0922 Manager I - Park Services Field Operations Support Manager
|Specialty||Parks and Open Space|
|Department||Recreation and Parks|
|Date Opened||6/28/2019 5:00:00 PM|
|Filing Deadline||7/15/2019 5:00:00 PM|
|Salary||$50.09 - $63.94/hour; $8,682.00 - $11,083.00/month; $104,182.00 - $132,990.00/year|
|Job Type||Permanent PBT|
This is a Position-Based Test conducted in accordance with Civil Service Commission Rule 111A.
The San Francisco Recreation and Park Department (RPD) manages and maintains more than 220 parks, playgrounds and open spaces in the city, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100-acre system includes 24 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department's responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts and Lake Merced.
More than 2,000 talented individuals comprise our team, from gardeners, foresters and recreation leaders to park patrol officers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.
Under the direction of the Superintendent of Parks and Open Spaces, this position manages the staff and operations of personnel engaged in landscape and custodial duties in the Recreation and Park Department. This includes the direct management of workforce development programs such as the Gardener Apprenticeship Program and Custodial Relief Program, and Gardener Relief Program. This position oversees and manages training efforts for the landscape and custodial components of the Parks and Open Space Division, including the Human Services Agency's Public Service Trainee program participants. It will also manage the Field Support Services unit which provides analytical support for the Parks and Open Space Division.
The 0922 Park Services Manager:
1. Manages a Park Services Area or other park services delivery function, providing oversight of public parklands, facilities, recreational activities, and events.
2. Recruits, trains and supervises, often through subordinate staff, Park Section Supervisors, Gardeners, Gardener Apprentices, Integrated Pest Management Specialists, Volunteer / Outreach Coordinators, Custodial Supervisors, Assistant Custodial Supervisors, Custodians, Public Service Trainees, interns, and volunteers; Develops and implements work plans, and evaluates performance.
3. Provides direct management and supervisory oversight to the creation, care, design, restoration and maintenance of parks, athletic facilities, open spaces, natural habitats and ecosystems, landscapes, grounds and supporting facilities and amenities.
4. Provides leadership in developing, carrying out, communicating and enforcing policies and procedures.
5. Works with Project Managers on capital projects, which may involve instructing, monitoring, evaluating, and reviewing the work of outside designers and contractors.
6. Supervises or leads collaborative efforts with community stakeholders and provides support to partner organizations to further the stewardship of the City's parks and open spaces.
7. Conducts problem-solving requiring analysis of issues that may result in deviations from routine processes, integration of new technology, and/or acquisition of additional resources.
8. Coordinates, often through subordinate staff, park operations with property management, concessions and events.
1. A Bachelor of Art or Science Degree in Horticulture, Agronomy, Botany, Landscape Architecture, or related field; AND
2. Five (5) years of professional experience in the care and maintenance of landscaped grounds, sport fields, and/or golf courses, two (2) years of which must include supervisory experience.
Additional professional experience in the care and maintenance of landscaped grounds, sport fields, and/or golf courses may substitute for the education on a year-for-year basis.
1. Extensive professional experience working in a public parkland environment;
2. Master’s degree in horticulture, regenerative studies, agronomy, horticulture, botany, landscape architecture or related fields;
3. Experience in budget preparation, administration and control;
4. Experience simultaneously overseeing multiple programs with diverse staff;
5. Excellent ability to communicate effectively both orally and in writing to diverse audiences.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
- Select the desired job announcement (PBT-0922-092847)
- Select “Apply” and read and acknowledge the information
- Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
- Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Antonio Archuleta, by telephone at (415) 831-6858, or by email at firstname.lastname@example.org.
Minimum Qualifications Supplemental Questionnaire (Weight: Qualifying)
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.
Supervisory Test Battery (Weight: 40%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=325
A passing score must be achieved on the Supervisory Test Battery in order to continue in the selection process.
This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.
Scores attained on the Supervisory Test Battery (STB) will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the STB. The STB may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the STB, your score will be automatically applied to that announcement, however, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the STB. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the STB is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.
Training and Experience Evaluation (Weight: 60%)
Applicants who receive a passing score on the STB will be provided via email, a Supplemental Questionnaire which comprises a Training and Experience evaluation (T&E) as part of the examination process. The T&E weighted score will be incorporated to help determine relative knowledge, skills, and abilities in job related areas which may include but are not limited to knowledge of: public parkland operations, including landscape management, maintenance and design, ecological restoration and natural resource management, custodial service delivery, irrigation and other landscape systems management, athletic field and turf management, facility maintenance, and safety; budget preparation, administration and control; laws, rules, regulations and enforcement procedures related to public parkland and facilities; and ability to: use computer applications and technical innovation to achieve management goals; communicate effectively orally and in writing, maintain operating records and draft reports, correspondence and recommendations; develop and sustain partnerships with the public; interpret, coordinate and enforce policies and procedures; prioritize a demanding workload and manage multiple projects; identify and analyze problems to produce strategic solutions and improve existing programs and procedures.
The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of twelve (12) months, and may be extended with the approval of the Human Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.
Candidates who receive passing scores on both selection procedures will be placed on the eligible list in rank order according to their final score. Once the list is established, the department may administer additional position-specific selection procedures to make final hiring decisions.
Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. The department may administer additional selection procedures to make final hiring decisions.
Department Selection Procedure
The Recreation and Park Department may administer additional position-specific selection procedures to make final hiring decisions for position(s) in class 0922 Manager I. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. Only those candidates deemed best qualified will continue in the departmental selection process, which may consist of an oral interview and/or performance exercise.
Verification of Experience and/or Education
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456
Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
Terms of Announcement
Position Based Tests are administered in accordance with Civil Service Rule 111A. General information concerning City and County of San Francisco employment policies and procedures may be found in the pamphlet entitled "Important Employment Information for Position Based Testing". This information is part of the terms of this announcement. The pamphlet is available at the Department of Human Resources Information Center, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103 or on-line at: http://www.sfdhr.org/index.aspx?page=20#positionbasedtesting.
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules, or regulations. Clerical errors may be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Copies of Application Documents
Information can be found at: http://www.sfdhr.org/index.aspx?page=20#copies.
Applicants with disabilities requiring reasonable accommodation for this recruitment can find information on requesting a reasonable accommodation at: http://www.sfdhr.org/index.aspx?page=20#reasonableaccommodation.
May be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.
Concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20.
Driver's License requirement
Most positions require a valid California's driver's license: http://www.sfdhr.org/index.aspx?page=20#license.
Information can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference.
Seniority Credit in Promotional Exams
Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit.
Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification.
Exam Type: CPE
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-0922-092847
REC / AA/ 415-831-6858
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.