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#PBT-1232-104135
Supplemental Questionnaire

Last Name
First Name

 

1232 Training Officer

(PBT-1232-104135)

Supplemental Questionnaire

All applicants are required to complete the Supplemental Questionnaire as part of the online application process. Responses cannot be changed or edited after submission. Insufficient or non-responsive answers to the Supplemental Questionnaire may result in ineligibility, disqualification, or lower scores.  

Responses to items on the Supplemental Questionnaire must be supported by the information provided on the application in order to receive appropriate credit. Please provide a response to each question below to the best of your ability.  Please provide all information requested even if the information may appear redundant. Do not write, "See application" or “See resume.”  

All experience and education referenced in this questionnaire MUST also appear in the work history and/or education sections of your application. The information provided must be consistent with the information on your application and is subject to verification

There are two sections to the Supplemental Questionnaire.  Section 1 (Question #1 to #3) is designed to assess your qualifications to determine whether you meet the minimum qualifications for this position.  Section 2 (Question #4 to #7) is designed to assess your knowledge, skills, and abilities in job related areas identified as critical for performance in this position.  Section 2 will be scored and may account for 100% of your final score on the eligible list score report.  

NOTE: Falsifying one's education, training, or work experience or attempted deception on the application or Supplemental Questionnaire may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

It is suggested that you:

  • Allow ample time to submit your application and Supplemental Questionnaire responses before the filing deadline
  • Ensure that your responses are sufficiently detailed to assist in evaluating your knowledge, skills, and abilities
  • Make note of any error messages and contact the analyst before the filing deadline, if you experience technical difficulties.

INSTRUCTIONS: The purpose of the Minimum Qualification Supplemental Questionnaire is to assess whether the applicant meets the minimum qualifications for the classification. The minimum qualifications have been identified as critical for satisfactory performance in this classification. The information provided must be consistent with the information on your application and is subject to verification. The responses on the Supplemental Questionnaire are mandatory for participation in this recruitment process.



 

Section 1


1

Please select the statement that best matches the highest level of education you have completed. Do not count credits or courses that are currently in progress.  

Note:  All education must also be indicated in the Education section of the application in order to be considered. 

Attended some college and possess 1-29 semester units / 1-44 quarter units of coursework from an accredited college or university
Attended some college and possess 30-59 semester units / 45-89 quarter units of coursework from an accredited college or university
Attended some college and possess 60-89 semester units / 90-134 quarter units of coursework from an accredited college or university
Completion of a Associate Degree from an accredited college or university
Completion of a Baccalaureate Degree from an accredited college or university
Completion of a Master's Degree or higher degree from an accredited college or university
None of the above
2

Please select the statement that best matches the amount of experience you possess in designing, organizing, and conducting employee training programs.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). 

Note:  All experience must also be indicated in the Employment Record section of the application in order to be considered. 

I do not have this experience
Less than one (1) year of experience
At least one (1) year but less than two (2) years of experience
At least two (2) years but less than three (3) years of experience
At least three (3) years but less than four (4) years of experience
At least four (4) years but less than five (5) years of experience
At least five (5) years but less than six (6) years of experience
At least six (6) or more years of experience
3

Please select the statement that best matches the amount of experience you possess in in teaching adults and developing lesson plans.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). 

Note:  All experience must also be indicated in the Employment Record section of the application in order to be considered. 

I do not have this experience
Less than one (1) year of experience
At least one (1) year but less than two (2) years of experience
At least two (2) years but less than three (3) years of experience
At least three (3) years but less than four (4) years of experience
At least four (4) years but less than five (5) years of experience
At least five (5) years but less than six (6) years of experience
At least six (6) or more years of experience

 

SUPPLEMENTAL QUESTIONNAIRE EXAMINATION

1232 Training Officer (PBT-1232-104135)

SF PUBLIC UTILITIES COMMISSION 

PLEASE READ THE FOLLOWING EXAM INSTRUCTIONS CAREFULLY AS IT CONTAINS INFORMATION THAT MAY AFFECT YOUR SCORE AND RANK ON THE ELIGIBLE LIST SCORE REPORT

All applicants are required to complete the following Supplemental Questionnaire Examination as part of the selection procedures. The Supplemental Questionnaire Examination must be submitted with your application by the final filing date. This examination does not substitute for the online application. 

The purpose of this examination is to assess your knowledge, skills, and abilities in job related areas identified as critical for performance in this position. The quality of your responses may account for 100% of the total weight of your final score on the eligible list score report.

A passing score must be achieved on the examination in order to continue in the recruitment process. Successful candidates will be placed on the eligible list score report in rank order according to their final combined score.

Please note: All relevant experience, education and/or training must be included in the spaces provided in order to be reviewed in the rating process. Panel members involved in the rating process will NOT have access to your application and resume, so it is important that you are thorough and complete. Your written communication skills will also be evaluated based on your responses.

It is suggested that you:

  • Allow ample time to submit your application and Supplemental Questionnaire Examination responses before the filing deadline. 
  • Review the questions first, prepare and save your responses in a word processing document, and then paste them into the online Supplemental Questionnaire Examination.  
  • Be as concise as possible in your responses.
  • Ensure that your responses are sufficiently detailed enough to showcase your knowledge, skills, and abilities.
  • Provide your best or highest examples of your experience. If a question does not relate to you, provide the most closely related answer possible.
  • Do not write "see application" or "see resume" as a response.

The responses that you provide to this questionnaire must be consistent with the information on your application and are subject to verification.

Once you click on the submit button, your application and Supplemental Questionnaire Examination are subject for review. Responses cannot be changed or edited after submission. Please keep a copy of the Supplemental Questionnaire Examination for your own records.



 

Section 2


4

Please identify an Instructional Design model you have used at your organization to guide your development process. In your response, please describes the following in detail:

  1. The steps and strategies you took to achieve your instructional goals with your target audience.
  2. Challenges you came across and their resolutions.
  3. How did you ensure success with your development process and what were the organizational outcomes.
5

Please describe your experience with training delivery to a diverse audience including people from various backgrounds and all levels of your organization.  In your response, please include the following:

  1. Briefly describe the training you were delivering and the composition of your audience.
  2. How did you prepare for these deliveries?
  3. How did you address learners with different levels of learning capability?
6

Please describe your experience working in a team and/or with various clients.  How did you promote positive and open communication and ensure a healthy and successful working relationship?  What was your greatest challenge working in a team and/or with various clients and how was it resolved?

7

Please describe your experience using any Change Management philosophy/model within your learning and development assignments to help your clients, or students, adapt to new ideas based on your training. 

8

Please describe your experience using or procuring Learning and Development related software.  What problem did you encounter and how did you overcome these problems?

 

CERTIFICATION: I hereby certify that I am the author of this questionnaire and that all information is true and based on my education, training, skills, and experience. I understand that any false or incorrect statement may result in my disqualification of the selection process for this 1232 Training Officer examination and/or dismissal from employment with the City and County of San Francisco. I also understand and agree that any information provided is subject to verification.