2930 Behavioral Health Clinician - CITYWIDE

Recruitment #CBT-2930-903679




June 7, 2021:  Deadline extended deadline for additional applicants.  Prior applicants do not need to reapply.

The City and County of San Francisco is accepting applications for positions in class 2930 Behavioral Health Clinician to work at Departments that may include the Department of Homelessness and Supportive Housing and the Department of Public Health.  The eligible list from this Class Based Test (CBT) announcement will be used to fill vacancies in this class for the duration of the eligible list.

Job Description:

Under general supervision, the 2930 Behavioral Health Clinician makes investigations to determine the eligibility of applicants for psychiatric care and services; evaluates information gained through interviews and collateral sources; makes determination on one of several alternative procedures; completes appropriate forms and documents relating to intake procedures; makes pertinent determinations and recommendations.

The 2930 Behavioral Health Clinician performs essential duties that include, but are not limited to the following:

  • Assesses prospective clients and their significant others/families for psychiatric services by interviewing clients; reviewing pertinent factors such as: reasons for referral, perception of personal problems, psychosocial history, environment, physical health, culture and motivation for treatment; advising clients about confidentiality and scope of services; developing and coordinating treatment plans to determine effective use of rehabilitative mental health services;
  • Analyzes data by obtaining information through interviews, psychological/medical reports and previous psychiatric history to determine the appropriateness of referral and make recommendations for the disposition of each case;
  • Compiles and maintains client records by preparing written/electronic documentation, charts, statistical data, periodic reports, forms, and billing/entitlement information to enhance treatment programs and collection of revenue, ensure proper compliance with legal provisions, including mandatory reporting, and expedite timely access to services;
  • Establishes and maintains professional relationships by collaborating with other service providers (e.g. nurses, primary care providers with probation and child welfare, psychologists, teachers, lawyers, physicians) to consult on medical, psychiatric and psychosocial issues; attends staff meetings/conferences with other agencies/teams to solve problems, coordinate care.  If appropriate, serve as a member of a multi-disciplinary team;
  • Develops and implements comprehensive treatment plan aimed at wellness and recovery by engaging clients in appropriate treatment modalities (e.g. individual, group, collateral crisis intervention); at successive intervals to observe and analyze changes to determine success in treatment goals to help reduce and improve targeted community functionality;
  • Provides individual, group family (including other significant support systems) psychotherapy, crisis intervention, outreach services, culturally competent interventions, case management and rehabilitation to clients enrolled in behavioral health services;
  • Refers clients to appropriate community resources services such as mental health consumer service providers, self-help organizations, medical care, vocational rehab and substance abuse services to integrate clinical and practical interventions; actively manages caseload by maximizing use of resources to meet client needs;
  • Advocates for accessibility and improved services for individual clients/groups by identifying client needs, provides input in developing treatment/program models, interfacing with administration and intra-agency contacts;
  • Participates and contributes to Quality Improvement activities at local sites and system levels; and
  • May supervise support staff such as Health Workers.

The 2930 Behavioral Health Clinician performs related duties as required.

Nature of work requires carrying out and explaining established methods and procedures to applicants, recipients and others; achieving economies and/or preventing losses through careful and judicious interpretations of various legal provisions, methods and procedures in recommending assistance; making regular contacts with applicants, recipients, their families and others concerned, also with employees, other departments and outside organizations; gathering, compiling and reviewing important detailed psychiatric financial, personal and confidential information. Nature of duties involves occasional exposure to accident hazards and disagreeable elements in dealing with mentally ill and emotionally disturbed persons. 

Minimum Qualifications

  • Possession of a valid license as a Licensed Clinical Social Worker (LCSW), issued by the California Board of Behavioral Sciences (BBS); OR
  • Possession of valid registration as an Associate Clinical Social Worker (ASW), issued by the California Board of Behavioral Sciences (BBS); OR
  • Possession of a valid license as a Licensed Marriage and Family Therapist (LMFT), issued by the California Board of Behavioral Sciences (BBS); OR
  • Possession of valid registration as an Associate Marriage and Family Therapist (AMFT), issued by the California Board of Behavioral Sciences (BBS); OR
  • Possession of a valid license as a Licensed Professional Clinical Counselor (LPCC), issued by the California Board of Behavioral Sciences (BBS); OR
  • Possession of valid registration as an Associate Professional Clinical Counselor (APCC), issued by the California Board of Behavioral Sciences (BBS).

One (1) year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a forty (40) hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.  Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Possible Special Conditions:

Some positions may require applicants to meet additional requirements that may differ from the standard minimum qualifications associated with this classification.  These additional requirements may include, but are not limited to: 

  • Some positions may require bilingual fluency in a variety of languages, depending on the department's bilingual needs (e.g., Spanish, Cantonese, etc.).  Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency.
  • California Driver's License, Class C.
  • Licensed Clinical Social Worker (LCSW).
  • Twelve (12) months of clinical experience with children.
  • Twelve (12) months of homeless programs experience.
  • Twelve (12) months of substance abuse experience.
  • Twelve (12) months of HIV, AIDs and sexually transmitted disease experience.
  • Twelve (12) months of experience working with the transgender, transsexual, or gender non-binary population in an administrative capacity or providing direct service in an educational, health, community-based or other program serving the medical, emotional health, socioeconomic or other needs of transgender, transsexual, or gender non-binary communities.
  • Twelve (12) months of experience working in the HIV/AIDS field gained from working in a direct service or administrative capacity in a program with people diagnosed with HIV/AIDS or in an educational, health, community-based or related program serving people with HIV/AIDS.
  • Twenty-four (24) months of mental health programs experience.

Possible Conditions of Employment:

Some positions may require applicants to meet additional conditions of employment.  These conditions of employment may include, but are not limited to:

  • Ability to work directly with high-risk clients in the field, responding to, potentially dangerous, crisis situations (including shootings and homicides) throughout the city of San Francisco. Ability to perform crisis assessments/interventions in the field/office/ER, including mental status examinations, interpretation of psychiatric symptoms, interface with collateral parties, completion of 5150 application, transport of client, and linkage to appropriate services.
  • Maintain background jail clearance.
  • Walking a great deal.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Verification of required education is typically a photocopy of the degree or transcript from an accredited college or university.  

Verification of required full-time equivalent work experience typically must be on the employer's letterhead, and must include the applicant's name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or authorized representative.    

Verification of a required license/certificate/registration is typically a photocopy of the document, including the name of the issuing agency as well as the name, license/certificate/registration number, and expiration date of the license/certificate/registration holder.   

City and County of San Francisco (CCSF) employees do not need to submit verification of their City employment, but must submit written verification of outside experience. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.   

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Yvette Gamble, by telephone at (415) 554-2911 or by email at yvette.gamble@sfdph.org. 

Selection Procedures

Minimum Qualification Supplemental Questionnaire: (Weight: Qualifying)
Applicants will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Training and Experience Examination:  (Weight 100%)
The Supplemental Questionnaire/Training and Experience Examination is also designed to measure knowledge, skills, and/or abilities in job-related areas which may include, but are not limited to:

  • Knowledge of pertinent laws and regulations refers to the knowledge of the various federal, state, local and other existing legal provisions/local policies governing client eligibility, health facilities, confidentiality, conditions reportable to authorities, care and safety of the client and others, and the applicable provisions of the Welfare and Institutions code and the Mental Health Act.
  • Decision making ability refers to the interpretation of rules, policies and operational procedures; planning and direction of appropriate courses of action as a result of analyses and evaluation of data and other critical factors.
  • Knowledge of principles of psychiatric case management refers to the understanding and the application of the theories and techniques of the licensed mental health clinician used in hospitals, clinics and forensic or medical service facilities to provide psychiatric assistance to mentally disturbed clients and their families/significant others. This includes knowledge of the trends and ethical standards of the profession, familiarity with psychopharmacology, co-occuring disorders, principles of clinical case management, effective assessment, advocacy, community organization and interviewing techniques.
  • Knowledge of clinical methods refers to the utilization of the history, culture, socio-economic background and environment of the individual client or family to aid in diagnosis and treatment in psychiatric settings; the systematic use of psychiatric principles and techniques to help clients and their families/significant others respond constructively to treatment; the application of appropriate clinical interventions. Areas of treatment include, but may not be limited to: mental/physical illness, HIV/AIDS, substance abuse, harm reduction, post-traumatic stress syndrome, and multiple diagnoses.
  • Knowledge of appropriate resources refers to the knowledge of community agencies, organizations and groups (e.g. substance abuse services and primary care) which provide appropriate services for clients and their families/significant others; the knowledge of the roles of mental health consumers in self-help programs/traditional mental health programs; an awareness of consumer-guided services.
  • Knowledge of basic personnel policy and practices.
  • Self-protection/assessment skills includes the ability to recognize unsafe situations and protect oneself, one’s colleagues and one’s clients by understanding the precursors of dangerous circumstances, when to seek assistance and knowledge of physical methods of safety such as running and restraint.
  • Written communication skills refer to the ability to compose and organize information such as reports, chart notes, case documentation, and correspondence and agency forms, on a computer or manually.
  • Oral communication skills refers to the ability to interpret mental health/medical/social situations concisely and sensitively of diverse ethnic cultural and socio-economic backgrounds individuals/groups and program/management staff; the ability to follow complicated oral instructions; promote good public and professional relations and to establish collaborative interpersonal relationships.

Once submitted, applicant responses on the Supplemental Questionnaire/Training and Experience Examination cannot be changed. Qualified applicants must achieve a passing score in order to be ranked on the eligible list/score report. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score.

The certification rule for the eligible list resulting from this examination will be the Rule of Ten Scores.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be twelve (12) months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.


Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



Statement on Equity, Diversity, and Inclusion:
At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.   Licensure/Certification/Registration:Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout duration of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.   

Note on ICARE:
Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions: https://zuckerbergsanfranciscogeneral.org/about-us/.  

Note on Electronic Health Record (EHR):
The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.  

Note on Personal Protective Equipment (PPE):
Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.  

Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.  

Medical Examination: 
Prior to appointment, at the Department’s expense, applicants may be required to take a tuberculosis (TB) screening test, medical examination, and/or drug test.

Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.  In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 

Exam Type:  Entrance
Issued: May 21, 2021
Carol Isen
Human Resources Director
Department of Human Resources
Recruitment ID Number:  CBT-2930-903679
DPH/YG/(415) 554-2911 


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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