PBT-0933-902762 Director of Supportive Housing Supplemental Questionnaire
PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY AS THEY CONTAIN INFORMATION THAT MAY AFFECT YOU EXAMINATION SCORE AND RANK ON THE ELIGIBILE LIST:
The purpose of this Supplemental Questionnaire (SQ) is to evaluate your training and experience as they relate to the knowledge, skills, and abilities linked to the essential functions of this 0933 Director of Supportive Housing position (please refer to the job announcement for a more detailed description of these knowledge, skills and abilities).
Question 1 to 6 will only be used for screening purposes only.
Only the information you provide in your answers to question 7 to 10 will be evaluated to determine your score in the selection process for this position.
No attachments or additional documents such as resumes, cover letters, or employment applications will be considered (i.e. Writing ‘see resume’ or ’N/A’ is not a sufficient response).
For the questions that ask you to describe your experience, you must provide your response in narrative form by using complete sentences. Do NOT only list or bullet your response, or copy and paste directly from your resume. Please be thorough but concise. It is suggested that you review the entire questionnaire before starting, prepare the narrative-style responses to some of the items in a word processing document, and then paste them into the questionnaire. A RESPONSE OF “SEE RESUME” OR “SEE APPLICATION” WILL NOT BE ACCEPTED.
The SQ will be presented to an expert review panel for an assessment and will be used as part of the examination process to determine candidates'' score and rank on the eligible list. This Supplemental Questionnaire will account for 60% of the total weight of the candidates’ final score. Insufficient or non-responsive answers to the SQ may result in disqualification from the recruitment process.
The responses that you provide to this questionnaire should be consistent with the information on your application, and are subject to verification.
If there is a question regarding experience that you do not have, try to include examples of similar experience that would demonstrate your ability or potential to perform the specific function.
1.)
How much verifiable, professional experience you have with programmatic oversight for supportive housing, housing subsidies, housing supportive services, and/or other homeless serving programs?
I have NONE of this experience.
I have less than 2 years (4000 hours) of this experience.
I have at least 2 years (4000 hours) but less than 4 years of this experience.
I have at least 4 years (8000 hours) but less than 6 years of this experience.
I have at least 6 years (12000 hours) but less than 8 years of this experience.
I have at least 8 years (16000 hours) but less than 10 years of this experience.
I have 10 years (20000 hours) or more of this experience.
2.)
Please describe your experience with professional level programmatic oversight for supportive housing, housing subsidies, housing supportive services, and/or other homeless serving programs.
NOTE: All qualifying experience must be listed on the application in order to be considered in review of the Minimum Qualifications. If the experience described below is not included in the Work History section of your application, you will not receive credit for this experience. If you are copying an old application, please take the time to update your work history section before submitting your application.
If you do not have any experience, type "N/A" in the box below.
3.)
How much experience do you have in a supervisory role?
I have NONE of this experience.
I have less than 1 year (2000 hours) of this experience.
I have at least 1 year (2000 hours) but less than 2 years of this experience.
I have at least 2 years (4000 hours) but less than 3 years of this experience.
I have at least 3 years (6000 hours) but less than 4 years of this experience.
I have at least 4 years (8000 hours) but less than 5 years of this experience.
I have 5 years (10000) or more of this experience.
4.)
Please describe your experience supervising personnel. In your response, describe the number of people you supervised, the different titles or classes of those supervised, the type of work each class of employees performed, and the type of work your program or department performed.
NOTE: All qualifying experience must be listed on the application in order to be considered in review of the Minimum Qualifications. If the experience described below is not included in the Work History section of your application, you will not receive credit for this experience. If you are copying an old application, please take the time to update your work history section before submitting your application.
If you do not have any of this experience, type "N/A" in the box below.
5.)
Based on your education, indicate the selection that best matches your highest educational attainment. (Do not count units that are in progress.)
High School Diploma or equivalent (GED or High School Proficiency Examination)
Attended some college and possess 1-14 semester units / 1-21 quarter units of coursework from an accredited college/university
Attended some college and possess 15+ semester units / 22+ quarter units of coursework from an accredited college/university
Completion of a Baccalaureate Degree from an accredited college/university
Completion of a Master's Degree or higher from an accredited college/university
6.)
Please provide the name(s) and location(s) of the institution(s) where you gained the education indicated in the question above. If you do not have any of the education above, please type "N/A".
7.)
Describe your experience implementing system-wide policy improvement to benefit formerly homeless tenants. What steps did you take in advance? What types of research did you conduct to ensure you are implementing best practices? How did you work with staff and providers to ensure acceptance and adoption?
Please provide your response in narrative form by using complete sentences.
If no experience, write "N/A".
8.)
Describe your experience supervising employees of different levels of positions, experience, and education. Include an example of how you have navigated complex organizational hiring systems.
Please provide your response in narrative form by using complete sentences.
If no experience, write "N/A".
9.)
Provide examples where you have successfully mediated or resolved conflict between tenants and landlords or between service providers and property managers. What were the steps you took in resolving the conflict? What is the outcome of the situation.
Please provide your response in narrative form by using complete sentences.
If no experience, write "N/A".
10.)
Describe your experience responding to the need for new policy creation consistent with coordinated entry and new methods of prioritization for housing while balancing existing legislation and regulations.
Please provide your response in narrative form by using complete sentences.
If no experience, write "N/A".
CERTIFICATION: I hereby certify that I am the author of this questionnaire and that all information is true and based on my education, training, skills and experience. I understand that any false or incorrect statement may result in my disqualification of the selection process for this position and/or dismissal from employment with the City and County of San Francisco. I also understand and agree that any information provided is subject to verification.
Department of Human Resources