Department of Human Resources

1480 Utility Services Representative Supervisor

PBT-1480-109026

Supplemental Questionnaire

All applicants are required to complete the Supplemental Questionnaire as part of the online application process. Responses cannot be changed or edited after submission. Insufficient or non-responsive answers to the Supplemental Questionnaire may result in ineligibility, disqualification, or lower scores.  

Responses to items on the Supplemental Questionnaire must be supported by the information provided on the application in order to receive appropriate credit. Please provide a response to each question below to the best of your ability.  Please provide all information requested even if the information may appear redundant. Do not write, "See application" or “See resume.”  

All experience and education referenced in this questionnaire MUST also appear in the work history and/or education sections of your application. The information provided must be consistent with the information on your application and is subject to verification. 

NOTE: Falsifying one's education, training, or work experience or attempted deception on the application or Supplemental Questionnaire may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

It is suggested that you:

• Allow ample time to submit your application and Supplemental Questionnaire responses before the filing deadline
• Ensure that your responses are sufficiently detailed to assist in evaluating your knowledge, skills, and abilities
• Make note of any error messages and contact the analyst before the filing deadline, if you experience technical difficulties.

INSTRUCTIONS: The purpose of the Minimum Qualification Supplemental Questionnaire is to assess whether the applicant meets the minimum qualifications for the classification. The minimum qualifications have been identified as critical for satisfactory performance in this classification. The information provided must be consistent with the information on your application and is subject to verification. The responses on the Supplemental Questionnaire are mandatory for participation in this recruitment process.

Please select the statement that best matches the highest number of units in which you have completed major coursework in accounting, finance, computer science, banking, or business administration. Do not count credits or courses that are currently in progress.  

Note:  All education must also be indicated in the Education section of the application in order to be considered. 

Please select the statement that best matches the amount of clerical experience you possess in a customer service, billing or collection department of a utility, bank, department store, Insurance Company or credit agency.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). 

Note:  All experience must also be indicated in the Employment Record section of the application in order to be considered. 

How did you hear about this position? (Please select up to 3 choices)

If you chose "Others", please specify below.