Department of Human Resources

7240 WATER METER SHOP SUPERVISOR I
PBT-7240-903026
SUPPLEMENTAL QUESTIONNAIRE

The purpose of the Supplemental Questionnaire is to determine if you meet the Minimum Qualifications for the 7240 Water Meter Shop Supervisor I position as well as to determine your knowledge, skills, and abilities in job-related areas that have been identified as critical for satisfactory performance in this position. Please refer to the examination announcement for a more detailed description of these knowledge, skills, and abilities.

Questions I through III will be used to assess possession of the required education and experience for this position.

Questions #1 through #5 will be assessed and scored by an expert review panel.

Your application or additional attached documents (e.g. resumes, cover letters, letters of reference/recommendation, etc.) will NOT be considered during the scoring process.  The Supplemental Questionnaire will account for 50% of the total weight of the applicant’s final score. Insufficient or non-responsive answers to the Supplemental Questionnaire may result in ineligibility, disqualification, or lower scores.  It is suggested that you:

- Allow ample time to submit your application and Supplemental Questionnaire responses before the filing deadline.
- Review the questions first, prepare and save your responses in a word processing document, and then paste them into the online Supplemental Questionnaire.
- Be concise but thorough.  Ensure that you address all parts of the question. Your written communication skills will be evaluated based on your responses.
- Ensure that your responses are sufficiently detailed to assist in evaluating your knowledge, skills, and abilities.
- Provide your best or highest examples of work.
- Answer all questions independently (e.g. do not reference your responses in prior questions). Provide all information requested even if they appear redundant. Do not write "see application" or "see resume" as a response.

If you experience technical difficulties, make note of any error messages and contact the analyst before the filing deadline. Responses should be consistent with the information on your employment application and are subject to verification.

Question I

Select the statement that best matches the highest level of education you have completed.

Question II

How much verifiable experience do you have in repairing, testing, calibrating and operating various types of equipment, such as water meters, pumps, compressors and boilers, used in a water company or water district?

Question III

Select the statement that best describes you concerning possession of a valid Driver's License.

The remaining questions constitute the Supplemental Questionnaire Exam and will be scored by an expert panel. Please follow above instructions when completing this section. 

Question #1

Describe your experience and expertise in the areas of meter calibration, repair and maintenance. Include in your response a description of the various types and sizes of meters, and the tools and equipment you used to perform calibration, repair and maintenance activities.

Question #2

Describe a project in which you either served as the lead or played a major role, and that had a significant impact on the operations of your department or business.  Provide details on the specific role that you played in the development and implementation of the project, how you identified the resources needed to complete the project, and the methods you used to track the progress and to document the changes made.  What was the outcome of the project?  What would you have done differently? 

Question #3

Describe an incident that demonstrates how you deal with conflict.  Provide an example of a difficult situation you have faced with either your supervisor or co-workers and explain how you handled it. What was the outcome?  What would you have done differently?

Question #4

Working knowledge of industry safety rules, regulations and standards is critical to this position. Please describe your experience in ensuring regulation compliance with regards to inspection, maintenance, repair and disposal of meters and other supplies or equipment. Include in your response an example of a time when you became aware of a regulation violation, how you proceeded to address the violation and how the situation was resolved.

Question #5

This position will require the use of several computer programs and applications for timekeeping, work order management, equipment tracking, order processing and various other tasks. Please describe any computer programs and applications you are familiar with as well as the capacity in which you have used them in previous work positions.