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#PBT-1824-089487
Supplemental Questionnaire

Last Name
First Name
1.

Please describe your experience leading a large or challenging project or program in which you were required to define the goals and scope of the project. What was challenging about the process and how did you involve stakeholders? What was the intended outcome or impact of the project or program, how did you measure its performance to know if had succeeded, and what if any lessons did you learn from these experiences?

2.

Please describe your experience developing online web content, outreach communications, user documentation, and/or training materials for internal and/or external stakeholders on a complex process or issue. Explain what steps you took to understand varied stakeholder needs and how you applied that information to develop training or content for different audiences. Address what methods and approaches you used to assess and incorporate feedback from end-users to improve your future outreach, content, and/or training efforts?

3.

Describe your experience using enterprise systems, office applications, web content management software, data analysis tools, and/or business intelligence tools and the purposes for which you used them. Address how you gained expertise on those tools, what you found most challenging in learning to master them, and any lessons you learned from sharing your knowledge with others to support their learning and effective use of those applications or tools.

4.

Please tell us about a time when you faced a work-related issue or conflict that required you to engage in creative problem-solving. What was the problem and why did it require a creative approach? What factors did you consider in evaluating the problem, what was the outcome, and how did you know you arrived at the best solution?