Listed below are examples of essential functions and required working conditions encountered by a 0923 Animal Care Operations Manager.
Please answer each question by selecting the appropriate response: YES if you are willing and able to work under that condition or perform that duty, or NO if you are not willing and/or not able to work under that condition or perform that duty. A NO answer to any of these items may constitute a statement of inability and/or unwillingness to perform an essential function or meet a required working condition of Class 0923 Animal Care Operations Manager, and may result in rejection of application.
Once the eligible list for this class has been adopted, a copy of each eligible’s Willingness Checklist will be sent to the Department of Animal Care and Control for consideration in the final hiring process.
Are you willing and able to do the following:
1
Work a variety of rotational schedules, which may include weekends, holidays and mandatory overtime?
Yes
No
2
Plan, direct and oversee the operation of the Animal Care and Control Behavior Divisions?
Yes
No
3
Ensure the safe and humane handling, kenneling and husbandry of all animals?
Yes
No
4
Assess the effectiveness of behavior evaluations and facilitate pathway planning?
Yes
No
5
Manage both employees and volunteers?
Yes
No
6
Develop, foster and evaluate relationships with all external adoption partners?
Yes
No
7
Ensure that partner organizations meet department’s standards for care?
Yes
No
8
Monitor the organizational structure, staff assignments, service levels and administrative systems required to accomplish ACC’s mission?
Yes
No
9
Serve as the point person for maintaining /improving the department's live release rate?
Yes
No
10
Develop policies and programs to ensure that the department meets federal, state and local standards and ensure that the department remains a
recognized leader of animal welfare?
Yes
No
11
Represent the department to a wide variety of audiences including the Board of Supervisors, vendors, the public and donors while communicating with diplomacy and tact?
Yes
No
12
Manage resources including the financial budget and inventory?
Yes
No
13
Performs/directs humane euthanasia?
Yes
No
0923 Manager II – Animal Care Operations Manager PBT-0923-087103 SUPPLEMENTAL QUESTIONNAIRE
The purpose of this supplemental questionnaire is designed to assess your experience as it relates to the knowledge, skills, and abilities linked to this 0923 Manager II, Animal Care Operations Manager position. The information you provide on this questionnaire will be used in evaluating whether you possess the experience required for this position. The supplemental questionnaire will be used to assess possession of minimum qualifications and to determine candidates’ score on the Supplemental Questionnaire Evaluation. Of interest are the knowledge, skills and abilities you have acquired through the years of experience that relate to the essential functions identified for position in this class. This information is subject to verification and must be included in your application/employment record.
This supplemental application must be submitted with the official application at the time of filing. All of your information must be supplied in the spaces provided. Resume, licenses or other supporting documentation will not be considered in lieu of completing this supplemental questionnaire. Failure to do so may result in disqualification or a lower score on the examination.
There are four (4) questions that you must answer by giving specific examples of your most relevant experiences. Describing a variety of experiences will provide the evaluating committee with a better understanding of the breadth and depth of your experiences. Include the name of the employer(s), dates of experience, and the name and phone number of verifiable sources for EACH question.
1
Describe your experience with animal husbandry. Discuss an experience you have had handling animals (wild or domestic) while on the job. What particular skills did you employ that were useful in managing that situation? Please include any formal training you have had.
2
Describe your experience with disease prevention and pathway planning.
3
Please explain your thoughts on annual performance appraisals for staff. What techniques have you used to deliver negative feedback?
4
Describe an instance when you had to address a complaint by an angry and difficult client. What happened? What was your objective? What skills did you use to manage the interaction?
CERTIFICATION
I am willing to perform all the duties, under the working conditions described on the above willingness checklist.
I also certify that I am the sole author of this supplemental application and that all information is true and is based on my background and experience and is consistent with the information in my employment application.
I understand that any false or incorrect statement may result in my disqualification or dismissal from employment with the General Services Agency, Animal Care and Control and the City and County of San Francisco.
I also understand and agree that any information provided is subject to verification.
Department of Human Resources