The purpose of this supplemental questionnaire is to obtain specific information regarding your education and experience in relation to the knowledge, skills, abilities, and competencies required for the 9152 Transportation Controller Trainee program. The information you provide on this questionnaire should be consistent with the information on your application, and is subject to verification. This information will assist us in identifying the candidates most qualified to participate in this trainee program.
1.
Please indicate below the highest level of education you have completed.
I have graduated from High School, or received my GED.
I have attended some community college or university courses, but have not received any degrees.
I have completed the requirements for an associate degree (minimum 60 semester/90 quarter units).
I have completed 90 or more semester units (135 or more quarter units) but have not graduated yet.
I have completed the requirement for a bachelors degree (minimum 120 semester units or 180 quarter units).
I have attended some graduate school, but have not completed a masters degree program.
I have completed a masters degree or doctorate degree program.
If you have attended a community college or university, please indicate below the name of the school(s) you attended, the number and type of units you have completed or the degree awarded, and the area of study. (e.g. San Francisco City College; 48 semester units, general education requirements) If you have not completed any college education, please type "N/A" below.
2.
Please select the statement that best describes your experience working in a central control environment for a large public Transportation system.
I have no experience working in a central control environment.
I have less than 1 year of experience working in a central control environment.
I have 1-2 years of experience working in a central control environment.
I have 2-3 years of experience working in a central control environment.
I have 3-4 years of experience working in a central control environment.
I have more than 4 years of experience working in a central control environment.
3.
Do you have experience with 2-way radio communication systems?
Yes
No
4.
Do you have experience with CAD/AVL/GPS (i.e. NextBus or OrbCAD) software?
Yes
No
5.
Do you have experience using computer mapping software/applications?
Yes
No
6.
Please select the statement that best describes your experience writing transit incident reports.
I have never written a transit incident report.
I have less than one year of experience writing transit incident reports.
I have 1-2 years of experience writing transit incident reports.
I have 2-3 years of experience writing transit incident reports.
I have 3-4 years of experience writing transit incident reports.
I have more than 4 years of experience writing transit incident reports.
7.
Please select the statement that best describes your experience with providing customer service to both external and internal customers within an organization.
I have no customer service experience.
I have only provided customer service to the general public (external customers).
I have less than 3 years of experience providing customer service to both internal and external customers.
I have more than 3 years of experience providing customer service to both internal and external customers.
8.
Do you have experience entering data and/or information into various computer programs?
Yes
No
9.
In accordance with the Department of Transportation (DOT) Rule 49 CFR Part 40 section 40.25 (j), an employer must ask the applicant(s) applying for safety-sensitive transportation work the following question:
Have you tested positive, or refused to test, on any pre-employment drug or alcohol test administered by an employer that you applied for work, but did not obtain safety-sensitive transportation work covered by a DOT agency’s drug and alcohol testing rules during the past two years? Please select your response by clicking on the appropriate box below.
Yes
No
If you response is "Yes", please provide a detailed explanation in the space below. If you response is "No", please type "N/A" below.
10.
I confirm that I am applying for the 9152 Transportation Controller Trainee (PEX-9152-902695) position.
11.
I have read and understood the 9152 Transportation Controller Trainee (PEX-9152-902695) job announcement.
12.
I understand that I am required to submit a resume and cover letter describing how I meet the minimum qualifications as indicated in this job announcement. To submit your resume, use the "Resume" tab in the online application, and follow the instructions given on the screen. To submit your cover letter, use the "Other" tab in this online application, select "Upload" as your method of submittal, and click on "Upload Attachment".
13.
I agree to provide the required verification of qualifying experience and education when requested.
14.
By checking this box, I understand that my application and any attachments included with it must be complete and accurate and include details on my education, experience, training, and other information used to qualify me for this recruitment, and that any new information I supply in any of the above areas at a later time may not be used for scoring or considered to determine whether I meet the minimum qualifications.
15.
I understand that checking this box will serve as my electronic signature. I understand that any false or incorrect statements may result in my disqualification or dismissal from employment with the San Francisco Municipal Transportation Agency and the City and County of San Francisco. I also understand and agree that the information provided is subject to verification.
Department of Human Resources