progress, budget, deliverables, etc.); inspire and encourage subordinates to maximize performance; and set measurable goals for section staff.
  • Ability to Plan and Organize - the ability to identify and establish priorities; project long-range goals, activities and timetables for specific projects; schedule and coordinate tasks to meet goals and objectives; anticipate problems and their consequences and propose alternate courses of action.
  • Interpersonal Skills - experience interacting with people in a manner that shows concern for individuals and sensitivity to professional differences of opinion; and the ability to work with diverse stakeholders in contentious forums to develop solutions to complex problems with broad support.
  • Communication Skills - writing clearly and effectively; synthesizing complex issues in concise written statements; speaking in a precise and understandable manner to both large groups and individuals; and ability to listen and respond in a thoughtful and professional manner.
Management Test Battery: (Weight: 40%)

Qualified candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. 

Please note: this examination is only held in San Francisco.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either(a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Retesting is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

A passing score must be achieved on the Supplementary Questionnaire and Management Test Battery in order to continue in the selection process and be placed on the eligible list.

The department may administer additional position-specific selection procedures to make final hiring decisions.

Candidates scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Certification Rule:
The certification rule for the ranked eligible lists resulting from this examination will be Rule of the List. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director. 

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

Conviction History

If you receive a conditional offer of employment, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you receive a conditional offer of employment, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.

Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Veteran's Preference: Information regarding requests for Veterans Preference can be found at: 

Seniority Credit in Promotional Exams: Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process 

Copies of Application Documents:http://www.sfdhr.org/index.aspx?page=20#copies

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification

Exam Type: Combined Promotive and Entrance

Issued: January 11, 2021; amended February 3, 2021

Carol Isen, Acting Human Resources Director
Department of Human Resources
Recruitment ID: PBT-0931-100705
PUC – DJ (415) 516-9857


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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