The purpose of this questionnaire is to gain information regarding applicant qualifications. The minimum qualifications for this position have been identified as critical for satisfactory performance in this position. The information provided must be consistent with the information on your application and is subject to verification.
This supplemental questionnaire must be completed and submitted online with the application. Responses cannot be changed or edited after submission. Failure to provide complete responses to this supplemental questionnaire may result in rejection of the application.
NOTE: Falsifying one's education, training, or work experience or attempted deception on the application or Supplemental Questionnaire may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Based on your education, indicate the selection that best matches your HIGHEST educational attainment. (Do not count units that are in progress.)
High school diploma or equivalent (GED or High School Proficiency Examination).
I attended some college and completed 1-29 semester/1-44 quarter units from an accredited college or university.
I attended some college and completed 30-59 semester/45-89 quarter units from an accredited college or university.
I attended some college and completed 60-89 semester/90-134 quarter units from an accredited college or university.
I have completed 90 or more semester units/135 or more quarter units from an accredited college or university.
I possess a baccalaureate degree from an accredited college or university.
I possess a graduate degree (Master's degree or higher) from an accredited college or university.
None of the above.
Please select the subject matter area(s) of your education described in question #1 above.
Computer Science
Information Systems
Data Processing
Other closely related field
None of the above
How many years of verifiable experience do you have performing analysis, installation, and technical support in a network environment?
Note: One year of full-time experience is equivalent to 2,000 hours. Part-time experience should be pro-rated.
I do not possess any of this experience.
I possess some of this experience but less than 1 year.
I possess 1 year to 1 year 11 months of this experience.
I possess 2 years to 2 years 11 months of this experience.
I possess 3 years to 3 years 11 months of this experience.
I possess 4 years to 4 years 11 months of this experience.
I possess 5 years to 5 years 11 months of this experience.
I possess 6 years to 6 years 11 months of this experience.
I possess 7 or more years of this experience.
How many years of verifiable experience do you have in Customer Support for an IT Department?
Note: One year of full-time experience is equivalent to 2,000 hours. Part-time experience should be pro-rated.
I do not possess any of this experience.
I possess some of this experience but less than 1 year.
I possess 1 year to 1 year 11 months of this experience.
I possess 2 years to 2 years 11 months of this experience.
I possess 3 years to 3 years 11 months of this experience.
I possess 4 years to 4 years 11 months of this experience.
I possess 5 years to 5 years 11 months of this experience.
I possess 6 years to 6 years 11 months of this experience.
I possess 7 or more years of this experience.
Was the experience described in the question above obtained within the last seven (7) years? If you indicated that you do not possess any of this experience, select “N/A” below.
Yes
No
N/A
How many years of verifiable experience do you have maintaining and troubleshooting PC desktops and Client Server Applications in a Windows environment?
Note: One year of full-time experience is equivalent to 2,000 hours. Part-time experience should be pro-rated.
I do not possess any of this experience.
I possess some of this experience but less than 1 year.
I possess 1 year to 1 year 11 months of this experience.
I possess 2 years to 2 years 11 months of this experience.
I possess 3 years to 3 years 11 months of this experience.
I possess 4 years to 4 years 11 months of this experience.
I possess 5 years to 5 years 11 months of this experience.
I possess 6 years to 6 years 11 months of this experience.
I possess 7 or more years of this experience.
Was the experience described in the question above obtained within the last seven (7) years? If you indicated that you do not possess any of this experience, select “N/A” below.
Yes
No
N/A
Do you have a certification such as CompTIA A+, Microsoft 365, or other related certification?
Check all that apply.
CompTIA A+
Microsoft 365
Other related certifications
No related certifications
Certification
By checking this box, I certify that my responses are true and complete to the best of my knowledge. I understand and agree that any information provided is subject to verification. I also understand that falsification of this record may result in my disqualification and/or dismissal from employment with the City & County of San Francisco.
Department of Human Resources