2992 Contract Compliance Officer 1

Recruitment #CBT-2992-103489



Position Description
Under general supervision, the Contract Compliance Officer I administers programs of compliance with labor laws, workforce policies, equal opportunity/affirmative action/non-discrimination in contracting; and performs related duties as required. The following programs are examples of compliance programs: DBE federal compliance programs, LBE (CH 14B), 12B equal benefits, prevailing wage enforcement, San Francisco labor laws and workforce compliance.

Examples of Important and Essential Duties

1. Investigates and resolves formal complaints and all circumstances of alleged discrimination, potential labor law violations, or non-compliance by parties to city requirements and recommends procedures to insure compliance to all contract provisions which promote equal employment opportunity objectives in employment and contracting and support workforce development goals in all departmental programs and activities; interprets relevant laws and legislation and negotiates settlements of claims within prescribed guidelines.

2. Advises department managers and/or serves as subject matter experts at hearings involving implementation of laws, executive orders, regulations and procedures pertaining to equal opportunity wage, labor, workforce and local/small disadvantaged business program enforcement. If necessary, will arrange for presentation of material documents at hearing in coordination with City Attorney’s Office.

3. Partners with city agencies and other stakeholders to promote assigned program; maintains liaison with minority groups, human relations organizations and related public and private organizations concerned with advancing equal opportunity/affirmative action/non-discrimination in contracting objectives, labor, and workforce requirements; interprets potentials and limitations of program and policies and keeps management advised regarding equal employment opportunities, workforce development requirements and matters as related to contracts.

4. Develops program techniques and criteria and provides the methods of achieving equal employment opportunity/affirmative action/non-discrimination in contracting objectives in contracts, labor laws, and workforce development policies; disseminates and implements equal opportunity policy statements; directs preparation of related correspondence and reports.

5. Reviews and monitors contract developments and selection processes to ensure achieving equal employment opportunity/affirmative action/non-discrimination in contracting objectives, enforcement of labor laws and workforce development policies; conducts physical on-site inspection of employment practices of contracts and businesses.

6. Attends meetings of human rights, community and equal opportunity groups, advisory councils, City, State and Federal agencies and commissions, and others involved in fair employment, labor, workforce development and equal opportunity practices; arranges meetings and conferences for pre-bid and pre-award consideration of contract provisions pertaining to equal opportunity in employment and contracting.

7. Prepares instructions for distribution to department managers on equal employment opportunity/affirmative action/non-discrimination in contracting, labor laws, and/or workforce development activities as related to contract compliance. Directs preparation of, approves, and signs a variety of related correspondence, documents and reports. Interprets potential/limitations of program/policies and keeps management informed.

8. Communicates with businesses, contractors and awarding departments to facilitate and determine compliance with programs, laws, regulations, policies and procedures.

9. Monitors compliance to determine the indications of possible violations of equal opportunity/affirmative action/non-discrimination in labor laws and/or contract provisions by businesses and/or contractor and establish need for further investigation of facts as basis for possible corrective action.

Minimum Qualifications

Possession of a Baccalaureate Degree from an accredited college or university with coursework in industrial relations, social sciences or related field.  

Two (2) years of experience reviewing, monitoring and developing contract or other compliance programs involving contracts, ordinances or vendors.  Such experience must have included :

a) Providing technical direction on procurement, negotiation, and contract bidding procedures to ensure compliance with all contract requirements; OR

b) Promoting equal opportunity, affirmative action  and non-discrimination objectives in contracting; OR

c) Monitoring and enforcing prevailing wage, wage and hour laws, or labor standards, OR

d) Construction contracts or construction management experience in monitoring and enforcing prevailing wage, wage and hour laws, or labor standards; OR

e) Public policy or program development related to health care coverage/ access or family work-life balance;  OR

f) Reviewing, monitoring and enforcing workforce development policies.  

Education Substitution - Additional experience as described above may substitute for the required degree on a year-for-year basis.  One (1) year of experience will be considered equivalent to thirty (30) semester or forty-five (45) quarter units.

Education Substitution - Completion of a State of California approved building trades apprenticeship program may substitute for two (2) years of the required degree.

Experience Substitution - Possession of a Master's Degree in industrial relations, social sciences or a related field or a Juris Doctorate Degree may substitute for one (1) year of the required experience.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Angie Ignao, by telephone at 415-554-6107, or by email at angie.ignao@sfdpw.org.

Applicants may be required to submit verification of the qualifying experience and education, at any point during the recruitment and selection process. Resumes will not be accepted in lieu of verification of qualifying experience and education. When requested, applicants who possess a degree that is from a foreign and/or non-accredited college or university may be required to provide an equivalency certification of the degree. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456 Failure to submit the required verification, when requested, may result in disqualification or ineligibility for employment.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying)
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Evaluation (Weight: 100%)
Candidates who are deemed qualified will be sent a supplemental questionnaire to complete and return. Candidates’ responses to the Supplemental Questionnaire will be used to evaluate your experience including the knowledge, skills and abilities that you possess in job related areas identified as critical for successful performance, which may include but are not limited to: knowledge of employment, labor practices and administration; basic statistics; phases of contracting procedures; ability to interpret and apply rules and regulations; ability to gather and analyze factual information, identify and investigate issues and problems and formulate the findings; human relations and verbal and written communication ability.

Candidates who pass the Supplemental Questionnaire Evaluation will be ranked on the Eligible List.

The certification rule for the eligible list resulting from this examination will be Rule of Ten Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Information regarding requests for Veterans Preference can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference

Requests for an alternate test date may be considered in limited circumstances and must be submitted to the analyst listed in this announcement within five (5) calendar days of the announcement of the test date.

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Exam Type: Entrance
Issued: June 1, 2020

Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: CBT-2992-103489


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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