The purpose of this Supplemental Questionnaire is to determine your knowledge, skills, and abilities in job-related areas that have been identified as critical for satisfactory performance in this position. All relevant experience, education and/or training must be on the supplemental questionnaire in order to be reviewed. This information should be consistent with the information on your application (employment record, resume) and is subject to verification. The hiring department may review this information as part of their selection process.
Please be thorough and concise. All of your information MUST be supplied in the spaces provided. Attachments or additional documents such as resumes, cover letters, or application will NOT be considered. (i.e. Writing “see resume/website/application” or “N/A” is not sufficient response.)
CERTIFICATION: I hereby certify that I am the author of this supplemental questionnaire and that all information presented is true and based on my education and experience and is consistent with the information in my employment application. I understand that any false, incomplete or incorrect statement may result in my disqualification or dismissal from employment with the City and County of San Francisco. I also understand and agree that any information provided is subject to verification.
Yes
No
1.
Describe your HIGHEST level of education attainment. (check on answer only)
I possess a High School Diploma/G.E.D.
I attended some college and possess 1-29 semester units/1-44 quarter units from an accredited college, university, or business school
I attended some college and possess 30-59 semester units/45-89 quarter units from an accredited college, university, or business school
I attended some college and possess 60 semester units/90 quarter units or greater an accredited college, university, or business school
I completed an Associate Degree or greater (Bachelor, Master, etc.)
None of the above
2.
How many college credits/units in computer science or a closely related field have you completed? (check one answer only)
I do not possess any college level coursework in computer science or a closely related field
I possess 1-9 semester units/1-14 quarter unites in computer science or a closely related field
I possess 10-19 semester units/15-29 quarter unites in computer science or a closely related field
I possess 20 semester units/30 quarter unites in computer science or a closely related field
I possess an associate degree or greater (Bachelor, Master, etc.) in computer science or a closely related field
3.
Select the statement that best matches the number of years of experience you have in performing analyst, installation, and technical support in a network environment. (Note: 1 year = 2000 work hours). (check one answer only)
I do not possess this experience
I possess less than one year (0-11 months) of experience as described above
I possess 1 year to 1 year 11 months of experience as described above
I possess 2 year to 2 year 11 months of experience as described above
I possess 3 years or more experience as described above
4.
What does excellent customer service mean to you?
5.
What is Active Directory and how have you used it?
6.
Good communications and written skills are essential skills to Customer Service. How do you handle issues and difficult situations?
7.
Have you ever used any MDM solutions and if so, what is it used for?
8.
Have you ever used Power Shell and if so, what is it used for?
Department of Human Resources