Department of Human Resources

INSTRUCTIONS:

All applicants are required to complete the supplemental questionnaire as part of the on-line application process.  The purpose of this supplemental is to obtain a clear and concise summary of your professional and educational background as it relates to the 1061 IS Program Analyst-Assistant position at the San Francisco Public Library.  The questionnaire will be used to verify candidate's possession of the meeting the Minimum Qualifications for this position.  Supporting documentation (such as licenses, letters, resumes, etc.) will not substitute for this supplemental questionnaire. The information you provide on this questionnaire should be consistent with the information on your application and will be verified.  Applicants will be required to submit verification of qualifying experience.

As a reminder, all work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. If you do not include the work experience you are about to describe on your application, you will be rejected. If you are copying an old application, take the time to update your work history and other information before submitting this application.

Based on your education, please select the option that best matches your HIGHEST educational attainment. (DO NOT COUNT UNITS THAT ARE IN PROGRESS.)

Please indicated the number of units you have completed in computer science or a closely related field. (DO NOT COUNT UNITS THAT ARE IN PROGRESS.)

How much verifiable experience do you have in application or software development or programming?

As a reminder, all qualifying experience must be listed in the application in order to be considered in review of Minimum Qualifications. If you do not include the work experience you are about to describe in the “Work History” section of your application, you will not receive credit for this experience. If you are copying an old application, please take the time to update your work history section before submitting your application.

Did you complete the 1010 Information Systems Trainee Program?

SUPPLEMENTAL QUESTIONNAIRE

1061 IS Program Analyst-Assistant

PBT-1061-104084

PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY AS THEY CONTAIN INFORMATION THAT WILL AFFECT YOUR EXAMINATION SCORE AND RANK ON THE ELIGIBLE LIST:

The purpose of this Supplemental Questionnaire (SQ) is to describe your training and experience as they relate to the knowledge, skills, and abilities linked to the essential functions of this recruitment (please refer to the

job announcement for a more detailed description of these knowledge, skills and abilities). Only the information you provide in your answers to these questions will be evaluated to determine your score in the

selection process for this position. No attachments or additional documents such as resumes, cover letters, or employment applications will be considered (i.e. Writing “see resume” or “N/A” is not a sufficient response).

The SQ will be presented to an expert review panel for an assessment and will be used as part of the examination process to determine candidates' score and rank on the eligible list.

This Supplemental Questionnaire will account for 100% of the total weight of the candidates’ final score. Insufficient or non-responsive answers to the SQ may result in disqualification from the recruitment process.

The responses that you provide to this questionnaire should be consistent with the information on your application, and are subject to verification. If there is a question regarding experience that you do not have, try

to include examples of similar experience that would demonstrate your ability or potential to perform the specific function. Responses should be sufficiently detailed to assist in evaluating your qualifications for this position.

Please limit responses to one page unless otherwise instructed. Again, please be complete and specific in answering the questions as your score will be based on this information.

Please note: all relevant experience, education and/or training must be included in the responses in order to be reviewed in the rating process. Panel members involved in the rating process will not have access to your

application and resume, so it is important that your answers are comprehensive.

NOTE: Falsifying one's education, training, or work experience or attempted deception on the application or Supplemental Questionnaire may result in disqualification for this and future job opportunities with the City

and County of San Francisco.

It is suggested that you:

• Allow ample time to submit your application and Supplemental Questionnaire responses before the filing deadline
• Ensure that your responses are sufficiently detailed to assist in evaluating your knowledge, skills, and abilities
• Make note of any error messages and contact the analyst before the filing deadline, if you experience technical difficulties.

Describe your experience working with content management systems such as SharePoint, Drupal or WordPress. What level of experience or expertise do you have in the following roles: site

administrator, front-end developer, module developer?

Describe your experience creating responsive web pages or components. Explain what languages, tools and frameworks you used. What special considerations do you need to take into account when developing for the front-end? What standards or guidelines do you use?

Describe your experience helping users of a content management system troubleshoot problems. What kinds of questions do you ask? How do you determine when a problem might call for development of a custom solution?

Describe your experience handling multiple projects and assignments concurrently. Give examples of projects or assignments you have worked on in the past and what strategies, tools and work flows you used to handle them simultaneously.

Web technologies, tools and frameworks are advancing at a rapid pace. How do you keep your technical skills up to date? How do you determine what tools or frameworks to use when evaluating the requirements for a new project?