Department of Human Resources

9252 - Communications Specialist - HSA

Recruitment # PBT-9252-080613

Minimum Qualification Supplemental Questionnaire

All applicants are required to complete the Minimum Qualification Supplemental Questionnaire (MQSQ) as part of the online application process. Responses cannot be changed or edited after submission. Insufficient or non-responsive answers to the MQSQ may result in ineligibility, disqualification, or lower scores.

Responses to items on the MQSQ must be supported by the information provided on the application in order to receive appropriate credit. Please provide a response to each question below to the best of your ability. Please provide all information requested even if the information may appear redundant. Do not write, "See application" or “See resume.”

All experience and education referenced in this questionnaire MUST also appear in the work history and/or education sections of your application. The information provided must be consistent with the information on your application and is subject to verification.

NOTE: Falsifying one's education, training, or work experience or attempted deception on the application or MQSQ may result in disqualification for this and future job opportunities with the City and County of San Francisco.

INSTRUCTIONS: The purpose of the Minimum Qualification Supplemental Questionnaire is to assess whether the applicant meets the minimum qualifications for the classification. The minimum qualifications have been identified as critical for satisfactory performance in this classification. The information provided must be consistent with the information on your application and is subject to verification. The responses on the Supplemental Questionnaire are mandatory for participation in this recruitment process.

Please indicate the selection that best matches your highest educational attainment (DO NOT COUNT UNITS THAT ARE IN PROGRESS)

As a reminder, all work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. If you are copying an old application, take the time to update your work history and other information before submitting this application.

In which of the following majors have you completed your Associate, Baccalaureate, OR Master degree or higher:   

How much verifiable professional experience working in the field of internal communications, public affairs, public information, or public relations unit do you have?

As a reminder, all qualifying work experience must be listed in the application in order to be considered in review of Minimum Qualifications. If you do not include the work experience you are about to describe in the "Work History" section of your application, you will not receive credit for this experience. If you are copying an old application, please take the time to update your work history section before submitting your application.   

How much verifiable professional experience in social media, digital engagement, or web content management do you have?

SUPPLEMENTAL QUESTIONNAIRE

9252 - Communications Specialist - HSA

Recruitment # PBT-9252-080613

PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY AS THEY CONTAIN INFORMATION THAT MAY AFFECT YOUR EXAMINATION SCORE AND RANK ON THE ELIGIBLE LIST: 

The purpose of this Supplemental Questionnaire (SQ) is to describe your training and experience as they relate to the knowledge, skills, and abilities linked to the essential functions of this 9252 Communication Specialist position (please refer to the job announcement for a more detailed description of these knowledge, skills and abilities).

Only the information you provide in your answers to these questions will be evaluated to determine your score in the selection process for this position. No attachments or additional documents such as resumes, cover letters, or employment applications will be considered (i.e. Writing ‘see resume’ or ’N/A’ is not a sufficient response).

The SQ will be presented to an expert review panel for an assessment and will be used as the examination process to determine candidates' score and rank on the eligible list. This Supplemental Questionnaire will account for 100% of the total weight of candidates’ final scores. Insufficient or non-responsive answers and/or answers that are plagiarized or have falsified information may result in disqualification from the recruitment process.

The responses that you provide to this questionnaire should be consistent with the information on your application, and are subject to verification.

If there is a question regarding experience that you do not have, try to include examples of similar experience that would demonstrate your ability or potential to perform the specific function. It is suggested that you review the questions before starting, prepare your thorough narrative style responses in a word processing document, and then paste them into the questionnaire. Responses should be sufficiently detailed to assist in evaluating your qualifications for this position. Please limit responses to one page unless otherwise instructed.

Again, please be complete and specific in answering the questions as your score will be based on this information.

Describe your professional experience developing public outreach campaigns. Provide an example where you played a key role in communicating about an issue or policy.

In your response please include:

• Communications objectives and challenges
• The steps you took to identify target audiences and develop key messages
• Communications channels and methods to reach your target audience(s)
• Examples of creative storytelling and media relations to engage and inform target audience(s)
• Responsibilities to plan organic or paid social, digital advertising, and out of home campaigns
• Whether or not you evaluated the success of your communication efforts and if so, how

List the employer(s), your position(s)/title(s), and date(s) where you gained the experience indicated in the previous question.  If you do not have experience, type "none".

The 9252 communications specialist role requires a high degree of proficiency with development and execution of communications and marketing plans in coordination with colleagues on the communications team and other internal stakeholders. Provide an example of how you served as the project manager for a communications plan for external or internal audiences.

In your response please include:

• Communications objectives and challenges
• If and how you directed the development of project timelines and budgets
• Responsibilities to lead the execution of editorial and content calendars
• Responsibilities to manage the production of newsletters, social media and website content, and print marketing collateral
• If and how you directed the work of others (e.g. professional staff, professional consultants)

List the employer(s), your position(s)/title(s), and date(s) where you gained the experience indicated in the previous question.  If you do not have experience, type "none".