1867 Auditor I

Recruitment #CBT-1867-900467


1867 Auditor I  

This is a Citywide Examination

Administratively amended and reposted on 5/29/19 to reflect a change to the certification rule.

The Office of the Controller’s mission is to ensure the City and County of San Francisco’s financial integrity and promote efficient, effective and accountable government. Its vision is to be a model for good government and to make the City a better place. The City Services Auditor has actively and successfully assisted the Controller in fulfilling its mission by providing best in class audit services that assist City leadership in making strategic decisions to improve the economy, efficiency, and effectiveness of government services. In the past six years, the audit organization has:  

  • Received three national awards from the Association of Local Government Auditors recognizing the quality of audits and the impacts of how the audits have shaped city policies.
  • Passed (without deficiencies) the triennial peer review required by Generally Accepted Government Auditing Standards in 2011, 2014 and 2017.
  • Issued a total of 898 recommendations in the past two fiscal years, with a citywide recommendation implementation rate of 97 percent after two years.
  • Developed and successfully implemented mission-critical audit programs, including those related to construction and capital programs, IT and cybersecurity auditing, and various citywide key business processes.
  • Successfully managed a highly-regarded Whistleblower Program that receives, investigates, and/or refers more than 300 complaints per year, and, on an average, sustains about 20 to 30 percent of those complaints.
  • Received the 2016 David M. Walker award from the National Intergovernmental  Audit Forum for excellence in government performance and accountability, through the Director of City Audits’ leadership.  

    The City’s 1996 Charter designates the Controller as the chief accounting officer and auditor for the City and County. The City and County has a budget of over $10 billion of which two-tenths of one-percent is annually legislatively mandated to the City Services Auditor. To fulfill his role as the City Auditor, the Controller designates his audit authority to the Director of City Services Auditor and together they fulfill these legislative mandates as a condition of his audit authority by:  

    • Reporting on the level and effectiveness of San Francisco's public services and compare the City to other public agencies;
    • Conducting performance and financial audits of City departments, contractors, and functions; and
    • Running a whistleblower complaints hotline and website and investigating reports of waste, fraud and abuse of City resources.  


    Under direct supervision, assists in planning, organizing, and conducting performance audits, qualitative and quantitative data analyses, program evaluations, benchmarking, investigations, information technology audits, compliance audits, and financial and/or forensic audits to analyze, assess and review the effectiveness, efficiency and economy of the management, operations, and activities of governmental agencies, vendors, contractors, and other parties that do business with the City and County of San Francisco, and performs related survey, research and duties as assigned.  

    Essential duties for this job include, but are not limited to:  


    • Audits and investigates a variety of programs, functions, processes, and activities within city departments and contracts to evaluate efficiency, effectiveness, economy, and compliance elements.
    • Identifies and evaluates internal controls.
    • Conducts fieldwork testing, including collecting, analyzing, and documenting audit evidence as it relates to the audit objectives.
    • Performs data reliability testing on data sets provided by audited entities in conformance with industry standards.
    • Develops audit findings and recommendations that are fully supported by analysis.
    • Conducts audit follow-up activities. Performs all assignments in accordance with the office policies and/or Government Auditing Standards, as appropriate.  


    • Scopes audit, including researching legal mandates and other background information, determining needs of key stakeholders, and identifying potential sources of evidence.
    • Performs risk assessments to determine audit scope and objectives for different projects of all levels of complexity.
    • Develops audit scope and objectives with limited or no prior audit information, and prepares detailed audit programs to conduct testing, detailed budgets, and milestones.  


    • Interviews management and staff of audited entities to obtain key information as it relates to the audit objectives.
    • Plans, organizes, and conducts audit entrance and exit conferences and periodic meetings with department management to inform them of audit progress and results.
    • Prepares presentations and may present audit results to a variety of audiences including department management and public hearings.
    • Prepares written audit reports that effectively and concisely communicate audit results.  


    • Maintains close contact with the audit manager and/or director regarding project progress and problems.
    • Prioritizes assignments to meet tight deadlines.
    • Performs multiple projects/tasks simultaneously.
    • Actively contributes to team effort.
    • Maintains constructive working relationships with various city employees, management, and auditee staff.

    Performs other duties as needed, including: providing input into the annual audit work plan to identify audit risks and priorities; maintaining the appropriate level of confidentiality and sensitivity; recommending and/or developing operational changes for the City Services Auditor division; maintaining professional proficiency through continuing professional education and participation in professional associations; may assist in receiving, entering and investigating complaints for the whistleblower program; may assist in constructing records and data that may have been destroyed or falsified; may assist in the IT risk assessment and development of the IT audit plan program for the division; and performs other related duties and responsibilities as assigned.


    Minimum Qualifications

    Training: Possession of a baccalaureate degree from an accredited college or university in business or public administration, accounting, finance, statistics, the social sciences, English, or a related field.  

    Experience: No previous experience is necessary for this classification; candidates must be willing to learn auditing principles and practices; receive on-the-job training to acquire practical experience in applying professional standards and developing auditing skills.

    Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

    Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

    How To Apply

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

    • Select the desired job announcement (CBT-1867-900467)
    • Select “Apply” and read and acknowledge the information
    • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
    • Follow instructions on the screen

    Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

    Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

    Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

    Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

    If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carlos Benitez, by telephone at (415) 554-7530, or by email at carlos.benitez@sfgov.org.


    Selection Procedures

    Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

    Supplemental Questionnaire (Weight 100%): All applicants must complete the Supplemental Questionnaire, which serves as the sole examination component for this classification. Information provided by qualified candidates on the supplemental questionnaire will be used to evaluate candidates and measure knowledge, skills and/or abilities in job-related areas for job class 1867 Auditor I, which includes, but may not be limited to: critical thinking and analytical ability; written communication; organizational skills.  The Supplemental Questionnaire will be sent to qualified candidates after the filing deadline.

    Eligible List/Score Report:
    A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

    The duration of the eligible list resulting from this examination process will be of six months, and may be extended with the approval of the Human Resources Director.

    To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

    The certification rule for the eligible list resulting from this examination will be Rule of Five Scores.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

    Conviction History

    As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

    • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
    • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

    Having a conviction history does not automatically preclude you from a job with the City.

    If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

    Disaster Service Workers

    All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


    Terms of Announcement and Appeal Rights

    Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

    General Information concerning City and County of San Francisco Employment Policies and Procedures:
    Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

    Copies of Application Documents:
    Applicants should keep copies of all documents submitted, as these will not be returned.

    Right to Work:
    All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


    Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

    Information regarding requests for Veterans Preference can be found at: 

    Exam Type:  E
    Issued:  May 13, 2019
    Amended: May 29, 2019
    Micki  Callahan
    Human Resources Director
    Department of Human Resources
    Recruitment ID Number: 900467


    All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

    For more information about benefits, please click here.


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