H-33 Captain, Emergency Medical Services

Recruitment #CBT-H033-903458


The H-33 EMS Captain is a management position in the San Francisco Fire Department Emergency Medical Services (EMS) Division. Under general direction of the EMS Division Chief or other higher-ranking officers in the Department, the H-33 EMS Captain directs and supervises the activities of Fire Rescue Paramedic, Firefighter Paramedic staff, and other auxiliary personnel in an assigned area. An EMS Captain may be assigned to Field Operations, Emergency Communications, Station 49, Division of Training, Airport, Quality Assurance and Administration. Based on assignment, an EMS Captain’s duties may include, but are not limited to: manages and assesses clinical performance of paramedic and EMT staff; identifies, evaluates and reduces opportunities of injury to the public or department members; manages system operations; provides education and training to department members; counsels staff engaged in EMS activities; evaluates and improves quality assurance; investigates critical incidents and unusual occurrences; coordinates activities with fire officers and chiefs at scenes of medical or fire emergencies and disasters; participates in special projects as assigned. The H-33 EMS Captain may also be required to perform related duties as required.

Minimum Qualifications

  1. Successful completion of probationary period in Class H-1, H-3 Level 2, or H‑3 Level 3
  2. Five (5) years of experience as a sworn permanent appointee in the San Francisco Fire Department
  3. Three (3) years of experience as a paramedic in the San Francisco Fire Department
  4. Possession of a valid Paramedic license issued by the State of California EMS Authority
  5. Current Paramedic accreditation from the San Francisco EMS Agency
  6. Possession of a valid California Driver License
  7. Current Paramedic knowledge and skills competence verification by the San Francisco Fire Department EMS Medical Director

Applicants must meet the minimum qualifications by the final application filing dates unless otherwise noted.

*Candidates who are under consideration for appointment will be contacted by the Fire Department for verification of knowledge and skills competence. Candidates who do not meet the standards set by the San Francisco Fire Department EMS Medical Director will be placed under waiver on the eligible list and will not be available for appointment until such time as they are able to meet those standards.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Search for the "H033" Job Announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously” 
  • Follow instructions on the screen 
  • Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Noemi “Amy” Herndon, by telephone at 415.551.8943, or by email at Noemi.Herndon@sfgov.org.

Selection Plan

It is anticipated that the 2019 H-33 EMS Captain examination will be comprised of two job-related exercises. Both exercises are tentatively scheduled to be administered in November 2019. Qualified applicants will be notified of the exact date, time and location of the exercises. Candidates must successfully complete both exercise to receive a final score, which will be a composite of the scores obtained on the two exercises.

A final passing score will be established. Only those candidates who attain a final score at or above the pass point will have their names included on the eligible list.

Examination Preparation Guide:
A description of the examination components, including component weights, will be included in the Preparation Guide. The Preparation Guide will also list the job-related task clusters from which examination tasks will be simulated. It will also identify knowledge and abilities that may be evaluated by each test component. The Preparation Guide will be available at least 30 days prior to the administration of the examination. Qualified applicants will be notified via email when the Preparation Guide becomes available.

Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 24 months, and may be extended with the approval of the Human Resources Director.

The certification rule for the eligible list resulting from this examination will be Statistically Valid Grouping. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Secondary Criteria:
In accordance with Civil Service Rule 313.2.1, the Chief of Department will consider the following secondary criteria when making appointments from the eligible list:

  • Fire Department experience (i.e., length and variety)
  • Education and training
  • Completion of State Fire Marshal courses or equivalent
  • Disciplinary record

Secondary criteria items will be reviewed in totality and will not be weighted. Candidates will be asked to complete a Secondary Criteria form at a later date. Candidates will be notified via a Fire Department General Order when to submit the Secondary Criteria form.

Reference Materials:
Candidates should be familiar with all current Fire Department General Orders and Training Bulletins, as well as current Fire Department manuals and other references listed below. Test material may be drawn from the materials listed below. It may also be based on the collective fire service experience of subject matter experts.

·         Advanced Cardiac Life Support Provider Manual

·         Basic Life Support Health Care Provider Manual

·         Basic Trauma Life Support for Advanced Providers

·         Breathing Apparatus Manual

·         Communications Manual

·         Department of Transportation Emergency Response Guidebook

·         Department General Orders

·         Disaster Operations Manual

·         EMSA San Francisco County Policy Manual

·         EMSA San Francisco County Treatment Protocols

·         Hazardous Material Operating Guide

·         High Rise Manual

·         Incident Command System Manual

·         Injury & Illness Prevention Program Manual

·         Managing Employee Performance Manual and Procedures Guidebook

·         Maps and Thomas Guides to City

·         Multi-Casualty Incident (MCI) Management Policy, SF EMSA Policy 8000

·         Pediatric Advanced Life Support Provider Manual

·         Pre-Hospital Trauma Life Support, 7th edition

·         Rules and Regulations

·         Transit Manual

·         Vehicle Operations Manual


SFFD manuals are available for purchase at DOT. It is an applicant’s responsibility to update the publications listed as suggested reading materials by acquiring any Department-authorized revisions, supplements, and/or replacements issued prior to August 5, 2019. The other references are available on-line for free or at a nominal cost.

Before appointment, selected eligible candidates must pass a thorough physical examination by the Department Physician. This exam includes a urine test to screen for the presence of drugs or alcohol. Appointees must also pass an additional physical exam prior to the completion of their probationary periods.

In compliance with the Department of Transportation Omnibus Transportation Employee Testing Act of 1991 employing the Federal Motor Carrier Safety Administration (FMCSA) and Federal Transit Administration (FTA) regulations, drug and alcohol testing for employees in “safety-sensitive” positions are required. Some H-33 EMS Captain positions qualify as “safety-sensitive” as defined by the FMCSA and FTA regulations. Applicants selected for safety-sensitive positions will be required to pass a Pre-Employment drug test prior to appointment and shall be subject to Random, Post-Accident, Reasonable Suspicion, Return-To-Duty, and Follow-Up testing during employment. Prior to appointment to an FMCSA position, each applicant who has participated in a DOT drug and alcohol testing program within the immediately preceding two years will be required to sign a consent form authorizing the City to contact his/her prior employers concerning his/her drug and alcohol test history.  

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.


Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 310.3. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 7th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Exam Type: P
Issued: 08.19.19
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 903458
Human Resources/ NH / 415.551.8943


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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