1684 Auditor II

Recruitment #CBT-1684-903802



City Audits Division 

1684 Auditors II

This is a Citywide Examination

4/19/2021: The minimum qualification language on this announcement was clerically amended to reflect the job class specification.

PLEASE NOTE: In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement. 

The Office of the Controller’s mission is to ensure the City and County of San Francisco’s financial integrity and promote efficient, effective and accountable government. Its vision is to be a model for good government and to make the City a better place. The City Services Auditor has actively and successfully assisted the Controller in fulfilling its mission by providing best in class audit services that assist City leadership in making strategic decisions to improve the economy, efficiency, and effectiveness of government services. In recent years, the Audits Division has:

  • Received national awards from the Association of Local Government Auditors recognizing the quality of the Division’s audit reports and the impact the audits have had to improve city programs and services.
  • Passed (without deficiencies) three consecutive triennial peer reviews, which are required by Generally Accepted Government Auditing Standards.
  • Issued hundreds of audit recommendations, with an average citywide recommendation implementation rate of over 90 percent.
  • Developed and successfully implemented mission-critical audit programs, including those related to citywide public integrity, construction and capital programs, IT and cybersecurity auditing, and various citywide key business processes.
  • Successfully managed a highly-regarded Whistleblower Program that now receives, investigates, and/or refers over 500 reports per year, and, on an average, sustains about 20 to 30 percent of them.

The City’s 1996 Charter designates the Controller as the chief accounting officer and auditor for the City and County.  The City and County has a budget of over $9 billion of which two-tenths of one-percent is annually legislatively mandated to the City Services Auditor.  To fulfill his role as the City Auditor, the Controller designates his audit authority to the Director of City Services Auditor and together they fulfill these legislative mandates as a condition of his audit authority by:

  • Reporting on the level and effectiveness of San Francisco's public services and compare the City to other public agencies;
  • Conducting performance and financial audits of City departments, contractors, and functions; and
  • Running a whistleblower complaints hotline and website and investigate reports of waste, fraud and abuse of City resources.


Under general supervision, incumbents in this position plan, organize, and conduct various types of audits for the City and County of San Francisco.  Our award-winning City Services Auditors work with governmental agencies, vendors, contractors, and other parties that do business with the City and County of San Francisco.  In a fast-paced and team-oriented environment, our auditors engage in performance, financial, forensic, compliance, investigative, and information technology audits, program evaluations, and other analytical activities to ensure efficient, effective, and accountable government and to support informed policy decisions.  This position may lead portions of an audit and provide on-the-job training and evaluation feedback. Essential duties for this job include, but are not limited to:



  • Audits and investigates a variety of programs, functions, processes, and activities within city departments and contracts to evaluate efficiency, effectiveness, economy, and compliance elements. Identifies and evaluates internal controls.
  • Conducts fieldwork testing, including collecting, analyzing, and documenting audit evidence as it relates to the audit objectives.
  • Performs data reliability testing on data sets provided by audited entities in conformance with industry standards.
  • Develops audit findings and recommendations that are fully supported by analysis.
  • Conducts audit follow-up activities.
  • Performs all assignments in accordance with the office policies and/or Government Auditing Standards, as appropriate.


  • Scopes audit, including researching legal mandates and other background information, determining needs of key stakeholders, and identifying potential sources of evidence.
  • Performs risk assessments to determine audit scope and objectives for different projects of all levels of complexity.
  • Develops audit scope and objectives with limited or no prior audit information, and prepares detailed audit programs to conduct testing, detailed budgets, and milestones.  


  • Interviews management and staff of audited entities to obtain key information as it relates to the audit objectives.
  • Plans, organizes, and conducts audit entrance and exit conferences and periodic meetings with department management to inform them of audit progress and results.
  • Prepares presentations and may present audit results to a variety of audiences including department management and public hearings.
  • Prepares written audit reports that effectively and concisely communicate audit results.
  • Critically reads audit reports and provides feedback on persuasiveness, clarity, consistency, style, and grammar.  


  • Maintains close contact with the audit manager and/or director regarding project progress and problems.
  • Reviews team members' work for completeness, technical accuracy, organization, content, tone, grammatical accuracy, and compliance with audit standards.
  • Provides on-the-job training and evaluation feedback to team members and Auditor I’s.
  • Actively contributes to team effort and takes a lead role in planning, conducting, and completing large, complex audits, or portions thereof.  

Performs other duties as needed, including: providing input into the annual audit work plan to identify audit risks and priorities; maintaining the appropriate level of confidentiality and sensitivity; recommending and/or developing operational changes for the City Services Auditor division; maintaining professional proficiency through continuing professional education and participation in professional associations; may receive, enter and investigate complaints for the whistleblower program; may construct records and data that may have been destroyed or falsified; may participate in the IT risk assessment and development of the IT audit plan program for the division and lead and execute IT audits, including testing internal IT controls, for a variety of departments and agencies; may develop scope work for an monitor audit and assessment contracts; and  performs other related duties and responsibilities as assigned.

Minimum Qualifications


Possession of a baccalaureate degree from an accredited college or university in business or public administration, accounting, finance, statistics, the social sciences, English, or a related field.



Two (2) years of experience performing audits; functional understanding of local government operations; knowledge of government auditing standards and auditing principles and practices.



A master’s degree in business or public administration, accounting, finance, statistics, or a related field may be substituted for one (1) year of the required experience.


Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

• Select the desired job announcement

• Select “Apply” and read and acknowledge the information

• Select either “I am a New User” if you have not previously registered, or “I have Registered


• Follow instructions on the screen


Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).


Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.


All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.


Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.


If you have any questions regarding this recruitment or application process, please contact the exam analyst, Karena Phung by email at karena.phung@sfgov.org.


To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Selection Plan

Supplemental Questionnaire: (Weight: 100%) Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire via electronic mail after the closing of the filing period.  The Supplemental Questionnaire Evaluation serves as the examination for this position and is designed to measure knowledge, skills and/or abilities in job-related areas.  A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to continue in the selection process.  Applicants will be given a deadline to return the Supplemental Questionnaire.  Those who do not respond by the established deadline will not be eligible to continue in the examination process and will not be added to eligibility list resulting from this process.


Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six months, and may be extended with the approval of the Human Resources Director.


The certification rule for the eligible list resulting from this examination will be Rule of Ten scores.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.


Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at 
www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at 
http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.


Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.


Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 


Seniority Credit in Promotional Exams: 
Information regarding seniority credit can be found at:


Exam Type:  CPE
Issued:  April 16, 2021

Amended: April 19, 2021

Carol Isen 
Human Resources Director
Department of Human Resources
Recruitment ID Number: CBT-1684-903802



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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