Patient Care Assistant
|Department||Department of Public Health|
|Date Opened||4/23/2021 08:00:00 AM|
|Filing Deadline||5/7/2021 5:00:00 PM|
|Salary||$26.59 - $40.66/hour; $4,609.00 - $7,048.00/month; $55,302.00 - $84,578.00/year|
|Job Type||CBT Discrete|
CLASS 2303 PATIENT CARE ASSISTANT
The eligible list resulting from this Class Based Test (CBT) announcement will be used to fill future vacancies in this class for the duration of the eligible list.
Under direct supervision of a licensed nurse, the 2303 Patient Care Assistant (PCA) performs a variety of routine duties involving the care of medically or mentally ill, acute or sub-acute patients; performs direct patient care; observes and reports changes in the behavior and physical status of patients; and provides a clean and safe environment.
The essential duties include, but are not limited to:
Under direct supervision, and as part of the treatment team, provides routine patient care in accordance with established policies, procedures and standards;
Establishes and maintains a therapeutic and/or medical relationship with patients;
As appropriate, reviews patient's admission documentation and notes pertinent facts regarding diagnoses and treatment history. Documents care according to department standards;
Maintains constant and continuous communication with medical providers and staff; ·
Feeds patients who are unable to feed themselves;
Helps patients walk, exercise, and move in and out of bed;
Bathes, grooms, shaves, dresses, and/or drapes patients to prepare them for surgery, treatment, or examination;
As directed by licensed staff, reviews and implements treatment plans, and provides one-to-one care when essential to treatment plans;
Observes, records and reports patient medical, social and psychiatric behavior and physical conditions;
Participates in multidisciplinary team meetings and treatment planning by reporting observations and concerns and by asking questions;
Attends and participates in patient groups, case conferences, staff meetings and in-service training programs;
As assigned, completes procedures and specimen collection including phlebotomy;
Adheres to health, safety, and infection control policy and resource utilization; AND
Manages work time effectively, efficiently and productively.
The 2303 Patient Care Assistant performs other related duties as assigned/required.
Six months of experience (equivalent to 1,000 hours) as a health care worker within the last five (5) years working in a health care setting; AND
Possession of a valid Certified Nursing Assistant Certificate issued by the State of California Department of Health Services.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
CONDITION OF EMPLOYMENT: Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) Certificate Requirement/Provision:
Possession of a valid Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) Certificate issued by the American Heart Association is required as a provision to employment for all positions. Candidates who do not possess such a certification may participate in this examination process and be appointed to a position(s), but will be required to obtain the certificate within two (2) weeks of hire date and maintain validity throughout length of employment. A photocopy of the valid Cardiopulmonary Resuscitation (CPR) Certificate must be provided to the appropriate supervisor of the appointment within the allotted time frame. Failure to demonstrate/show proof of possession of valid certification within two (2) weeks of hire date and throughout length of employment may result in dismissal and/or termination of employment.
Valid Licensure and/or Certification must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure and/or certification may result in dismissal and/or termination of employment.
Verification of Experience: http://sfdhr.org/getting-job#verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Verification of Education:
If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements
- Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
- In accordance with the Civil Service Rules, qualifications, including any required license and/or certificate, must remain current throughout the duration of employment. If required for the position, failure to demonstrate/show proof of a current license and/or certificate may result in dismissal and/or termination of employment.
How To Apply
Applications for City and County of San Francisco jobs are ONLY accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
- Select the desired job announcement
- Select “Apply” and read and acknowledge the information
- Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
- Follow instructions on the screen
In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.
Written Examination (Weight: 100%)
Candidates who meet the minimum qualifications will be invited to participate in a written multiple-choice examination designed to measure their relative knowledge, skills and abilities in job-related areas. The multiple-choice examination component may include, but is not be limited to: Knowledge of patient care duties as required by local/state law; Knowledge of the principles of patient care duties; Knowledge of basic medical terminology; Ability to observe and identify changes in patient’s condition; Ability to assist patients in and out of bed, into bath, and in and out of wheel chair; Knowledge of pertinent laws, codes, and regulations; Computer and written record keeping ability; Ability to interact effectively with patients, family members, and clinical staff.
This is a standardized multiple-choice examination. In accordance with Civil Service Rule 111.11.4, test questions and test answers are not available for public inspection privileges or review. Qualified applicants will be notified by email of the exact time and location of the examination. Requests for an alternate test date may be considered in limited circumstances and must be submitted to the Analyst listed in this announcement within five (5) calendar days of the invitation to participate in the exam.
Candidates must achieve a passing score on all selection procedures in order to be ranked on the eligible list/score report.
Candidate scores on this exam may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.
The certification rule for the eligible list resulting from this examination will be Rule of Three Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of (12) twelve months, and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.
To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.
Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.
Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions: https://zuckerbergsanfranciscogeneral.org/about-us/
Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.
Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.
Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.
Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.
General Information concerning City and County of San Francisco Employment Policies and Procedures can be found at: http://www.sfdhr.org/index.aspx?page=20
Copies of Application Documents: http://sfdhr.org/getting-job#copies
Right to Work: http://sfdhr.org/getting-job#identification
Information on requesting a reasonable ADA Accommodation: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities
Information regarding requests for Veterans Preference can be found at:
Seniority Credit in Promotional Exams can be found at:
Exam Type: Entrance
Issued: April 23, 2021
Human Resources Director
Department of Human Resources
Recruitment ID Number: CBT-2303-107306
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.