All applicants are required to complete the Supplemental Questionnaire as part of the online application process. Responses cannot be changed or edited after submission. Insufficient or non-responsive answers to the Supplemental Questionnaire may result in ineligibility, disqualification, or lower scores.
Responses to items on the Supplemental Questionnaire must be supported by the information provided on the application in order to receive appropriate credit. Please provide a response to each question below to the best of your ability. Please provide all information requested even if the information may appear redundant. Do not write, "See application" or “See resume.”
All experience and education referenced in this questionnaire MUST also appear in the work history and/or education sections of your application. The information provided must be consistent with the information on your application and is subject to verification.
NOTE: Falsifying one's education, training, or work experience or attempted deception on the application or Supplemental Questionnaire may result in disqualification for this and future job opportunities with the City and County of San Francisco.
INSTRUCTIONS: The purpose of the Minimum Qualification Supplemental Questionnaire is to assess whether the applicant meets the minimum qualifications for the classification. The minimum qualifications have been identified as critical for satisfactory performance in this classification. The information provided must be consistent with the information on your application and is subject to verification. The responses on the Supplemental Questionnaire are mandatory for participation in this recruitment process.
By checking the following box, I acknowledge that I have read, understand, and agree to the above listed information regarding the supplemental questionnaire instructions.
1.
Please indicate the selection that best matches your HIGHEST educational attainment.
As a reminder, all qualifying education must be listed in the application in order to be considered in review of Minimum Qualifications. If you do not include the education experience you are about to describe in the "Education History" section of your application, you will not receive credit for this education. If you are copying an old application, please taken the time to update your work history section before submitting your application.
I possess a High School Diploma or G.E.D.
I possess an Associate's Degree (60 semester units OR 90 quarter units) from accredited college/university
I possess a Baccalaureate Degree from accredited college/university
I possess a Master's Degree from accredited college /university
I possess a Doctoral Degree or Ph.D. from accredited college/university
None of the above
2.
Please indicate your major area of study as it relates to your response in Question 1.
Social Work
Counseling (Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Counseling Psychology)
I possess a Master's Degree or higher in a field other than specified above
I do not possess a Master's Degree or higher
3.
How many years of verifiable experience do you possess, as a social service case manager in the field of adult protective services.
As a reminder, all work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. If you are copying an old application, take the time to update your work history and other information before submitting this application.
I possess at least six (6) months (1,000 hours) but less than one (1) year (less than 2000 hours) of the experience described.
I possess at least one (1) year (2,000 hours) to 1 year 11 months of the experience described.
I possess at least two (2) years (4,000 hours) to 2 years 11 months of the experience described.
I possess at least three (3) years (6,000 hours) to 3 years 11 months of the experience described.
I possess at least four (4) years (8,000 hours) to 4 years 11 months of the experience described.
I possess five (5) years (10,000 hours) or more of the experience described.
I have none of this experience
4.
Do you possess a valid California Class C driver license AND a good driving record?
Yes
No
SUPPLEMENTAL QUESTIONNAIRE
CBT-2944-903515
Protective Services Supervisor (APS)
PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY AS THEY CONTAIN INFORMATION THAT MAY AFFECT YOUR EXAMINATION SCORE AND RANK ON THE ELIGIBLE LIST:
The purpose of this Supplemental Questionnaire (SQ) is to describe your training and experience as they relate to the knowledge, skills, and abilities linked to the essential functions of this 2944 Protective Services Supervisor position (please refer to the job announcement for a more detailed description of these knowledge, skills and abilities).
Only the information you provide in your answers to these questions will be evaluated to determine your score in the selection process for this position. No attachments or additional documents such as resumes, cover letters, or employment applications will be considered (i.e. Writing ‘see resume’ or ’N/A’ is not a sufficient response).
The SQ will be presented to an expert review panel for an assessment and will be used as the examination process to determine candidates' score and rank on the eligible list. This Supplemental Questionnaire will account for 100% of the total weight of candidates’ final scores. Insufficient or non-responsive answers and/or answers that are plagiarized or have falsified information may result in disqualification from the recruitment process.
The responses that you provide to this questionnaire should be consistent with the information on your application, and are subject to verification.
If there is a question regarding experience that you do not have, try to include examples of similar experience that would demonstrate your ability or potential to perform the specific function. It is suggested that you review the questions before starting, prepare your thorough narrative style responses in a word processing document, and then paste them into the questionnaire. Responses should be sufficiently detailed to assist in evaluating your qualifications for this position. Please limit responses to one page unless otherwise instructed.
Again, please be complete and specific in answering the questions as your score will be based on this information.
By checking the following box, I acknowledge that I have read, understand, and agree to the above listed information regarding the supplemental questionnaire instructions.
5.
Please describe a situation in which you had to evaluate the decisional-capacity of an older adult whose decisions reportedly placed them at risk of abuse.
In your response, please include:
What was the situation or circumstances?
What was your thought process?
What action did you take and why?
What was the outcome?
5.a
List the employer(s), your position(s)/title(s), and date(s) where you gained the experience indicated in the previous question. If you do not have experience, type "none".
6.
Describe a case where you experienced an ethical dilemma involving a client.
In your response please include:
The dilemma as well as the work settings where this occurred.
What the issues were on both side?
What was your role?
How you resolved the situation?
6.a
List the employer(s), your position(s)/title(s), and date(s) where you gained the experience indicated in the previous question. If you do not have experience, type "none".
7.
It is important for an Adult Protective Supervisor to be adept at identifying risk within abuse cases, and helping their assigned APS Workers to reduce risk to vulnerable clients. Please describe a specific case of elder/dependent adult neglect, abuse, and/or self-neglect that you were assigned which demonstrates your ability to effectively assess and manage risk. Describe the situation, the unresolved risk, and the steps that you took to manage the situation effectively.
7.a
List the employer(s), your position(s)/title(s), and date(s) where you gained the experience indicated in the previous question. If you do not have experience, type "none".
I hereby certify that I am the author of this Supplemental Questionnaire and that all information presented is true and it is based on my background, skills and experience. I understand that false, incomplete, or incorrect statement may result in my disqualification or dismissal from employment with the City and County of San Francisco. I also understand and agree that any information provided is subject to verification.
Department of Human Resources