0932 Manager IV - Director of Office of Coordinator Care Recruitment #PBT-0932-110689
Minimum Qualification Supplemental Questionnaire (MQSQ) & Training and Experience (T&E) Evaluation
Please Read The Following Instructions Carefully
Your Examination Score Will Be Derived From Your Responses To The Questions Below
The purpose of this MQSQ and T&E Evaluation is to determine whether you meet the minimum qualifications of a 0932 Manager IV - Director of Office of Coordinator Care, as well as to determine your knowledge, skills and abilities and experience in job-related areas that have been identified as critical for satisfactory performance in this position. Please refer to the examination announcement for a more detailed description of these knowledge, skills, and abilities.
This Training and Experience Evaluation will be assessed and scored to account for 60% of the total weight of your final score on the resulting eligible list. Applicants must achieve a passing score on the Management Test Battery (MTB) in order to be ranked on the eligible list.
The information provided should be consistent with the information on your application and is subject to verification. Verification of experience, licensure, and possession of valid certifications/certificates may be collected at any time during or after the selection process so please choose the best answer for the questions below. Once submitted, applicant responses cannot be changed.
We suggest that you allow ample time to submit your application and answer the questions below.
1
Select the statement that best matches the highest level of education you have completed. Do not include courses in progress.
No formal college/university education.
Attended some college, successful completion of less than 30 semester units / 45 quarter units of coursework from an accredited college or university.
Attended some college, successful completion of at least 30 semester units / 45 quarter units but less than 60 semester units / 90 quarter units of coursework from an accredited college or university.
Attended some college, successful completion of at least 60 semester units / 90 quarter units but less than 90 semester units / 135 quarter units of coursework from an accredited college or university.
Attended some college, successful completion of at least 90+ semester units / 135+ quarter units of coursework from an accredited college or university but less than a Bachelor's degree.
Bachelor's Degree and above from an accredited college/university.
2
Which degree do you possess?
No formal college/university education.
Behavioral Health
Public Health
Public Administration
Other degree related to degrees listed above
3
Indicate the amount of verifiable professional and management experience working in a healthcare environment, which included supervisory duties.
I do not have of verifiable professional and management experience in healthcare
I have less than one year (less than 2,000 hours) of verifiable professional and management experience in healthcare
I have at least one year (minimum 2,000 hours) but less than two years (4,000 hours) of professional and management experience in healthcare
I have at least two years (minimum 4,000 hours) but less than three years (6,000 hours) of verifiable professional and management experience in healthcare
I have at least three years (minimum 6,000 hours) but less than four years (8,000 hours) of verifiable professional and management experience in healthcare
I have at least four years (minimum 8,000 hours) but less than five years (10,000 hours) of verifiable professional and management experience in healthcare
I have five years (minimum 10,000 hours) but less than six years (12,000 hours) of verifiable professional and management experience in healthcare
I have at least six years (minimum 12,000 hours) but less than seven years (14,000 hours) of verifiable professional and management experience in healthcare
I have seven years (minimum 14,000 hours) or more of verifiable professional and management experience in healthcare
4
Please identify all employment settings where you acquired behavioral health experience. Select all that apply.
Providing services on the street (e.g. outreach, engagement and direct care)
Community organization (social service providers, drop-in centers, cultural organizations)
Schools
Outpatient Behavioral health clinics (mental health and substance use)
Managing relationships with internal and external stakeholders
Setting goals and monitoring performance
Developing written Performance Appraisals/Evaluations
Coaching and/or training employees
Managing Progressive Discipline
Other duties
I don’t have any of this experience listed above
8
Identify the team members below who you have professionally supervised, select all that apply.
Peers/individuals with lived experience
Clinicians and/or case managers
Clinical Supervisors (e.g., licensed clinician who providing clinical oversight of unlicensed staff)
Program Managers
Staff managing contracts or budget
Administrative and/or clerical staff
Consultants
Other
I have not worked with any of the team members listed above
9
Indicate your verifiable experience in the application of State and Federal health care regulations and standards involving the following, select all that apply.
Medi-Cal billing and documentation
Health Insurance Portability and Accountability Act (HIPPA) and other regulations related to protecting patient privacy
Medicaid Final Rule and other regulations relating to the operations of Medicaid managed care plans
Preparing for and participating in audits conducted by external oversight bodies
Licensing requirements for different levels of care
Conservatorships
Other
I have not worked in any of the employment settings listed above
10
Indicate your verifiable experience with the following evaluation and quality improvement activities, select all that apply.
Developing program goals
Defining metrics to measure impact and outcomes
Developing evaluation or quality improvement strategies with a focus on equity (e.g. understanding or addressing disparities in access or outcomes by race, gender, language)
Developing data collection tools
Engaging clients/peers in quality improvement activities
Developing strategies to solicit input regarding client experience/satisfaction
Drafting evaluation reports
Using LEAN Quality Improvement approaches (A3, plan do study act)
Other
I don’t have any of this experience listed above
11
Please indicate your verifiable experience where you developed or operated behavioral health programs designed to serve the following population(s). Check all that apply.
People experiencing homelessness
Residents in Permanent Supported housing
Black/African American
Asian/Pacific Islander
Latinx/Mayan/Indigenous Communities
Children, youth and their families
Children and young adults in Foster care
Justice Involved
CalWorks beneficiaries
Young people eligible for Special Education or Educationally Related Mental Health Services (ERMHS)
Older adults
Medi-Cal beneficiaries
LGBTQ+
I have no experience with the populations listed above
CERTIFICATION: By checking this box, I hereby certify that I am the author of the information supplied in this supplemental questionnaire. I understand that any false or incorrect statements may result in my disqualification or dismissal from employment with the San Francisco Department of Public Health and the City and County of San Francisco. I also understand and agree that the information provided is subject to verification.
Department of Human Resources