0922 Manager I, Building Manager

Real Estate Division

Recruitment #PBT-0922-100407

Introduction

This is a Position Based Test conducted in accordance with Civil Service Rule 111A.

The Real Estate Division is composed of a team of over 240 full time staff delivering professional real estate services to a variety of clients with responsibility for:

  • Acquisition of all real property required for City purposes
  • Sale of surplus real property owned by the City
  • Leasing of property required by various City departments
  • Operations at the Alemany Farmers’ and Flea Markets (100 Alemany) and UN Gift Gallery (UN Plaza)
  • Custodial and engineering services for various City departments at over 60 different locations
  • Full service property management services to another 2,000,000 square feet of city-owned offices, including City Hall, 1 South Van Ness Avenue and the Hall of Justice

The Real Estate Division (RED) has two positions that will serve as Building Managers within the Public Safety Campus which is comprised of approximately 39 facilities and over 2 million square feet with new facilities coming soon. These positions are responsible for the day to day operation and management of various buildings.

Essential duties include, but are not limited to:

  1. Manages day to day operations, policies and procedures for assigned buildings/locations
  2. Direct contact between RED, tenants, vendors and onsite operations teams, including providing information about the building and orientation process for new tenants/clients
  3. Responsible for ensuring a safe and secure working environment for tenants/City staff
  4. Provides weekly updates of building/property status, issues, and action plan; documents, updates and distributes tenant manuals and safety handbooks to all client departments every two years
  5. Coordinates building tours and viewings; assists and coordinates City department moves into and out of buildings
  6. Oversees and assists transaction agents with updates to leases in assigned buildings
  7. Monitors CMMS’ requests to ensure timely completion and resolution to tenants’ satisfaction, and communicates completion with the tenants
  8. Coordinates and monitors contractors’/consultants’ work in buildings/properties; responsible for management and renewal planning of building contracts such as “pest control,” landscaping, and others
  9. Prepares proposed budgets with detailed justification and persuasive arguments for proposals including City department/tenant moves, and liaisons with PWD/BBR for scheduling onsite repair and/or improvement work
  10. Works with other managers, RED staff and City staff to implement projects, and ensure buildings and building systems are functioning/operating properly; conducts routine interior and exterior building operational inspections
  11. Develops, with input from other City staff, engineers, etc., capital plan/project requests and long-range planning for buildings and properties
  12. Project Management and/or coordination of interior and exterior building repair and improvement projects, i.e. construction, tenant improvement, HVAC upgrade, signage upgrade, lighting retrofit; and ensures ADA compliance in buildings and manages related projects
  13. Manages security/locks and access within facilities and coordinates/provides new keys/locks; liaisons with Media Services on providing appropriate badge access in buildings
  14. Works with District General Manager and energy star contracted engineer to secure yearly rating; coordinates and responsible for providing feedback and oversight of greening strategies involving tenant behaviors
  15. Performing other related duties as assigned.

Minimum Qualifications

  1. Possession of a baccalaureate degree from an accredited college or university; AND
  2. Three (3) years of experience in office building or property management. Management of residential properties alone is not qualifying experience.

Substitution:
Additional qualifying experience may be substituted for up to 2 years of the required education. One year (2,000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes:

  • One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
  • Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

DESIRABLE QUALIFICATIONS
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Experience working with senior government officials
  • Experience working with general contractors
  • Experience working with building trades positions
  • Experience directing resources in appropriate fashion to execute tenant improvement plans, managing tenant improvements, troubleshooting client/occupant concerns
  • Possesses a working knowledge of construction plans, documents and permitting processes

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Angie Ignao, at (415) 554-6107, or via email to: angie.ignao@sfdpw.org.

Verification:
Applicants may be required to submit verification of the qualifying experience and education, at any point in the application, examination or departmental selection process. Resumes will not be accepted in lieu of verification of qualifying experience and education. When requested, applicants who possess a degree that is from a foreign and/or non-accredited college or university may be required to provide an equivalency certification of the degree. Failure to submit the required verification, when requested, may result in disqualification or ineligibility for employment. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Minimum Qualification Supplemental Questionnaire: (Weight: Qualifying)
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Supervisory Test Battery: (Weight: 50%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=325

A passing score must be achieved on the Supervisory Test Battery in order to continue in the selection process.

This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Supervisory Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery, your score will be automatically applied to that announcement, However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Written Examination: (Weight: 50%)
Candidates achieving a passing score on the Supervisory Test Battery will be invited to participate in the written examination to assess a candidate’s knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of methods and procedures used for developing, organizing, overseeing and evaluating building/property transactions; skilled in building/property management techniques, tools, and processes; knowledge of safety procedures; permitting processes in building and building operations; project management ability; management ability; human relations ability; written communication ability; computer literacy.

Candidates must achieve a passing score on the Supervisory Test Battery and Written examination in order to be ranked on the eligible list.

CERTIFICATION RULE:
The certification rule for the ranked eligible lists resulting from this examination will be Rule of List. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Requests:
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

Information regarding requests for Veterans Preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference  

Seniority Credit in Promotional Exams:  Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit  

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.  

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.  

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.  

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.  

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.  

Exam Type: Combined Promotive and Entrance
Issued: February 24, 2020

Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID: PBT-0922-100407
ADM- AI (415) 554-6107
MCCP 70-096: 10119

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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